Blackberry 8520 on Contract

[whipper]

I just got the BB through Vodacom at the end of September.
They advertised unlimited emails and browsing.
But I am being charged for data services.

The call centre says that I should not access the internet via Vodafone live because I will then be charged.

This was no where in there advertisements of the phone.

I have written a complaint on hellpeter and have advised Vodacom that I will ne lodging a complaint with the Advertising Standards Authority Of South Africa for incorrect advertsing and misleading the public.

did you check to see if your browser is set to internet and not Vodafone?
I,m sure its just a matter of setting your browser correctlty...also make sure you use the right APN.

 

[Grim Reaper]

remember guys, blackberry has there own server, so the subs you pay per month for the blackberry service, that allows you free on-net browsing, is only if connecting via the blackberry server, if you change the APN's over the the network carrier, you'll be billed normal data rates

 

[Johan_OSX]

Any improvement?

Has there been any improvement with Vodacom's BIS service?