Allyoucaneat or allyoucancap?

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I feel I must defend AYCE here. I signed up when it was still uncapped, and when this changed to a 30GB cap I was offered a cancellation of the contract and my money back. I think for R480/month it's still a lot better than anything else out there at the moment, so I'm keeping my subscription. This is the e-mail that was sent to subscribers:

Dear All You Can Eat client,

DOTCO is reliant on the service supplied by its third party supplier (as per paragraph 5.8 of the All You Can Eat Terms and Conditions) for the All You Can Eat service. Our supplier has changed the terms under which they will supply ADSL bandwidth to us. The new agreement allows for no more than 30GB fast international and national bandwidth for any ADSL account per month at our current cost. After the 30GB is used the account will be throttled down to 56kbps national only bandwidth until the end of the month. It resets at the beginning of the next month.

The 30GB still represents great value at R480 per month when one compares that to a 3GB account that retails for R230 per month.

We have posted new Terms and Conditions here:
https://dotco.net/allyoucaneat/terms/.

If you don't agree with the new Terms and Conditions, you have the opportunity to cancel your All You Can Eat agreement immediately and are entitled to a refund for the month of March 2005 by sending an email to [email protected] within 5 working days, stating that you wish to cancel your All You Can Eat account. Continued use of the service shall be deemed to be an acceptance of the new Terms and Conditions.
 
You're right, 30GB for R480/PM for the first year is an excellent deal. The problem comes in if/when they feel the need to change the service they are offering, yet again. The next time they might not let you get out of the contract. They can all of a sudden charge you R980/PM and cut you down to 5GB because their "supplier" has again changed their terms.

Their conduct is extremely unprofessional. And I certainly would not have any faith in a company who does a 180 degree turn in the service they were offering.

Please people, be careful with these characters - they are not to be trusted.
 
vquest, the terms makes provision for a subscriber to exit the contract if the price increases by more than 10% over the 12 months. The 30GB is a solid deal.
 
I phoned DOTCO / all you can eat, today.

30 gb cap (everything else is the same as Telkom, shaped, 24h d/c, etc etc) - Personally, I wouldn't go into a 1/2 year contract with ANY ISP.
 
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Pierre le Riche said:
Dear All You Can Eat client,

DOTCO is reliant on the service supplied by its third party supplier (as per paragraph 5.8 of the All You Can Eat Terms and Conditions) for the All You Can Eat service. Our supplier has changed the terms under which they will supply ADSL bandwidth to us. The new agreement allows for no more than 30GB fast international and national bandwidth for any ADSL account per month at our current cost. After the 30GB is used the account will be throttled down to 56kbps national only bandwidth until the end of the month. It resets at the beginning of the next month.
Click to expand...

I spy with my little eye a word "fast" & "international" in one sentance. That implies unshapped, which they don't offer.
 
Pierre le Riche said:
I feel I must defend AYCE here. I signed up when it was still uncapped, and when this changed to a 30GB cap I was offered a cancellation of the contract and my money back. I think for R480/month it's still a lot better than anything else out there at the moment, so I'm keeping my subscription. This is the e-mail that was sent to subscribers:

Dear All You Can Eat client,

DOTCO is reliant on the service supplied by its third party supplier (as per paragraph 5.8 of the All You Can Eat Terms and Conditions) for the All You Can Eat service. Our supplier has changed the terms under which they will supply ADSL bandwidth to us. The new agreement allows for no more than 30GB fast international and national bandwidth for any ADSL account per month at our current cost. After the 30GB is used the account will be throttled down to 56kbps national only bandwidth until the end of the month. It resets at the beginning of the next month.

The 30GB still represents great value at R480 per month when one compares that to a 3GB account that retails for R230 per month.

We have posted new Terms and Conditions here:
https://dotco.net/allyoucaneat/terms/.

