Cell-C / IS "fixed" LTE

I am still not connected. No joy from Axxess or the cell c rep. I have requested a refund and was told they would email a cancellation form. Nothing received.
 
My Cellc was dead last night. On my cellphone it did not work at all. On my PI on which its connected via LAN it was working, but could basically do nothing. Had to switch back to RAIN as i still have a month left with them.
Hope it works tonight :(
 
Last edited:
I'm getting heavy packet loss and DNS issues every evening from about 6pm to 7pm, usually a reboot of the router fixes it, but last night was particularly bad as it lasted for a few hours.

My signal strength remains constant throughout so it looks to be a backend issue from the tower. The transfer speeds when it does finally resolve a DNS (after repeated attempts) are also constant with my normal speeds. I fall well inside the coverage area on both the Axxess and Cell C websites coverage map.

I've removed all devices from the router and tried one device at a time to try to eliminate the issue. Also tried changing the DNS to google's DNS and OpenDNS.

Using the Huawei B618s with the lte.broadband.is APN, wifi is also disabled.

Anyone else having a similar issue? Any suggestions to try to resolve?
 
Hi linkinpark

Please PM us your Cell C number, full physical address as well as an alternative contact number.

We will refer this matter to our Network team.

^NT
 
linkinpark said:
I'm getting heavy packet loss and DNS issues every evening from about 6pm to 7pm, usually a reboot of the router fixes it, but last night was particularly bad as it lasted for a few hours.

My signal strength remains constant throughout so it looks to be a backend issue from the tower. The transfer speeds when it does finally resolve a DNS (after repeated attempts) are also constant with my normal speeds. I fall well inside the coverage area on both the Axxess and Cell C websites coverage map.

I've removed all devices from the router and tried one device at a time to try to eliminate the issue. Also tried changing the DNS to google's DNS and OpenDNS.

Using the Huawei B618s with the lte.broadband.is APN, wifi is also disabled.

Anyone else having a similar issue? Any suggestions to try to resolve?
Click to expand...
Not sure if my problem is the same, but overall I'm just having a horrible experience. Like tonight the internet is practically useless, and so is Axxess support. I'm on the verge of visiting Cell C tomorrow and taking their 200GB LTE offer instead. I have full reception, on both Axxess and Cell C's maps, plus my cellphone reaches 100 Mbps on the Cell C network, but this Fixed LTE is horrible.

I thought telkom went down a lot, until I got this deal... Biggest mistake ever
 
And like clockwork (a somewhat broken clock though), internet has gone to crap, started about fifteen minutes ago.
This is similar to last night, almost everything is timing out. Mybroadband is blazing fast though, lol.
 
Last edited:
linkinpark said:
And like clockwork (a somewhat broken clock though), internet has gone to crap, started about fifteen minutes ago.
This is similar to last night, everything is timing out.
Click to expand...


Mine is doing the exact same thing. Connectivity goes terrible from after 6pm. Started yesterday. The entire connection seems to drop and go on.

Only signed up since Wednesday.

Are you in the centurion Area?
 
Achoes said:
Mine is doing the exact same thing. Connectivity goes terrible from after 6pm. Started yesterday. The entire connection seems to drop and go on.

Only signed up since Wednesday.

Are you in the centurion Area?
Click to expand...

Nope, Durban.
The time outs now seem random, I visit a site, it times out, I reload after a minute, it works perfectly, visit the same site 5 minutes later, times out again.

I doubt its a load issue with people coming home from work and using the internet as it also happened on the weekend.
 
linkinpark said:
Nope, Durban.
The time outs now seem random, I visit a site, it times out, I reload after a minute, it works perfectly, visit the same site 5 minutes later, times out again.
Click to expand...

Same here, cannot do any speed tests with both Speed Test apps, they time out.

Whats weird is that the connection is great through the entire day but from 6pm it gets really bad (unusable).

I really hope Cell C resolves this. Otherwise I will have to cancel as I did with Rain.
 
Achoes said:
Same here, cannot do any speed tests with both Speed Test apps, they time out.

Whats weird is that the connection is great through the entire day but from 6pm it gets really bad (unusable).

I really hope Cell C resolves this. Otherwise I will have to cancel as I did with Rain.
Click to expand...

Speedtest.net shows some weird locations when i try a speed test during these timing out periods. It shows my nearest server as joburg, whereas when the internet is working fine, it correctly shows me my nearest servers. And when I click GO on the speedtest it pauses on connecting for a few seconds then returns back to the main page.
 
Achoes said:
Same here, cannot do any speed tests with both Speed Test apps, they time out.

Whats weird is that the connection is great through the entire day but from 6pm it gets really bad (unusable).

I really hope Cell C resolves this. Otherwise I will have to cancel as I did with Rain.
Click to expand...
Yup, same issue. Internet is useless between 19:00 and 22:00. Connection just timesout.

Cant even do a speedtest.
 
Cell_C said:
Hi linkinpark

Please PM us your Cell C number, full physical address as well as an alternative contact number.

We will refer this matter to our Network team.

^NT
Click to expand...

PM Sent, however i have no idea how to get my Cell C number, where can I check that?
 
I have the same issue as you guys. The connection just dying randomly, speeds test sites aren't working and showing some weird locations.
 
NoLogic001 said:
Yup, same issue. Internet is useless between 19:00 and 22:00. Connection just timesout.

Cant even do a speedtest.
Click to expand...

Seems to be continuing longer today, 9pm now and it's still timing out. Restarting router not helping.

Oh well, back to my old snails pace ADSL
 
linkinpark said:
Speedtest.net shows some weird locations when i try a speed test during these timing out periods. It shows my nearest server as joburg, whereas when the internet is working fine, it correctly shows me my nearest servers. And when I click GO on the speedtest it pauses on connecting for a few seconds then returns back to the main page.
Click to expand...

Yep, same with me. I get Bloemfontein and some other random unheard of areas. Something is really leading me to think that they are shifting bandwith priority during "Prime Time" to cater for their Cell C Black streaming service users.

The MYBB speedtest app just shows 0 ping 0 Dl 0UL too!
 
Dwayno said:
I have nothing to fall back on, I cancelled my ADSL. :(
Click to expand...

In The same boat bud, the cable theft in my area has forced me to cancel as I would go on weeks without internet until its repaired. Worked like a bomb when it was up though. Openserve have been working on our Fibre infrastructure for the past 3 years with no eta as well..
 
Dwayno said:
I have nothing to fall back on, I cancelled my ADSL. :(
Click to expand...
I also cancelled my Telkom LTE for this rubbish There are other LTE options directly from Cell C, they are a bit more expensive but they dont make use of the lte.broadband.is APN so I assume their routing would be better. I believe the issue is with that APN.
 
PixelZA said:
I also cancelled my Telkom LTE for this rubbish There are other LTE options directly from Cell C, they are a bit more expensive but they dont make use of the lte.broadband.is APN so I assume their routing would be better. I believe the issue is with that APN.
Click to expand...
I have connected to the default "Internet" APN and the before mentioned "blank" APN.

Same issue.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X