Aramex global shopper

[gcb]

Thanks howardb. I'll give it another week or 2 then.

 

[RichardZA7]

Does AGS charge any customs/clearance fees ontop of VAT & duties?
And if the item is less than R500 in value, do you only pay the AGS shipping fee?

 

[Gtx Gaming]

Wish global shopper stuff was this quick. This is ebay global shipping order.

 

[Gtx Gaming]

Does AGS charge any customs/clearance fees ontop of VAT & duties?
And if the item is less than R500 in value, do you only pay the AGS shipping fee?

Yeah think they charge R50 clearance fee. Less R500 just pay shipping. Did not had to pay anything extra

 

[AirWolf]

Sitting in Sandton from 06/12/2020?

 

[johnjm]

View attachment 993476

Sitting in Sandton from 06/12/2020?

Have you not called them?

 

[AirWolf]

Have you not called them?

I sent a service request from their website. Will call them tomorrow.

 

[johnjm]

I sent a service request from their website. Will call them tomorrow.

If a package of mine sits like that for longer than 3 days I call. If you don’t it literally just remains there. Don’t call the general number, call the customs section of aramex direct.

 

[SAV]

I'm sitting in the same boat. Numerous phone calls, emails, etc. and it's finally showing some signs of life.

 

[Gtx Gaming]

Aramex global shopper turning in the post office lol

I am glad I got flex for cheap, but going to try and look for alternatives

 

[Saba'a]

My package arrived way before end of Jan date. Was stuck in Jozi for a week but this was due to customs having been closed over end of year period I'd assume.

 

[AirWolf]

If a package of mine sits like that for longer than 3 days I call. If you don’t it literally just remains there. Don’t call the general number, call the customs section of aramex direct.

Do you have a contact number?

Thanks

 

[johnjm]

Do you have a contact number?

Thanks

0113903002

 

[bar1]

I would like to buy the insta360 one x2 camera.
So i usually order from banggood and then i don't have to worry about import taxes, but this camera has been delayed since November so i am looking at other options.
what do guys recommend i do.

1) order directly from insta360, use my $20 coupon, free shipping to my NY address, total camera is 149 grams but couldn't get any info on the package weight.
so total $409, + aramax global+ taxes =not too sure
OR 2) amazon calculate everything for you = $516.24

 

[SAV]

So a mess up on the supplier's side ended up with Aramex sending me an invoice for R1900 including penalties on a R1500 purchase. Eina.

 

[Gtx Gaming]

So a mess up on the supplier's side ended up with Aramex sending me an invoice for R1900 including penalties on a R1500 purchase. Eina.

Supplier attached wrong invoice?

 

[SAV]

Supplier attached wrong invoice?

Looks like it. The invoice was generated and sent to me, then I've asked if they could change the colour of the item, which they did and generated a $0 invoice with 100% discount. I'm assuming that's what was attached to the parcel.

 

[bar1]

Looks like it. The invoice was generated and sent to me, then I've asked if they could change the colour of the item, which they did and generated a $0 invoice with 100% discount. I'm assuming that's what was attached to the parcel.

But why we you charged so much?
Placed my first order last night, very nervous about all the charges

 

[SAV]

But why we you charged so much?
Placed my first order last night, very nervous about all the charges

R750 penalty, R520 VAT, R260 clearance, R300 duties, and then VATon top of some of those, plus "disbursements".

I don't even know how they came to R520 for the VAT, but I'm not going to query it, I just want my parcel.

 

[bar1]

R750 penalty, R520 VAT, R260 clearance, R300 duties, and then VATon top of some of those, plus "disbursements".

I don't even know how they came to R520 for the VAT, but I'm not going to query it, I just want my parcel.

so you got a R750 penalty because they attached the wrong invoice?
is this "normal" practice?
why not just ask for the invoice?