If you don't agree with the new Terms and Conditions, you have the opportunity to cancel your All You Can Eat agreement immediately and are entitled to a refund for the month of March 2005 by sending an email to [email protected] within 5 working days, stating that you wish to cancel your All You Can Eat account. Continued use of the service shall be deemed to be an acceptance of the new Terms and Conditions.
Click to expand...

Good enough reply, just why would AYCE not bring it up earlier in the postings and just reply with dead views of what he thinks uncapped should be. They dont even try and use their own evidence for support.

Forgot to mention, "After the 30GB is used the account will be throttled down to 56kbps national only bandwidth until the end of the month. It resets at the beginning of the next month." would that mean then international wont be decreased and only national ie. local traffic will be 56k?

YET another major typing error, please fire your writer.
 
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allyoucaneat said:
guys, lifely debate. Nice. But lets discuss the issue and not the personalities. OK?

Here is some quotes from Earthlink in Australia's __UNLIMITED__ ADSL web page:

" For a 512kbps & 1500kbps Connection, if you download more than 40000MB (40GB) over the current calendar month, then we may lower your download speed to 56Kbps. "

" "Excessive Data usage" will be defined as being:

20GB per month for 256/64Kbps
40GB per month for 512/128Kbps
60GB per month for 1500/256Kbps
If the data, which is measured by calculating both uploads and downloads exceed the relevant total the speeds will be throttled back to approx 56K. The speeds will be throttled/shaped based on the calendar month billing cycle and automatically shaped for the remainder of the month once the relevant limit has been reached."
Click to expand...

Earthlink states they WON'T count your UPLOAD towards the "cap", neither do they impose any sort of cap on a 256kbps line. Do you even know how to read?
 
Pierre le Riche said:
I feel I must defend AYCE here. I signed up when it was still uncapped, and when this changed to a 30GB cap I was offered a cancellation of the contract and my money back. I think for R480/month it's still a lot better than anything else out there at the moment, so I'm keeping my subscription. This is the e-mail that was sent to subscribers:

Dear All You Can Eat client,

DOTCO is reliant on the service supplied by its third party supplier (as per paragraph 5.8 of the All You Can Eat Terms and Conditions) for the All You Can Eat service. Our supplier has changed the terms under which they will supply ADSL bandwidth to us. The new agreement allows for no more than 30GB fast international and national bandwidth for any ADSL account per month at our current cost. After the 30GB is used the account will be throttled down to 56kbps national only bandwidth until the end of the month. It resets at the beginning of the next month.

The 30GB still represents great value at R480 per month when one compares that to a 3GB account that retails for R230 per month.

We have posted new Terms and Conditions here:
https://dotco.net/allyoucaneat/terms/.

If you don't agree with the new Terms and Conditions, you have the opportunity to cancel your All You Can Eat agreement immediately and are entitled to a refund for the month of March 2005 by sending an email to [email protected] within 5 working days, stating that you wish to cancel your All You Can Eat account. Continued use of the service shall be deemed to be an acceptance of the new Terms and Conditions.
Click to expand...

You do realise that after you hit your cap, you're going to be throttled on national and international bandwidth to 56k? This is detrimental to any kind of business that uses the internet. Plus, if some hippie at your work downloads 30 gig of local bandwidth, you will ge throttled international and nationally.

Is that R480/R980 really worth it now?
 
allyoucaneat said:
vquest, the terms makes provision for a subscriber to exit the contract if the price increases by more than 10% over the 12 months. The 30GB is a solid deal.
Click to expand...

Why even have a 12 month contract in the first place?
 
Clipse said:
Good enough reply, just why would AYCE not bring it up earlier in the postings and just reply with dead views of what he thinks uncapped should be. They dont even try and use their own evidence for support.

Forgot to mention, "After the 30GB is used the account will be throttled down to 56kbps national only bandwidth until the end of the month. It resets at the beginning of the next month." would that mean then international wont be decreased and only national ie. local traffic will be 56k?

YET another major typing error, please fire your writer.
Click to expand...

