Aramex global shopper

My NY parcel that was delivered on June 27 appeared in my account today. Not too heinous for AGS in the plague times.
 
Got this message from AGS.

Please kindly note customs has shut down due to COVID cases on their end. As a result all low value shipments will be put on hold as they will not be released. Please kindly confirm if we can submit for formal clearance or should hold up until customs is up and running.
 
Last edited:
Anben G said:
Got this message from AGS.

Please kindly note customs has shut down due to COVID cases on their end. As a result all low value shipments will be put on hold as they will not be released. Please kindly confirm if we can submit for formal clearance or should hold up until customs is up and running.
Click to expand...
Had you asked something? I have stuff held in RSA but I haven't received that email.
 
Anben G said:
Got this message from AGS.

Please kindly note customs has shut down due to COVID cases on their end. As a result all low value shipments will be put on hold as they will not be released. Please kindly confirm if we can submit for formal clearance or should hold up until customs is up and running.
Click to expand...
Same here.

Edit: sorry will upload a better copy

02e205f811ad310419a7df5e8de4be77.jpg
 
So one of my parcels has been stuck in JHB for just on 2 weeks now with no movement; late this afternoon, the customs charges that are due suddenly appeared on the parcel tracking (previously was only reflecting the shipping cost that I had already paid) - I've just paid it and will see what happens re the delivery :)
 
Mawirepower said:
Been receiving my orders from the UK within 2 weeks so far. Just went big on a 4k Blu-ray player. The count down begins!
Click to expand...
Arrived in Johannesburg yesterday. Exactly 2 weeks from Amazon delivery date. Now the next Covid wait begins!
 
My order (via DHL) passed through customs in a day (yesterday), though the value is > R500
 
On Friday 03 July I received email from Aramex to supply info for customs, ID No., cost of item, and upload copy of sellers invoice for item purchased. I did this and then logged into my account on AGS and saw that the status had updated now showing the cost of goods as I had declared it, and it listed the invoice I had uploaded as an attachment as well as a photo of my package as received at Aramex New York. I logged into my AGS account today and see that the cost of goods is no longer showing and none of the attachments are there anymore (the invoice, and photo of the package) - is this normal? Status is still the same as it was on Friday too i.e. Received at Origin Facility New York
 
MightyQuin021 said:
On Friday 03 July I received email from Aramex to supply info for customs, ID No., cost of item, and upload copy of sellers invoice for item purchased. I did this and then logged into my account on AGS and saw that the status had updated now showing the cost of goods as I had declared it, and it listed the invoice I had uploaded as an attachment as well as a photo of my package as received at Aramex New York. I logged into my AGS account today and see that the cost of goods is no longer showing and none of the attachments are there anymore (the invoice, and photo of the package) - is this normal? Status is still the same as it was on Friday too i.e. Received at Origin Facility New York
Click to expand...
First of all, don't panic. If you see a tracking number it means your parcel is somewhere.
People are working from home. Not everything is as super-efficient as usual. To make things worse, warehouses are closed for deep cleaning, probably weekly.
NY shipments are going via Dubai as there are no direct SAA flights.
Right now, customs Johannesburg is closed, so even of you did miraculously receive your shipment today, it would sit.
Bottom line, and this is addressed to everyone, is to hang in there.
Where possible use an under-used origin address. Australia is fast, so have a look at ebay Australia.
Or use Singapore or Hong Kong for Aliexpress.
Ebay UK, and Amazon UK is great as Slough is working fine.
Try not to use New York or Shanghai.
New York is backed up. Shanghai is expensive, and PPE flights take priority.
 
Recommended @ScottulusMaximus to a friend for a necklace he wanted to order for his in-law. Ordered about 2 weeks ago, received Monday. Very impressed, given the circumstances.
 
hjst45 said:
Recommended @ScottulusMaximus to a friend for a necklace he wanted to order for his in-law. Ordered about 2 weeks ago, received Monday. Very impressed, given the circumstances.
Click to expand...
I also recommend him to people who want a TV board or backlights that is available on eBay only.
I deal with Chinese suppliers, in Chinese. Some televisions were never sold in China, so I can't obtain any boards. Scott can help the customer get his board and as I couldn't help in the first place, everyone is happy.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X