Cool Ideas Fibre ISP - Feedback

[ChadKay]

Hi,
Currently only getting 8Mbps on a 100/10 line. Is there something going on at the moment?
Vumatel trenched - Linksfield, JHB.

 

[XennoX]

Hi - it seems like there is something going on with the network again. I am getting pretty bad packet loss, and atrocious pings to Europe, anywhere between 300 ms to 2000 ms.

 

[Yster21]

International pings sitting at over 1k. On the BfA launch. Feelsbadman.

Vuma Aerial Little Falls.

 

[Senshi]

Something is up again with international speeds :

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| pfSense.localdomain - 0 | 2705 | 2705 | 0 | 0 | 0 | 0 |

| u35-cust.coolideas.co.za - 1 | 2701 | 2700 | 1 | 1 | 7 | 2 |

| uxt-cust.coolideas.co.za - 0 | 2705 | 2705 | 1 | 2 | 32 | 2 |

| cx-backbone.coolideas.co.za - 1 | 2701 | 2700 | 1 | 1 | 7 | 2 |

| c36-backbone.coolideas.co.za - 1 | 2662 | 2651 | 1 | 2 | 53 | 2 |

| uly-cust.coolideas.co.za - 1 | 2678 | 2671 | 1 | 2 | 179 | 2 |

| uzi-cust.coolideas.co.za - 3 | 2472 | 2413 | 163 | 169 | 316 | 164 |

| 195.66.226.234 - 6 | 2216 | 2093 | 164 | 180 | 331 | 207 |

| ae1-br01-eqld5.as57976.net - 7 | 2137 | 1997 | 170 | 204 | 2663 | 231 |

| et-0-0-2-br02-eqam1.as57976.net - 6 | 2173 | 2045 | 170 | 218 | 4203 | 224 |

| et-0-0-67-pe01-eqam1.as57976.net - 6 | 2255 | 2142 | 169 | 186 | 369 | 222 |

| 137.221.66.41 - 8 | 2075 | 1918 | 170 | 191 | 382 | 251 |

| 10.105.1.102 - 8 | 2097 | 1945 | 170 | 191 | 440 | 262 |

| 185.60.112.108 - 8 | 2092 | 1938 | 170 | 190 | 343 | 255 |

|________________________________________________|______|______|______|______|______|______|


Getting on average 8% packet loss (sometimes more) to EU with massive ping spikes. Playing pubg/Overwatch is near impossible.

Vumatel Aerial Little Falls

 

[ajan]

MTR to back up the people above: https://i.imgur.com/nK6ivFt.png

 

[remoten]

Yep I can only echo the previous posters on MFN 250-300 ping - cant even do a speedtest to London.

 

[rash1233]

Likewise here with Octotel in cpt. Twitch streams infinitely buffering and 200+ ping to EU.

 

[Phinix]

Same as above but with Openserve.

 

[Senshi]

Definitely something weird up with the network, I'm getting erratic ping to Quad 9's dns servers as well.

Usually it sits around 2ms with a TTL of 58, now I'm seeing spikes well into the 600ms region and quite often too.

 

[zll]

My pings have returned to normal.

 

[Senshi]

It's looking better but I am still getting -some- weird packet loss and ping spikes.

 

[cytracon]

http://www.speedtest.net/result/7551698650.png

Speed issues here as well ....

 

[SeaSickMama]

`yeah i can agree the EU paris Orange test it bad at the moment, my mate who is Vuma 200MB gets 10mbps down and i also get 10Mbps down only on MFN Carlswald 100mbit line

 

[jannier]

Must be a JHB area issue.

Mostly fine here in Cape Town, details in signature.




|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.88.1 - 0 | 11 | 11 | 0 | 0 | 0 | 0 |
| 155.93.243.1 - 0 | 11 | 11 | 1 | 1 | 1 | 1 |
| 154.0.1.125 - 0 | 11 | 11 | 1 | 1 | 1 | 1 |
| 154.0.1.13 - 0 | 11 | 11 | 1 | 1 | 1 | 1 |
| 154.0.4.158 - 0 | 11 | 11 | 141 | 141 | 141 | 141 |
| 195.66.226.234 - 0 | 11 | 11 | 142 | 143 | 153 | 142 |
| ae1-br01-eqld5.as57976.net - 0 | 11 | 11 | 148 | 148 | 151 | 148 |
| et-0-0-2-br02-eqam1.as57976.net - 0 | 11 | 11 | 148 | 150 | 175 | 148 |
| et-0-0-67-pe01-eqam1.as57976.net - 0 | 11 | 11 | 148 | 148 | 148 | 148 |
| 137.221.66.43 - 0 | 11 | 11 | 148 | 148 | 148 | 148 |
| 10.105.1.114 - 0 | 11 | 11 | 148 | 148 | 148 | 148 |
| 185.60.112.108 - 0 | 11 | 11 | 148 | 148 | 148 | 148 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[TranQ]

My connection is 100%, Paulshof JHB.

 

[Zodiak]

Pings are spiking in online games again just like last night, 700ms to EU - ridiculous

 

[image132]

I'm also having international issues. Octotel, Cape Town. 100/25. Used to get anywhere from 50-70 down to london servers.

International:

http://www.speedtest.net/result/7551740695.png

http://www.speedtest.net/result/7551955264.png

Local is rock solid though:

http://www.speedtest.net/result/7551949314.png

 

[Zodiak]

500ms ping in World of Warcraft, 700ms ping in Elder Scrolls Online, what on earth is going on Cool Ideas? What are we paying for? My 4MB ADSL connection was more stable on ping than this....

 

[ryanrich]

No issues on Frogfoot in CPT, full speed.

 

[dasco144]

Rather strange? Maybe something up with Netflix at the time, have you tried again since with the same file?

Sorry, I'll only be able to test in the evenings until the weekend. I did check a few other things last night as well. Speedtests with fast.com seem fine. TV had 70mbps and the PS4 pro was at 150mbps. I also checked the TV that wasn't having an issue and I realised that it actually is using a Netflix specific DNS. So that one was probably connecting to US Netflix. Watching right now as it still seeks to be happening with Breaking Bad. Any idea where to start with this? The quality drop really stands out on a 4k TV.