Afrihost Uncapped ADSL Feedback

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One of the 'only certain clients'. No authentication with either AH account details or Telkom guest account!
 
ok I know its the 1st but really this joke isn't even funny. Speedtest looks good but the trace isn't working at all?? what gives??

4MB uncapped Speedtest(International) vs Tracert
Test conducted on 01 April 2013 08:49
Download Speed: 2231 kbps (278.9 KB/sec transfer rate)
Upload Speed: 386 kbps (48.3 KB/sec transfer rate)
Latency: 201 ms

Tracing route to eu.battle.net [80.239.186.40]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 9 ms 16 ms 105-236-8-65-esr-lo.mtnbusiness.co.za [105.236.8.65]
3 * * * Request timed out.
4 * * * Request timed out.
5 * 12 ms 11 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 * * * Request timed out.
7 * * 292 ms ls-cr-1.uk--am-cr-2.nl-b.mtnns.net [196.44.31.155]
8 * * * Request timed out.
9 * 164 ms 163 ms xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.89]
10 * * * Request timed out.
11 203 ms * * 4.69.162.201
12 188 ms * 169 ms telia-level3-xe.amsterdam1.Level3.net [213.244.165.250]
13 * * * Request timed out.
14 * * * Request timed out.
15 * 168 ms 168 ms prs-b8-link.telia.net [213.155.131.1]
16 * * * Request timed out.
 
and local tracert

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 16 ms 11 ms 9 ms 105-236-8-65-esr-lo.mtnbusiness.co.za [105.236.8.65]
3 * * 11 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 15 ms 12 ms 12 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 14 ms 12 ms 11 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 13 ms 16 ms 13 ms 196.44.31.106
7 13 ms 12 ms 13 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 37 ms 38 ms 43 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 * 37 ms 40 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 38 ms 83 ms 37 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 13 ms 12 ms 13 ms 196.28.178.66
12 37 ms 36 ms 47 ms cte-core-sw2.vwol.net [196.41.144.35]
13 13 ms 12 ms 13 ms www.mweb.co.za [196.2.63.110]

Trace complete.
 
Also can't authenticate :( and now ping is spiking up and down from 50-3000 in dota 2. Ping spikes on both webafrica and afrihost account.
 
ClintonExsteen said:
ok I know its the 1st but really this joke isn't even funny. Speedtest looks good but the trace isn't working at all?? what gives??

4MB uncapped Speedtest(International) vs Tracert
Test conducted on 01 April 2013 08:49
Download Speed: 2231 kbps (278.9 KB/sec transfer rate)
Upload Speed: 386 kbps (48.3 KB/sec transfer rate)
Latency: 201 ms

Tracing route to eu.battle.net [80.239.186.40]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 9 ms 16 ms 105-236-8-65-esr-lo.mtnbusiness.co.za [105.236.8.65]
3 * * * Request timed out.
4 * * * Request timed out.
5 * 12 ms 11 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 * * * Request timed out.
7 * * 292 ms ls-cr-1.uk--am-cr-2.nl-b.mtnns.net [196.44.31.155]
8 * * * Request timed out.
9 * 164 ms 163 ms xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.89]
10 * * * Request timed out.
11 203 ms * * 4.69.162.201
12 188 ms * 169 ms telia-level3-xe.amsterdam1.Level3.net [213.244.165.250]
13 * * * Request timed out.
14 * * * Request timed out.
15 * 168 ms 168 ms prs-b8-link.telia.net [213.155.131.1]
16 * * * Request timed out.
Click to expand...

