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GangStarr said:who is papi?
He runs and jumps when Papi have problems with his ADSL line...halicon said:welcome GangStarr... never take anything anyone says here personally...
What do you do at Telkom?
Debbie2 said:I've never had a problem with Telkom's call centre staff. I have always found them to be perfectly polite, helpful and competant.
Management and supervisors, on the other hand, have persistently lied to me and treated me very badly, once even having me physically removed from a Telkom 'customer care' shop.
Interesting that management in Telkom likes to blame their call-centre staff for a lot of Telkom's problems. It's all part of a strategy for management to hide behind their poor low-level employees. It's really disgusting IMO.