Cell C Excessive 3G data usage on iPhone July & August

Double1

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I have consumed my 800MB of data within the first 10 days in July & August - this is very abnormal for me, and thought it was my issue until I saw this article on tech central

iPhone users face bill shock after updates
Some iPhone users in South Africa are complaining of location service updates that use huge amounts of data over their mobile connections


Vodacom has picked up - has anyone experienced this or know if CellC are aware of the issue?

I have just logged this with them - Cell C Customer Care Case Number : 4081201413.

Will keep updated of their response.
 
Thanks "Double1" Please DM the affected number. We will investigate the data usage, or if there are any irregular charges on the Apple IP addresses. *DM*
 
still no response after 6 days of opening a support ticket - you guys really need to make sure you manage user expectations when it comes to major errors like this, even after promises to return my calls there have been zero follow ups!!
 
STILL NO RESPONSE!!! getting close to 3 weeks

Cell C Customer Care Case Number : 4081201413 :mad::mad::mad:

There goes my business account + 50 staff of mine who are all contracted. OUCH.
 
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