Cell C - Giga Package Throttling

delwynv

Member
Joined
Aug 25, 2010
Messages
28
Having issues with the Cell C Giga packages - and am noticing some severe throttling from cell c

been trying to upload some files (1.3gb) to a client, with my phone thethered to the laptop

speed test on LTE is reporting goods speeds (see below), but the later is true

1.3gb is showing an upload of 49 hours and is going at a snails pace!

really not sure what to do -- its not the first time i am experiencing this both on upload and download.
they both start fast and drop speed, it has been reported before by other users. hence not an isolated case.

Cell C is being very Disingenuous here, why lie to customers. They are throttling the usage of giga packages.
As a customer i have Payed for the service, once they have your money they can do what ever they want.

Next move is for Cell C rep to come and smooth out things pretending like this doesn't occur.



PING
17
ms
DOWNLOAD
31.30
Mbps
UPLOAD
10.94
Mbps
SHARE
Result ID 6864939032
Cell C
105.5.42.17
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Corelli

Expert Member
Joined
Jun 20, 2008
Messages
1,055
Go Telkom

If you don't mind the hours, the Telkom 500gb midnite lte for R50 works better.

With CellC I got fast speeds than terrible speed all of a sudden.
 

ginggs

༼ つ ◕_◕ ༽つ
Super Moderator
Joined
Jun 26, 2006
Messages
11,634
Having issues with the Cell C Giga packages - and am noticing some severe throttling from cell c

been trying to upload some files (1.3gb) to a client, with my phone thethered to the laptop

speed test on LTE is reporting goods speeds (see below), but the later is true

1.3gb is showing an upload of 49 hours and is going at a snails pace!

really not sure what to do -- its not the first time i am experiencing this both on upload and download.
they both start fast and drop speed, it has been reported before by other users. hence not an isolated case.
How do you conclude this is throttling?
Cell C is being very Disingenuous here, why lie to customers. They are throttling the usage of giga packages.
As a customer i have Payed for the service, once they have your money they can do what ever they want.
Giga packages are a capped product. Why would Cell-C throttle them?
It is in their interest to deliver as fast as possible so you blow your cap and buy another.
 

cr@zydude

Executive Member
Joined
Jul 20, 2008
Messages
7,282
I get unusable speeds often on my Giga package in Cape Town. Cell C weren't interested and told me that I'm getting throughput and should accept that. My speed has been 10kbps (not a typo) for days on end. I've tested the sim in my Huawei B315 router, B367 modem and phones and speeds suck. My Telkom internet works just fine, so it is a Cell C issue.

Their customer support is useless and I'm glad that I won't be dealing with them after January 2018.
 
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