Yeah think they charge R50 clearance fee. Less R500 just pay shipping. Did not had to pay anything extraDoes AGS charge any customs/clearance fees ontop of VAT & duties?
And if the item is less than R500 in value, do you only pay the AGS shipping fee?
I sent a service request from their website. Will call them tomorrow.Have you not called them?
I sent a service request from their website. Will call them tomorrow.
Do you have a contact number?If a package of mine sits like that for longer than 3 days I call. If you don’t it literally just remains there. Don’t call the general number, call the customs section of aramex direct.
Do you have a contact number?
Thanks
Supplier attached wrong invoice?So a mess up on the supplier's side ended up with Aramex sending me an invoice for R1900 including penalties on a R1500 purchase. Eina.
Looks like it. The invoice was generated and sent to me, then I've asked if they could change the colour of the item, which they did and generated a $0 invoice with 100% discount. I'm assuming that's what was attached to the parcel.Supplier attached wrong invoice?
But why we you charged so much?Looks like it. The invoice was generated and sent to me, then I've asked if they could change the colour of the item, which they did and generated a $0 invoice with 100% discount. I'm assuming that's what was attached to the parcel.
R750 penalty, R520 VAT, R260 clearance, R300 duties, and then VATon top of some of those, plus "disbursements".But why we you charged so much?
Placed my first order last night, very nervous about all the charges
so you got a R750 penalty because they attached the wrong invoice?R750 penalty, R520 VAT, R260 clearance, R300 duties, and then VATon top of some of those, plus "disbursements".
I don't even know how they came to R520 for the VAT, but I'm not going to query it, I just want my parcel.