Anyone using Wechat?

[lotus123]

My son is required to get registered on Wechat for his work as an online English tutor for a Chinese company, but it seems like it's nearly impossible to do this.

He got to a point in the process where it rejected his application (reason remains unclear but may be linked to geography) and it then said that he needs to contact Wechat support or get a local (South African) user to verify him. Wechat support appears to be non-existent.

Can anyone here assist us?

 

[backstreetboy]

Just verify with a pin via your cellphone number.

 

[lotus123]

Just verify with a pin via your cellphone number.

The problem begins after that step has been done.

 

[JC Heat]

I am not sure why this would happen. I had wechat a while ago and never experienced this issue. Perhaps uninstall and reinstall it. Try installing it on another device (using your number for instance?) and see if you have the same problem?

 

[tentpeg]

My son is required to get registered on Wechat for his work as an online English tutor for a Chinese company, but it seems like it's nearly impossible to do this.

He got to a point in the process where it rejected his application (reason remains unclear but may be linked to geography) and it then said that he needs to contact Wechat support or get a local (South African) user to verify him. Wechat support appears to be non-existent.

Can anyone here assist us?

Did you ever resolve this? I am having difficulties registering as well. I get to the point where another user verified me, then I have to send a code by SMS to a S.A. number. That SMS can’t go through. Ever.

 

[Wut]

Did you ever resolve this? I am having difficulties registering as well. I get to the point where another user verified me, then I have to send a code by SMS to a S.A. number. That SMS can’t go through. Ever.

You need to contact WeChat SA directly. Try sending them a message on their Facebook page.
Apparently international verification is broken and only Chinese accounts can be used to verify new accounts.

 

[xefor]

My experience has been even when you jump through all the hoops. In a few days the problem seems to come back with having to verify. It seems that WeChat is currently only working for chinese numbers only....

 

[Lord Flacko]

You need to contact WeChat SA directly. Try sending them a message on their Facebook page.
Apparently international verification is broken and only Chinese accounts can be used to verify new accounts.

I gave up on this. I don’t have a FB account so I also couldn’t register that way. Logged a ticket 2 weeks still no response so I gave up.

 

[NightShift]

how weird. Naspers had a dedicated WeChat team in the centre of Cape Town a few years ago. I wonder wth happened there...

 

[tentpeg]

You need to contact WeChat SA directly. Try sending them a message on their Facebook page.
Apparently international verification is broken and only Chinese accounts can be used to verify new accounts.

Thanks. I did. They said it will take about a week due to backlog.

 

[tentpeg]

how weird. Naspers had a dedicated WeChat team in the centre of Cape Town a few years ago. I wonder wth happened there...

There is a dedicated WeChat PAY team in SA, (operated by Standard Bank) they gave me a .coza email address to contact, and I got an immediate response that it would take about a week. Who knows…

 

[Gtx Gaming]

Did you ever resolve this? I am having difficulties registering as well. I get to the point where another user verified me, then I have to send a code by SMS to a S.A. number. That SMS can’t go through. Ever.

I am also stuck on that part.

Had a wechat account active for many years.