Aramex global shopper

DeeinSouthAfrica said:
Roundabout way is to link your card to PayPal and pay that way. I had to do this when using my ABSA card as the Aramex webpage totally refused to allow me to use it.
FNB? No problem. ABSA? Get stuffed.
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Nope, I've tried the usual credit card payment (FNB card), VISA Checkout, and Paypal. No payment methods are working.
 
I ordered a parcel which was shipped from California. Been 21 days and counting. I'm busy waiting for ARAMEX to clear my parcel from customs. Been there for 10 days. Followed up with them 3 times. No feedback from them.

In contrast, I ordered another parcel, shipped from California using DHL, arrived here in 4 days. Arrived in customs on Sunday night, was cleared and sent out for delivery first thing Monday morning.
 
dleerob said:
I ordered a parcel which was shipped from California. Been 21 days and counting. I'm busy waiting for ARAMEX to clear my parcel from customs. Been there for 10 days. Followed up with them 3 times. No feedback from them.

In contrast, I ordered another parcel, shipped from California using DHL, arrived here in 4 days. Arrived in customs on Sunday night, was cleared and sent out for delivery first thing Monday morning.
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Strangely, I just had one of my fastest turn-around times from Aramex. Ordered from Amazon and it pitched up on our doorstep 8 days later (this is including the weekend and public holidays). It might have been even faster but I delayed payment of the shipping and upload of the invoice for two days because I wasn't expecting it to arrive in SA so soon.
 
As livid666 said it's aramex's incompetence that delays customs. Got a parcel stuck in customs for atleast a week with no movement.
 
martin said:
Strangely, I just had one of my fastest turn-around times from Aramex. Ordered from Amazon and it pitched up on our doorstep 8 days later (this is including the weekend and public holidays). It might have been even faster but I delayed payment of the shipping and upload of the invoice for two days because I wasn't expecting it to arrive in SA so soon.
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I am on Flex and am receiving TV boards ordered for my customers in 4 - 5 days. In fact Aramex scream for me to upload invoice as they want to shift from SHA to JHB within hours, so the delay is me.
 
I tried to ship something that's on the "unshippable" list. Whoops. Now it's sitting in New York. Wonder if they can (at a price) forward it along for me to someone that will ship it.
 
Kwerty said:
I tried to ship something that's on the "unshippable" list. Whoops. Now it's sitting in New York. Wonder if they can (at a price) forward it along for me to someone that will ship it.
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You tried to ship batteries? Then shizzoutaluck.
If not batteries, check if postbox-courier.com can help.
If yes, look up a NY courier that accepts card payments (like our Courier Guy /Xpress Online Couriers), pay and and get them to fetch it from Springfield Gardens and take to postbox-courier.
Of course, you had better have a PBC account first and let them know what is happening...
 
Ordered two parcels one through ags one direct from amazon. Both seem stuck at customs for more a week. Both are Aramex. First time but seems its the norm reading the last few posts.

Ags. Just says under processing at operations facility. May 2.
 
Kwerty said:
I tried to ship something that's on the "unshippable" list. Whoops. Now it's sitting in New York. Wonder if they can (at a price) forward it along for me to someone that will ship it.
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Same thing happened to me ... Guess I need to find alternative ways of getting my fix
 
Hi all, I've used AGS before with Ebay purchases and have not been charged tax, but have just used it with Amazon now and note that they have included tax on my purchase. Is this right?
 
If you ordered from Amazon through Aramex Global Shopper New York you are liable for the NY tax.
Amazon direct to your door will charge duty only (no tax), which will finally be credited to you if there is no South African duty on whatever you have purchased.
 
DeeinSouthAfrica said:
If you ordered from Amazon through Aramex Global Shopper New York you are liable for the NY tax.
Amazon direct to your door will charge duty only (no tax), which will finally be credited to you if there is no South African duty on whatever you have purchased.
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Yes, I've purchased from Amazon direct to the door before and haven't been charged tax and that's why I was puzzled when I saw the tax charged on my recent purchase.

I've searched and I found a post on Amazon's FAQ about claiming back taxes on exports from US...does anyone know if it applies in my case and has anyone tried doing it yet?

https://www.amazon.com/gp/help/customer/display.html?nodeId=201955270
 
Gona_G said:
Yes, I've purchased from Amazon direct to the door before and haven't been charged tax and that's why I was puzzled when I saw the tax charged on my recent purchase.

I've searched and I found a post on Amazon's FAQ about claiming back taxes on exports from US...does anyone know if it applies in my case and has anyone tried doing it yet?

https://www.amazon.com/gp/help/customer/display.html?nodeId=201955270
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Yes, both Amazon USA and Amazon UK tax-claim-back email addresses are mentioned in this thread. Do a search for Amazon. You should find the info.
 
AGS FLEX a new annual subscription model for Aramex Global Shopper in South Africa for ZAR 1500 beside the ZAR 150 LIFETIME membership. With this new model members can save up to 90% on shipping rates, as rates are calculated for every 100 grams instead of 500 grams. It comes with the below benefits
Membership details:

100 grams Weight Break NEW! (pay only per 100 grams)
FREE AGS Protect
Smart Saver
30% OFF- Return Service
20% OFF Heavy Weights (over 3 KG)

Welcome to the new FLEX membership program, the new flexible way to shop and ship from any of your favorite cities! FLEX comes with all sorts of amazing benefits and value, you can check them all out in the table below. Activate AGS FLEX today for only ZAR 1500- per year and enjoy a new world of unbeatable online shopping benefits:

Membership plans S&S Basic S&S FLEX
100 grams Weight Break NEW! (pay only per 100 grams)
AGS Protect FREE*
Smart Saver
Return Service SPECIAL RATE 30% OFF
Actual Weight (never get charged volumetric)
Special Rate on Heavy Weights (over 3 KG) 20% OFF
World class customer service

*Applicable on service charges only and not on shipping charges


For more information, please contact your local AGS office.
 
FLEX Shipping Rates
Our shipping fees are based on the actual weight of your shipments rather than the dimensions. FLEX shipping rates are calculated for every 100 grams instead of the usual 500 grams (half kg.).

- Zone 1: Australia, Canada, China, France, Germany, Hong Kong, Indonesia, Italy, Japan, Malaysia, Singapore, South Africa, South Korea, Spain, Thailand, UK, and USA.

- Zone 2: Egypt, Georgia, India, Jordan, Lebanon, Turkey, and UAE.

Important Note:
- Please note that the published rates below of shipments over 3 kg are already 20% off.
- Any current discounts on AGS Basic membership or shipping will not be applicable on FLEX rates.

ZONE 1
First 100 grams R110
Each additional 100 grams R17.50
Above 3 kg per 500 grams R70

ZONE 2
First 100 grams R108
Each additional 100 grams R15.00
Above 3 kg per 500 grams R60
 
My parcel hit the Us depot on Friday and today I received it. All in all it took 1 week from ordering on ebay to receiving it here in South Africa.

Fastest ever service I've had with Aramex.
 
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