Aramex global shopper

[roxashe]

Anyone know if you can use your/the company you work for's import number to bring shipments in on Aramex IF its address to the Company? Aramex doesn't wanna answer the phone Or reply to my email

 

[DeeinSouthAfrica]

Anyone know if you can use your/the company you work for's import number to bring shipments in on Aramex IF its address to the Company? Aramex doesn't wanna answer the phone Or reply to my email

Please don't quote me, but I don't see why you can't use your company import code - as long as they're okay with it.
Your company will be importing on your behalf.

 

[CUDlybunny]

So I'm using the aramex global shopper for the first time.

Got an email from aramex saying they received my parcel without my account number.

What happens now?

 

[DeeinSouthAfrica]

So I'm using the aramex global shopper for the first time.

Got an email from aramex saying they received my parcel without my account number.

What happens now?

Seeing as you got the email, I guess they figured it out.

 

[CUDlybunny]

Seeing as you got the email, I guess they figured it out.

It's the puzzling part.

 

[bman77]

Hi All

New to the forum, but have used AGS before, although only from US and Germany, with great results.
However, I recently shipped some camera gear from Japan expecting similar results, although this is not the case :/
The package was shipped to the forwarding address on the 2nd, which was delivered (according to local delivery service) on 6 May. Today (10 May, 4 days later) there is still no acknowledgement of receipt on the part of AGS.

Can anyone relate to this?

 

[DeeinSouthAfrica]

Hi All

New to the forum, but have used AGS before, although only from US and Germany, with great results.
However, I recently shipped some camera gear from Japan expecting similar results, although this is not the case :/
The package was shipped to the forwarding address on the 2nd, which was delivered (according to local delivery service) on 6 May. Today (10 May, 4 days later) there is still no acknowledgement of receipt on the part of AGS.

Can anyone relate to this?

2 days is average. 4 days? Start screaming at Johannesburg.

 

[enerdude]

Got this via email:



Surprise her with a special gift and pay less for shipping.

Your mother deserves the best from around the world. So get shopping and take advantage of this discount.

Use promo code MOTHERSHIP19 to get 15% off shipping before May 21st, 2019.

 

[CUDlybunny]

Anyone know the best way to contact aramex?

 

[DeeinSouthAfrica]

Anyone know the best way to contact aramex?

I usually email as the phone gets passed all over the premises with nobody willing to take responsibility.
First try [email protected]. If no reply then try [email protected].

 

[ArtyLoop]

Hi All

New to the forum, but have used AGS before, although only from US and Germany, with great results.
However, I recently shipped some camera gear from Japan expecting similar results, although this is not the case :/
The package was shipped to the forwarding address on the 2nd, which was delivered (according to local delivery service) on 6 May. Today (10 May, 4 days later) there is still no acknowledgement of receipt on the part of AGS.

Can anyone relate to this?

Aramex are having “issues” at the moment we are currently in a fight with them

 

[notinterested]

Hi guys.

Has anyone used AGS to buy stuff from best buy in the US? According to their website, they don't ship to known freight forwarders, but I'm hoping AGS has found a way around it???

 

[DeeinSouthAfrica]

Hi guys.

Has anyone used AGS to buy stuff from best buy in the US? According to their website, they don't ship to known freight forwarders, but I'm hoping AGS has found a way around it???

Last info is that they don't shop to freight forwarders..
Perhaps you can try via eBay using PayPal? They also advertise on that.

 

[recre8]

Is anyone else experiencing very slow local AGS service suddenly? My packages all seem to reach South Africa in the normal average 3-4 days, but then once it reaches South Africa, movement is very slow.
My only two packages in transit at the moment:
Cleared from customs - 10/05/2019 (4 days no movement)
Under processing JHB - 06/05/2019 (8 days no movement)

I e-mailed the usual jnb support address but as of late, only receive the automated reply that the email was received and no more communication after that. It's almost as if AGS South Africa has become a ghost town.

 

[bman77]

2 days is average. 4 days? Start screaming at Johannesburg.

Good to know! Thanks

 

[bman77]

Aramex are having “issues” at the moment we are currently in a fight with them

Shucks... :S

Aramex global, or just the South African branch?

 

[recre8]

I'm currently experiencing the worst delay I have ever experienced with AGS. I've been waiting for a parcel since March 23rd and the only thing they are able to do with it at the moment is scan it every few days:

Please do post here if you get any new tracking lines or any feedback from Aramex. I've tried phoning, emailing, praying, smoke signals. It's as if AGS South Africa has shut down.

 

[Epelep]

Same here. Slow updates and absolutely no response on requests or emails. At least the package is moving. Think they employed a clan of sloths and fired all the actual humans...

 

[CUDlybunny]

Please do post here if you get any new tracking lines or any feedback from Aramex. I've tried phoning, emailing, praying, smoke signals. It's as if AGS South Africa has shut down.

I reached them by phone and twitter yday.

 

[recre8]

I managed to get a hold of someone in another department who sent an internal email to all the Global Shopper staff asking for feedback on queries. Unfortunately, none of my packages have started moving again yet. Not sure what's going on at Aramex.