Sign up with GoogleAs per AGS
-
Ask a question and get free supportUnlock new privileges and see hidden discussionsWin prizes and earn reputation
-
Question of the day ~ How often do you braai?
-
Afristay giveaway.Win a 2-night stay for two people at an establishment of your choice with R1,000 in spending money. Enter here.
Aramex global shopper
- Thread starter DA-LION-619
- Start date
ronz91
Expert Member
- Joined
- Apr 15, 2014
- Messages
- 2,818
so use the AGS one?
DeeinSouthAfrica
Expert Member
- Joined
- Jul 10, 2014
- Messages
- 2,316
Not such a good idea using the Aramex address as your billing address. It takes only a moment for a clued up person to look at the numbers on the front of your card and realise that it's a South African card.
Case in point - try to subscribe to Amazon music using your card. Talk about a big fat fark u, china .
If you try it in the Google store you might get away with it once before they ban you.
Cost Conscious
Senior Member
- Joined
- Feb 12, 2008
- Messages
- 669
Tried my first shipment with them last week. A tablet from Amazon Germany. It was delivered to AGS Frankfurt on Monday 6th. Arrived in JNB on the 9th via London and I suspect Dubai.
Unlike DHL they do not preclear and wait for arrival in SA thereby ensuring a customs delay.
Was due for delivery on the 13th but now they can't manage it before the 15th.
9 days?? Seriously poor concept in execution.
Unlike DHL they do not preclear and wait for arrival in SA thereby ensuring a customs delay.
Was due for delivery on the 13th but now they can't manage it before the 15th.
9 days?? Seriously poor concept in execution.
That is the service level you should get used to when using AGS. As mentioned before in this thread express couriers that costs more gets prioritized before AGS.
Cost Conscious
Senior Member
- Joined
- Feb 12, 2008
- Messages
- 669
I mostly deal direct with Amazon but this item is not currently shipping to SA.
AGS is an expensive solution (paying duty twice) and the South African franchise owner (Bercow?) is letting them down with sub-par delivery and rigid processes.
Not sure why you say AGS is expensive. Which option are you on? Comparison here. Also how can you say you are paying duty twice?
If you read some of the older posts in this thread you would know what is the norm.
Cost Conscious
Senior Member
- Joined
- Feb 12, 2008
- Messages
- 669
When you buy from Amazon Germany for delivery to AGS Germany, you pay German VAT. When the item arrives in SA you pay duty again to SARS.
If I buy from Amazon Germany for delivery to SA, then German VAT is removed (since the destination is non-EU) so buying via AGS means it is an expensive option.
There are 194 pages in this thread!
Go to the search option top right then type 'claim' and select 'this thread'. You will then find posts talking about this very issue
@DeeinSouthAfrica would also be able to help you in the right direction as he uses them a lot
9 days is mild.. We've waited sometimes 3 weeks. But its the cheapest by far and a great option instead of the post office
Yip, case in point got one coming via post office stuck in customs with no movement since mid December.
Inzaghi007
Well-Known Member
- Joined
- Mar 10, 2012
- Messages
- 365
Is the NY address slow lately with parcels? Usps delivered Monday but no reflection from AGS account yet.
Damn usps is fast though!
Damn usps is fast though!
notinterested
Well-Known Member
- Joined
- Nov 1, 2015
- Messages
- 421
USPS delivered to my NY address on 6 January. Still hasn't reflected on my ags account. Contacted support and they assure me that they did receive the delivery in NY and that I need to be patient.
Surely almost 3 weeks to register the package to my account is far too long? I think they've lost it and are trying to hide their mistake.
Anyone else had a problem like this before?
Surely almost 3 weeks to register the package to my account is far too long? I think they've lost it and are trying to hide their mistake.
Anyone else had a problem like this before?
DeeinSouthAfrica
Expert Member
- Joined
- Jul 10, 2014
- Messages
- 2,316
Shipment should take 2 days to reflect in your account. Scream loudly, ask to claim under AGS Protect if you have this checked.
This is a check box right underneath the New York address on the Aramex Global Shopper web page.
Every address address has one. Check em all if you haven't do so already.
So at 10PM last night it reflected, hope the others here also had theirs show up
Inzaghi007
Well-Known Member
- Joined
- Mar 10, 2012
- Messages
- 365
Finally reflected after 4 days. Called them and they mentioned a backlog with the NY address.
Gtx Gaming
Gtx Gaming
- Joined
- Aug 25, 2008
- Messages
- 25,509
Mine took a while also.
Wish amazon just shipped alexa devices directly here , would save me money and waiting time lol
DeeinSouthAfrica
Expert Member
- Joined
- Jul 10, 2014
- Messages
- 2,316
I also wish Amazon was here. My fire stick is pretty useless unless I pay $12.95 for Prime. Luckily I also imported a Chromecast so I can watch the local Amazon Prime Video downloaded from Google Play and cast it. It's got more videos than the $12.95 international version via the fire stick and subscription is $10 cheaper.
Tinuva
The Magician
- Joined
- Feb 10, 2005
- Messages
- 12,478
Ordered an item in the UK on the 25th and it arrived today at London address.
At the relative same time Ebay sent me a "item delivered" email, AGS sent me the "new item email" and Aramex sent me a "Aramex AGS requirements" email.
At least close enough looking at the times:
At the relative same time Ebay sent me a "item delivered" email, AGS sent me the "new item email" and Aramex sent me a "Aramex AGS requirements" email.
At least close enough looking at the times: