Aramex global shopper

ok this is going to be an issue for me....i am not home this week but i can go, just to get my package.

Johannesburg, South Africa02/16/2021 15:15Cleared from Customs

can i expect it tomorrow?or even today?
JHB to CPT 2 days. So 18th be in cpt
 
[email protected]

That is the address of the CEO of Aramex

Drop him a mail regarding the poor service in SA , specifically regarding incoming package clearance.
LOL that is pointless. They are losing packages for Amazon.com. A very significant customer of theirs that takes this very seriously. And even with all that, nothing is happening. My guess is, 0 f@cks given
 
Can anyone tell me what this last update means? It seems I have to go collect my parcel or it will be returned?

I have attached the required invoices. I haven't received any calls or requests for additional info

Capturefdsfdfs.PNG
 
Did anyone try to go to Linbro park and collect?
they said they dont allow it due to covid but i thought maybe i'll try anyways because i'll be in the area tomorrow.
 
Can anyone tell me what this last update means? It seems I have to go collect my parcel or it will be returned?

I have attached the required invoices. I haven't received any calls or requests for additional info

View attachment 1022400

There's some stuff up at Aramex, that's why you getting that update

"You may please ignore -"Awaiting Customer Collection-Will Be Returned In 2 Days - assigned to clerk for framing, its an invalid category selection done by customs team yesterday. They wanted to update awaiting customs charges as they are working on it"
 
There's some stuff up at Aramex, that's why you getting that update

"You may please ignore -"Awaiting Customer Collection-Will Be Returned In 2 Days - assigned to clerk for framing, its an invalid category selection done by customs team yesterday. They wanted to update awaiting customs charges as they are working on it"
Thank you kindly - it seems to have rectified itself
 
Would have arrived Friday if not for the public holiday last Monday. Expecting it tomorrow

bd112b1b894e164882441e20d08102e2.jpg


0865cc5963f64939928b9416bda885e7.jpg
 
Did anyone try to go to Linbro park and collect?
they said they dont allow it due to covid but i thought maybe i'll try anyways because i'll be in the area tomorrow.

You'll wait in the sun outside. Do it if you have a free afternoon
 
My package took 3-4 days to get from China to SA, which is impressive, but stuck nearly two weeks with Aramex in SA. Anyone else experiencing this backlog with Aramex SA? I have contacted them thrice and each time it's 'the clearance department will contact you shortly'...been nearly 2 weeks now.

1614075024551.png
 
My package took 3-4 days to get from China to SA, which is impressive, but stuck nearly two weeks with Aramex in SA. Anyone else experiencing this backlog with Aramex SA? I have contacted them thrice and each time it's 'the clearance department will contact you shortly'...been nearly 2 weeks now.

View attachment 1025330

Welcome to the club
 
Well the package that USPS delivered on the 21st of January has been recorded at the AGS New York origin today... :unsure:

Still no idea how it happened as AGS was adamant on signed proof of delivery to locate the item which I did not have.

Only guess at this point is that the seller followed up with USPS and they found the package at the local post office and proceeded to deliver it correctly or AGS NY did actually receive the item on 21st of Jan and the item was lying underneath a pile of their lies.

edit: seller confirms they didn't do anything from their side. AGS doesn't know what happened they figure it could be the seller omitted my AccountID on the shipping label. Time will tell.
 
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Package delivered today. Arrived in the country on the 12 Feb
 
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