Aramex global shopper

RichardZA7

Active Member
Joined
May 9, 2007
Messages
38
Does AGS charge any customs/clearance fees ontop of VAT & duties?
And if the item is less than R500 in value, do you only pay the AGS shipping fee?
 

Gtx Gaming

Gtx Gaming
Joined
Aug 25, 2008
Messages
21,155
Wish global shopper stuff was this quick. This is ebay global shipping order.
 

Gtx Gaming

Gtx Gaming
Joined
Aug 25, 2008
Messages
21,155
Does AGS charge any customs/clearance fees ontop of VAT & duties?
And if the item is less than R500 in value, do you only pay the AGS shipping fee?
Yeah think they charge R50 clearance fee. Less R500 just pay shipping. Did not had to pay anything extra
 

SAV

Well-Known Member
Joined
Oct 18, 2004
Messages
388
I'm sitting in the same boat. Numerous phone calls, emails, etc. and it's finally showing some signs of life.
 

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Saba'a

Executive Member
Joined
May 21, 2009
Messages
5,878
My package arrived way before end of Jan date. Was stuck in Jozi for a week but this was due to customs having been closed over end of year period I'd assume.
 

AirWolf

Honorary Master
Joined
Aug 18, 2006
Messages
23,638
If a package of mine sits like that for longer than 3 days I call. If you don’t it literally just remains there. Don’t call the general number, call the customs section of aramex direct.
Do you have a contact number?

Thanks
 

bar1

Expert Member
Joined
Sep 15, 2008
Messages
2,970
I would like to buy the insta360 one x2 camera.
So i usually order from banggood and then i don't have to worry about import taxes, but this camera has been delayed since November so i am looking at other options.
what do guys recommend i do.

1) order directly from insta360, use my $20 coupon, free shipping to my NY address, total camera is 149 grams but couldn't get any info on the package weight.
so total $409, + aramax global+ taxes =not too sure
OR 2) amazon calculate everything for you = $516.24
 

SAV

Well-Known Member
Joined
Oct 18, 2004
Messages
388
So a mess up on the supplier's side ended up with Aramex sending me an invoice for R1900 including penalties on a R1500 purchase. Eina.
 

SAV

Well-Known Member
Joined
Oct 18, 2004
Messages
388
Supplier attached wrong invoice?
Looks like it. The invoice was generated and sent to me, then I've asked if they could change the colour of the item, which they did and generated a $0 invoice with 100% discount. I'm assuming that's what was attached to the parcel.
 

bar1

Expert Member
Joined
Sep 15, 2008
Messages
2,970
Looks like it. The invoice was generated and sent to me, then I've asked if they could change the colour of the item, which they did and generated a $0 invoice with 100% discount. I'm assuming that's what was attached to the parcel.
But why we you charged so much?
Placed my first order last night, very nervous about all the charges
 

SAV

Well-Known Member
Joined
Oct 18, 2004
Messages
388
But why we you charged so much?
Placed my first order last night, very nervous about all the charges
R750 penalty, R520 VAT, R260 clearance, R300 duties, and then VATon top of some of those, plus "disbursements".

I don't even know how they came to R520 for the VAT, but I'm not going to query it, I just want my parcel.
 

bar1

Expert Member
Joined
Sep 15, 2008
Messages
2,970
R750 penalty, R520 VAT, R260 clearance, R300 duties, and then VATon top of some of those, plus "disbursements".

I don't even know how they came to R520 for the VAT, but I'm not going to query it, I just want my parcel.
so you got a R750 penalty because they attached the wrong invoice?
is this "normal" practice?
why not just ask for the invoice?
 
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