Afrihost Uncapped ADSL Feedback

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International Speedtest
Download :: 704 Kbps 88 kB/s Upload :: 324 Kbps 41 kB/s

Local is going at 1Mbps down and 0.43 up

NZB currently going at 8kB/s

This is on a 2mb line.
 
OK! I am now fed up with Afrihost!

Just spoke to the guys about my NNTP downloads running at 29.6KB!
REALLY!!!! 4 hours to get a 300MB file!!!!! OMG!! And I have a 4MB uncapped account!
They tell me that that is the way it is going to be and there is nothing they can do about it!

Afriman....

Is this now going to be a permanent thing with Afrihost?

If so, then it is pointless in having an uncapped account!

And to top it off, Google Earth is virtually unusable too!
LOL! I cannot even make a video call with Skype! Only audio!

I am still a new customer to Afrihost (3 months) and ever since the move to MTN, I have struggled along, hoping it would get better, because everybody raved about how great they are!

But now, everybody is leaving because of this throttling thing that is happening!

Please let me know what is actually going on, because there is myself and 17 of my friends, each on their own uncapped accounts and we are all not happy! We use it mostly for downloading and gaming (which is also not great!).

Thanks
 
I do not think that's the fault of Afrihost. :confused:

Never claimed it was. I understand that providing high-speed ADSL in South Africa is extremely difficult (and expensive) mostly due to Telkom, but also due to South Africa's remote location compared to Europe and North America where most traffic goes to/from.

Someone just pointed out USA as an example of good internet connectivity. I just wanted to point out that USA has pretty poor internet connectivity compared to most European countries.
 
Correct. Was told to find the thresholds on these accounts. Just doing my job.

Well, it's a new month, and the first time I used my account this month was today. Thus prior to now I had 0 bytes transferred this month.

My connection is throttled to 128kbps (ie, 1/16th of the advertised 2Mbps).

I think your test account has a special (ie none) throttling setup, just like the test account I was given by Afrihost for the weekend.
 
Test conducted on 03 December 2012 13:19
Download Speed: 327 kbps (40.9 KB/sec transfer rate)
Upload Speed: 388 kbps (48.5 KB/sec transfer rate)
Latency: 235 ms

Test conducted on 03 December 2012 13:20
Download Speed: 3500 kbps (437.5 KB/sec transfer rate)
Upload Speed: 537 kbps (67.1 KB/sec transfer rate)
Latency: 50 ms

and I thought QoS and Afrihost did not differentiate between local and international......
even though my local D/L shows its flying, even loading this forum is jumpy
 
Please let me know what is actually going on, because there is myself and 17 of my friends, each on their own uncapped accounts and we are all not happy! We use it mostly for downloading and gaming (which is also not great!).

Thanks

Are you sure its not 18?
 
Orly?

USA:
50Mbps uncapped cable for $85/m doesn't sound bad at all.

http://www.timewarnercable.com/en/residential-home/internet/plans.html

AUS:
25Mb Fibre with 1TB cap for AUS$129/m
http://www.iprimus.com.au/PrimusWeb/HomeSolutions/FibretotheHome/

or

100Mb Fibre with 500GB peak and 500GB off peak usage for AUS$100/m
http://www.iinet.net.au/nbn/nbn-plan-residential.html

Yes the US and AUS has some really ****ty internet right there...

Yes, that's (Warner Cable) slow, expensive and poor quality compared to many places in Europe.

Firstly, they throttle your internet connection just like Afrihost do.[1]

Secondly, they will kick you off completely if you actually download stuff.[2]

And thirdly, that's 752 ZAR.[3]

Now, compare to the first two ISPs I could find in Denmark and Sweden:

Denmark: 663 ZAR[4] for a completely unmanaged 50Mbps VDSL connection[5] where you won't get kicked off if you download stuff.

Sweden: 425 ZAR[6] for a completely unmanaged 100Mbps fibre connection[7] where you won't get kicked off if you download stuff. Goes all the way up to 1Gbps if you want that.

So yes, internet connectivity in USA is crap compared to many other places.

Same goes for the Australian connections. Expensive, slow and capped.

[1] http://arstechnica.com/tech-policy/2011/05/new-shaperprobe-tool-detects-isp-traffic-shaping/
[2] http://www.techdirt.com/articles/20090424/1433524643.shtml
[3] http://www.xe.com/ucc/convert/?Amount=85&From=USD&To=ZAR
[4] http://www.xe.com/ucc/convert/?Amount=429&From=DKK&To=ZAR
[5] http://www.fullrate.dk/privat/bredbaand/
[6] http://www.xe.com/ucc/convert/?Amount=320&From=SEK&To=ZAR
[7] http://www.bredbandsbolaget.se/bredband/hastighet/bredband100/index.html
 
new_in_za2 all 175 of your posts on this forum have been in this thread.

Changing ISPs is super easy so I can only ask what is your agenda?
 
Hey Guys

I know there could be some issues today. We getting an unusually hectic demand for bandwidth. We are busy looking into this, and whether there is anything that can be done. Downloads may be pretty slow, but other services should continue as normal, latency should remain under control.

I haven't been following the thread much today, will try to do so when I can. PLEASE pop me a PM if there is anything urgent, and I'll make sure you get some assistance if I can't fix it for you myself.

Awesome-sauce :)
 
Part of that demand would be a Battlefield 3 patch, which is going at a wonderful 7kbps for me. Hopefully it'll improve later in the day.
 
I feel really really sorry for you guys. Glad I made the switch away from AH. I still have my backup AH 1GB capped account. Did not use it in November. I will be cancelling this as well before Christmas.
 
For the guys trying to download the latest patches and expansion pack for BF3 on PS3... rather use the PS3Proxy and do the download via Internet Download Manager or the like... Much, much faster and will resume downloads... The downloads are 1.8gb & 1.6gb respectively, so do yourself a favour on this...
 
I feel really really sorry for you guys. Glad I made the switch away from AH. I still have my backup AH 1GB capped account. Did not use it in November. I will be cancelling this as well before Christmas.

+1. I am back to the paradise of "never shaped at ALL on the weekend" with IS. I have so missed it. Guys if you are getting shaped on the weekend, just jump ship. Trust me, IS based ISPs dont even know what shaping means on the weekend or after hours :D
 
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