He probably only sent out these emails when the **** started to hit the fan. thats why he's been so quiet to begin with
 
noone - exactly what I think aswell, but Im trying to put something positive forward and it still is damn negative. Just shows these bastids dont have positives.

Sure 30gig for R480 / month, from April signups R980 / month is still "decent" compared to 3gig packages, but if telkom so quickly changed the limit from supposely uncapped to 30gig cap. What prohibits them from changing in in the next month to 15gig and then 7gig or whatever.

To unstable for anyones money, go with UUNET for a positive solution.

PS. Antowan, where is your UUNET review? Im just wondering since I dont find any, or im blind. You were fast to review allyoucaneat, UUNET been around longer and I think we ow it to them for a review aswell. Thanks.
 
I was under the impression that many MyADSL members had already "reviewed" the UUNET service last month with test accounts, and that there are several members currently using UUNET Uncapped ADSL...?

Having said that, I think it would be a good idea if Antowan got to test using a UUNET Uncapped ADSL account - using the same methodology as he used for the AYCE evaluation.

How about it UUNET?

PS: my personal opinion is that it would be better if this didn't come from a reseller, rather directly from UUNET. All of the above goes for ISDSL as well - except they require installation of a Cisco router don't they?
 
Im using UUNet right now. Between SAIX and UUNet, it is for me personally, a difficult one to call. Virtually the only difference I can see between UUNet and SAIX is that UUNet's QoS is actually working (unlike SAIX), and the UUNet policy does sometimes make a rather serious impact on the usage of the line - if that's even the right way to put it.

At this stage, I must be honest I'm still leaning a tad towards the SAIX side. Give UUNet another 6 months or so, and I'm sure they will have a concrete service available.

IS can just plainly go to @#$@ with their offering. There is NO way that I spend almost a grand on my very expensive ADSL router when the service was first launched, and now AGAIN have to buy another expensive router, simply because they say I must.... :) Just my 2c.
 
savage - u dont have to buy the cisco 827 from IS if you dont want it. you only need it if you are planning to vpn onto their MPLS network or require a fixed IP...

wrt AYCE - I agree with the sentiment that if they have lied once, they will lie again... i dont trust them!
 
ic said:
I was under the impression that many MyADSL members had already "reviewed" the UUNET service last month with test accounts, and that there are several members currently using UUNET Uncapped ADSL...?

Having said that, I think it would be a good idea if Antowan got to test using a UUNET Uncapped ADSL account - using the same methodology as he used for the AYCE evaluation.

How about it UUNET?

PS: my personal opinion is that it would be better if this didn't come from a reseller, rather directly from UUNET. All of the above goes for ISDSL as well - except they require installation of a Cisco router don't they?
Click to expand...


UUNET is only selling by reseller. They dont accept any direct order.

The cisco router comes only with the business package for approx. 1500 Rand. Home-user have to provide their own router/modem whatsoever.
The same applies to Endorphinweb, which is also using UUNET.

I think I was one of the first going for UUNET, they battled at the beginning to provide a proper service. More then once I was tempted the run away, so bad was it some times. But now "touch wood" since 10 days their service are very stable, pings, both locally and international are reasonable and even the p2p is not much shaped. I am running during workday at 30-35 and over the weekend 40-45 which is for my ADSL condition (almost too far away from the exchange) a very good result.
Price has also reduced to 749 incl. VAT. So I am quite happy at the moment.
 
seems UUnet is the one to go with..
Been in the businesss much longer & have a track rceord, rather than AYCE!
if TELSKUM can take take the for a P03$ once they can do it again!!!
 
oohps

Oohps - has anyone besides me entered allyoucaneat.com instead of allyoucaneat.co.za?

It was an accident - honest!
 
Is there much of a difference...?

Is one of them more entertaining with the truth than the other?

<added>
Just had a look @ the .com site & it certainly offers something that the .co.za site does not. I have to wonder how many other potential AYCE.co.za customers might make the same slip of the keyboard mistake :D - perhaps a prediction is in order - the .co.za site will soon be history...​
</added>
 
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