dj_jyno
Executive Member
As for my latest fun experience with Aramex, a package delivery has been dragging for two months now. They completed the SAD500 form incorrectly (stating the package contains a television set, not a monitor), after receiving an invoice clearly stating that it's a monitor.
Customs hit me with a R1500 penalty because the information on the form needed to be updated, so there was a bit of to-and-froing until Aramex accepted liability for their mistake and paid the penalty. The shipment has been labelled as "Cleared from customs" for the past 7 days.
Customs hit me with a R1500 penalty because the information on the form needed to be updated, so there was a bit of to-and-froing until Aramex accepted liability for their mistake and paid the penalty. The shipment has been labelled as "Cleared from customs" for the past 7 days.


