Cell C contract migration.

Joined
Apr 8, 2014
Messages
16
#1
Hello,

Don't know how to start this, but I'm going to dive straight into my issue. I currently have a data contract with Cell C( 40gb for R302, it was R299 but due to VAT increase) where I have a LTE sim and they gave me a ZTE router and it's a 24 month contract, where I still have 13 months remaining ( took it out last September), I want to migrate to a new plan with Cell C they currently have 100gb for R469 LTE-A data. My question is do I have to pay a contract cancellation fee for the old contract?

Thanks in advance
 

Sumen

Expert Member
Joined
Mar 30, 2016
Messages
4,642
#2
Hello,

Don't know how to start this, but I'm going to dive straight into my issue. I currently have a data contract with Cell C( 40gb for R302, it was R299 but due to VAT increase) where I have a LTE sim and they gave me a ZTE router and it's a 24 month contract, where I still have 13 months remaining ( took it out last September), I want to migrate to a new plan with Cell C they currently have 100gb for R469 LTE-A data. My question is do I have to pay a contract cancellation fee for the old contract?

Thanks in advance
Remember it's fixed LTE, so double check coverage.

You can also get these fixed LTE deals from ISPs like MWEB and a few others, they cost slightly more because they are month-to-month.
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,245
#3
Hello,

Don't know how to start this, but I'm going to dive straight into my issue. I currently have a data contract with Cell C( 40gb for R302, it was R299 but due to VAT increase) where I have a LTE sim and they gave me a ZTE router and it's a 24 month contract, where I still have 13 months remaining ( took it out last September), I want to migrate to a new plan with Cell C they currently have 100gb for R469 LTE-A data. My question is do I have to pay a contract cancellation fee for the old contract?

Thanks in advance

Hi Infrared

Thank you for contacting Cell C.

It is possible to migrate your package during the course of the contract. However, you cannot migrate to a package that is on promotion. Promotional packages are available for new lines and upgrades only.

^NZ
 
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