Afrihost Uncapped Subscribers Feedback

xrapidx

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
40,362
Whats really sad is that I now have 4MB uncapped - and don't really have anything I want to download :(
 
Looney

Looney

Executive Member
Joined
Nov 18, 2009
Messages
5,348
Has anyone else just received an email from Gian? I just received this email from him.

Hi ****

I am sincerely sorry if you've had to wait longer
than usual to get help from us in the past few days.

We've been overwhelmed by the response to our
Uncapped ADSL launch earlier this week and as
such our support levels have not been up to the
usual high standards we strive for.

Our team of rockstars are all working flat out but
it is taking longer than we'd like to get to all the
phone calls and emails.

I promise you that we are doing everything we
can to make sure that our service levels stay the
best in the country - We've always taken great
pride in delivering products that absolutely delight
and amaze and we're not going to stop now!


So what are we doing about it?

We are hiring 10 new Support Engineers and I
was hoping that you'd be able to help us find
the perfect support rockstars for our team.

If you know someone who may be interested
in joining us at Afrihost HQ in JHB, please let us
know and we'll pay you a R5,000 referral fee
as a way of saying 'Thank you' if they join us.

You can see details of the job position here:
http://www.afrihost.com/adsl-support-job.php

I'd be sincerely grateful if you would send any
CV's or possible candidate details through
to jobs@afrihost.com

Thanks again for your patience and help.

Enjoy the rest of your day!

Gian

CEO, Afrihost.com



P.S. We are launching our 384kbps and 512kbps
Uncapped ADSL early next week - Thanks
for your patience!


So I guess the 384 and 512 uncapped will be released next week :)
 
S

Spartaniz

Expert Member
Joined
Oct 7, 2008
Messages
1,256
SuperSomething said:
Wow, if they're this slow now, imagine the crawl next week...
Click to expand...

afrihost aint slow. My speeds are normal, my latency is normal. Gaming is 100%. Streaming is 100%. Browsing is 100%. Maybe its just certain areas thats getting slow speeds.
 
S

Spartaniz

Expert Member
Joined
Oct 7, 2008
Messages
1,256
xrapidx said:
Whats really sad is that I now have 4MB uncapped - and don't really have anything I want to download :(
Click to expand...

what great is about having uncapped is the ability to not care if you gonna run out of cap before the middle of the month! hahaha. but yes, i have to agree, not much on the internet to download....
 
E

enx

Well-Known Member
Joined
Sep 3, 2005
Messages
272
I've been having a terrible experience with skype video chat on afrihost uncapped today. On my network speed monitor it wont move up from 15kb... and the call quality meter is in deep orange and not green. Local and int. calls.

Are they shaping Skype during the day? I really couldn't care less about torrents and nzb what not.
 
W

whippey

Well-Known Member
Joined
Feb 16, 2010
Messages
247
What is the Afrihost server settings on altbins etc?
i was with mweb and it was news.mweb.co.za

what will the afrihost server settings be?
 
L

lariato

Active Member
Joined
Nov 18, 2009
Messages
97
necr0mancer said:
P.S. We are launching our 384kbps and 512kbps
Uncapped ADSL early next week - Thanks
for your patience!


So I guess the 384 and 512 uncapped will be released next week :)
Click to expand...

Argh... Why do we have to wait for the best things in life, first Just Cause 2, now this! Damn you Afrihost for providing us with a good service! :p
 
C

chsiang719

Active Member
Joined
Aug 25, 2007
Messages
31
I wanna ask~ on these 4mb uncapped account,
are we allowed to download?
will they cancel our account if we dl avg 250GB? ;/
 
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