traceroute to eu.battle.net (80.239.186.40), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 1.741 ms 0.906 ms 0.630 ms
2 105-236-6-1-esr-lo.mtnbusiness.co.za (105.236.6.1) 13.837 ms 13.381 ms 8.599 ms
3 ipc-recieve-tb-2a.mtnbusiness.net (41.181.54.86) 9.825 ms 10.608 ms 9.764 ms
4 tb-dca-2.za--qux-a.za.mtnbusiness.net (41.181.184.28) 11.104 ms 9.212 ms 38.640 ms
5 unc-cpt-1.mtnns.net (196.44.18.8) 9.562 ms 10.026 ms 9.923 ms
6 am-cr-2.nl--am-cr-nl-b.mtnns.net (196.44.31.171) 197.860 ms 153.330 ms 169.163 ms
7 ls-cr-1.uk--am-cr-2.nl-b.mtnns.net (196.44.31.155) 172.805 ms 171.396 ms 171.065 ms
8 am-cr-2.nl--am-tpr-1.nl-a.mtn.net (209.212.111.218) 160.802 ms 160.453 ms 160.296 ms
9 xe-4-1-0.edge5.amsterdam1.level3.net (212.72.41.89) 184.850 ms 184.795 ms 184.250 ms
10 4.69.162.141 (4.69.162.141) 187.148 ms
4.69.162.145 (4.69.162.145) 167.063 ms
4.69.162.133 (4.69.162.133) 161.011 ms
11 4.69.162.201 (4.69.162.201) 160.502 ms
4.69.162.181 (4.69.162.181) 161.364 ms
4.69.162.197 (4.69.162.197) 161.645 ms
12 telia-level3-xe.amsterdam1.level3.net (213.244.165.250) 172.840 ms 160.950 ms
4.68.70.30 (4.68.70.30) 214.404 ms
13 adm-bb4-link.telia.net (80.91.247.66) 161.971 ms
adm-bb4-link.telia.net (80.91.253.183) 184.729 ms
adm-bb4-link.telia.net (213.155.132.172) 161.118 ms
14 prs-bb1-link.telia.net (213.155.134.234) 196.710 ms
prs-bb2-link.telia.net (80.91.245.73) 166.039 ms 165.388 ms
15 prs-b8-link.telia.net (213.155.131.17) 167.096 ms
prs-b8-link.telia.net (213.155.131.3) 189.801 ms
prs-b8-link.telia.net (213.155.131.9) 166.865 ms
16 * * *
17 * * *
18 * * *
19 *^C
 
Afrihost not working for me this morning. Honestly, this business account has been rather disappointing. I really hope this is just a rough patch.
 
Anyone from the Cape Town Area please answer:

I just switched over from Axxess 2 days ago because of the shaping and now I see that my download speeds are rarely going over 500KBps at the moment(10mbps account). I was wondering if this was just because of the international issues or are the speeds always like this. On Axxess i got 1MBps/900KBps average?

Here is a speedtest from just a few minutes ago on my Afrihost 10Meg Uncapped Account (No Shaping ATM)

2614270715.png


And here is one from my Axxess Uncapped account with shaping applied a few days ago:

2601600395.png


Does Afrihost not use the Cape Town IPC because for some reason, my speedtests auto go to Johannesburg??


Thanks
 
Last edited:
Zertop said:
Anyone from the Cape Town Area please answer:

I just switched over from Axxess 2 days ago because of the shaping and now I see that my download speeds are rarely going over 500KBps at the moment(10mbps account). I was wondering if this was just because of the international issues or are the speeds always like this. On Axxess i got 1MBps/900KBps average?

Here is a speedtest from just a few minutes ago on my Afrihost 10Meg Uncapped Account (No Shaping ATM)

2614270715.png


And here is one from my Axxess Uncapped account with shaping applied a few days ago:

2601600395.png


Does Afrihost not use the Cape Town IPC because for some reason, my speedtests auto go to Johannesburg??


Thanks
Click to expand...

you know that Axxess and Afrihost are the same thing, just different branding, but both run on the same backbone and use the same IPC etc etc
 
Afrihost's move to MTN has been nothing short of a disaster! We all heard how great the new network was going to be. Then came the teething problems, then we needed to wait for Cape Town and Durban IPC.

We were then promised no shaping on uncapped account yet my downloads are shaped at 75% some times more all the time.

Authentication problems.... Still a sore point!

When will you guys finally see that you should have stayed with IS? From ISP of the year to probably one of the most unreliable.
 
Davedes said:
Afrihost's move to MTN has been nothing short of a disaster! We all heard how great the new network was going to be. Then came the teething problems, then we needed to wait for Cape Town and Durban IPC.

We were then promised no shaping on uncapped account yet my downloads are shaped at 75% some times more all the time.

Authentication problems.... Still a sore point!

When will you guys finally see that you should have stayed with IS? From ISP of the year to probably one of the most unreliable.
Click to expand...

Unshaped downloads was only for a short period of time
 
Davedes said:
...

We were then promised no shaping on uncapped account yet my downloads are shaped at 75% some times more all the time.

...
Click to expand...

There have certainly been ample issues to complain over and feel annoyed about, but this really isn't one of them. The accounts were unshaped in order to establish baseline usage patterns, for what was always going to be a limited time. There was never any promise of it remaining so.
 
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