GlassMirror
Expert Member
@Cell_C PM sent!
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Question of the Day: Have you ever been to an airshow?
Avoid Cell C Fixed LTE product
- Thread starter Pixual
- Start date
racer
Senior Member
Does anything ever get resolved when replying to these ?
This is what I'm getting from a "Broadband LTE" service, ever since I received it a month ago...
Ping: 35ms
Download: 0.62Mbps
Upload: 4.52Mbps
Yep same here, it's worse than DSL.... BTW is your deal directly with Cell c or with the likes of Afrihost
Christiaan21
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Did you change the APN settings by any chance? Also check the antenna settings. I suggest you set them on auto but a few quick tests should tell you the best settings
Correct but the speeds are awful
racer
Senior Member
I got it through Afrihost.. after a lot of to-and-fro with them, they've suggested I deal directly with Cell C as its an area problem :/
racer
Senior Member
yup tried all of the above.. every known APN and all the different antenna settings.
Those fools don't know what to do. They are selling absolute kak and yet they provide no help whatsoever
8ta Network Optimist
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Hi rather than starting a new thread I thought I would post here in question format: We suffered the same poor speeds for a few weeks and I set the B315 router to 3G only and things were ok for 2 weeks. I then turned it back to 3G/4G and speed seem to have been corrected.
1) If you are on LTE-A can you revert back to 3G only on your router same as LTE/3G?
2) Is the Cell C LTE-A being delivered in a different frequency? (Currently on B315 router with external antenna, would I need a new Antenna?)
3) Legally how does Cell C get away with selling a product that they can't deliver on, surely there are consumer laws?
4) Where is the Cell C rep that is usually active on here?
1) If you are on LTE-A can you revert back to 3G only on your router same as LTE/3G?
2) Is the Cell C LTE-A being delivered in a different frequency? (Currently on B315 router with external antenna, would I need a new Antenna?)
3) Legally how does Cell C get away with selling a product that they can't deliver on, surely there are consumer laws?
4) Where is the Cell C rep that is usually active on here?
Anything to be done about this? Its not worth R500 a month in my opinion. All the correct CellC settings have been loaded into the Huawei B618 router
CellC technical say there is nothing they can do, but I must still pay regardless
I am in Plumstead in Cape Town. The transmitter is 600m away and there is an external LTE antenna
CellC technical say there is nothing they can do, but I must still pay regardless
I am in Plumstead in Cape Town. The transmitter is 600m away and there is an external LTE antenna
GlassMirror
Expert Member
The same issues here in Oakglen, Bellville. I posted this in the other thread: Cell C's Networks Support Team has contacted me and confirmed that they have tested the base station I connect to (500m from my house) and confirmed that there is no issues with it and the backhaul as well. This makes no sense as I should be getting awesome speeds but yeah I don't know what the issue is. They said they'll continue to test but it's basically up to me now to sort out.
8ta Network Optimist
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H
i Chrisc has it worked fine before? Disconnect the external antenna and do a speedtest. If it is fast then connect the external antenna and test again. If it is slow then your antenna could be misaligned and could be picking up a tower much further. Worth a try?
8ta Network Optimist
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GlassMirror
Expert Member
How I wish I could get these speeds
I live too far from the telkom exchange to get better speed than 2mb. But basically unusable when one tries to stream, or even download. So I went and bought a cellc sim, loaded with a gig I was now checking signal across the house to find the best spot, with hopefully trying to get less than -100db. I get speeds up to 90. Which made me cry of total joy.
Now, I have spoken to afrihost and they basically say they cap your speed at 50mbps, the reason I asked was that the B618 can handle what, 600mbps? I know I won't get that anywhere. The aim was just to know if I receive the 80-90 (if I stay lucky) mbps speed, that the router of Afrihost will let me experience that, and not get stuck at 50mbps, also as I hear, afrihost is terrible with speed.. so it wont even get that. Which told me ok then lets go to cellc directly, I also asked the same questions for their advertised routers. They also, can't give me any answers directly.
so basically it doesn't matter where I sign up, all of them will have speed problems, but hopefully better than my 2mbps telkom. a very big pyn in die gat.
Now, I have spoken to afrihost and they basically say they cap your speed at 50mbps, the reason I asked was that the B618 can handle what, 600mbps? I know I won't get that anywhere. The aim was just to know if I receive the 80-90 (if I stay lucky) mbps speed, that the router of Afrihost will let me experience that, and not get stuck at 50mbps, also as I hear, afrihost is terrible with speed.. so it wont even get that. Which told me ok then lets go to cellc directly, I also asked the same questions for their advertised routers. They also, can't give me any answers directly.
so basically it doesn't matter where I sign up, all of them will have speed problems, but hopefully better than my 2mbps telkom. a very big pyn in die gat.
GlassMirror
Expert Member
I've had a no service issue too last night and every night since the sim got delivered speeds have been under 2mbps. They are the most horrible service provider yet.