Can't get through to CrystalWeb

S

schurtek

Senior Member
Joined
Apr 6, 2007
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Location
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Does anybody know of a number to call that Crystal Web actually answer?

I called 021 300 5322 and selected 2 for business. But nobody answers. I have been on hold for 11 minutes now. And was on hold for 15 minutes earlier when I gave up.
 
Can't find live chat on their website...

Was thinking about signing up with them, but I have browsed this forum and found a lot of posts of people complaining that they can't get hold of them so I think they are obviously not an option.
 
schurtek said:
Can't find live chat on their website...

Was thinking about signing up with them, but I have browsed this forum and found a lot of posts of people complaining that they can't get hold of them so I think they are obviously not an option.
Click to expand...

Why do so many people make themselves look so dumb. There are way more CW customers, very happy ones, here than there are naysayers but reading is hard yo.
 
Mephisto_Helix said:
Why do so many people make themselves look so dumb. There are way more CW customers, very happy ones, here than there are naysayers but reading is hard yo.
Click to expand...

Then why do they not answer the phones... I have tried now several times and all times I have failed to get through? I am potentially a new client but I am not able to sign up...
 
"Live Chat & Extra Info".
Bottom right.
What browser you using?

Clipboard01.jpg
 
schurtek said:
Scroll to the bottom, in the right there is a little square with a up arrow ^ but when I click it I get taken to the top of that page.
Click to expand...

Sigh....

Wait a second for the blue bar to load, it will say "live chat and extra info" and at least for me automatically pops up the live chat window.
 
While we're looking at their page that navbar creeping under the logo needs fixing...

Untitled.png
 
schurtek said:
Does anybody know of a number to call that Crystal Web actually answer?

I called 021 300 5322 and selected 2 for business. But nobody answers. I have been on hold for 11 minutes now. And was on hold for 15 minutes earlier when I gave up.
Click to expand...

Try their live chat. Almost always a response there
 
tried again, and got through in seconds, then they disconnected the call... now I am on hold again...
 
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