Cool Ideas Fibre ISP - Feedback

Mr Scratch · Apr 18, 2019

sand_man said:

Thanks! But this was directed towards CISP customers using CISP's 1000/100 Vuma offering... still appreciate the test though!

zll · Apr 18, 2019

PBCool said:
Awaiting feedback from our AM as to when availability of the DC.

Can't wait. 116 ms on SACS

https://mybroadband.co.za/news/broadband/303574-from-brazil-to-south-africa-and-back-in-98ms.html

leppie · Apr 18, 2019

image132 said:
I'm not sure if you saw this

https://mybroadband.co.za/forum/threads/cool-ideas-fibre-isp-feedback.793061/post-23301210

So far it seems to have made a massive difference. Twitch is flawless even now, solid straight line on throughput. Twitter loads lightning fast too.

Still averaging above 20mbit

Only 2 buffers in 90 minutes.

image132 · Apr 18, 2019

leppie said:
Still averaging above 20mbit Only 2 buffers in 90 minutes.

Finally I can use my internet for twitch!!

DeatheCore · Apr 18, 2019

image132 said:
I'm not sure if you saw this

https://mybroadband.co.za/forum/threads/cool-ideas-fibre-isp-feedback.793061/post-23301210

So far it seems to have made a massive difference. Twitch is flawless even now, solid straight line on throughput. Twitter loads lightning fast too.

I did see that, and everything seems quite snappy this evening so no complaints here!

alwaysthankful · Apr 18, 2019

image132 said:
Finally I can use my internet for twitch!!

Yayy!!
On my cellphone. Either fixed now or because there is no one in my street this weekend. Hope it lasts, so far no buffering tonight.

DuckieZA · Apr 18, 2019

Something just died? PPPoE server?

SADV Rivonia

DuckieZA · Apr 18, 2019

DuckieZA said:
Something just died? PPPoE server?

SADV Rivonia

And it's back now ...

PBCool · Apr 19, 2019

Waylander said:
Can someone in the JHB region on 1Gbit please do a speedtest to a few servers outside their region ei to CPT and DBN

I can do this for you tomorrow, we currently have a 20Gbps ring nationally. As you can imagine CPT JHB is the busiest portion.

PBCool · Apr 19, 2019

PBCool said:
I can do this for you tomorrow, we currently have a 20Gbps ring nationally. As you can imagine CPT JHB is the busiest portion.

Actually today I suppose

Seeyou · Apr 19, 2019

image132 said:
Finally I can use my internet for twitch!!

Twitch running flawlessly at Source quality at the moment. I'd be thrilled but this has happened before, coincidentally also during the last long weekend we had. If you recall, it went back to "normal" after it, so I'm not breaking out the champagne just yet.

image132 · Apr 19, 2019

Seeyou said:
Twitch running flawlessly at Source quality at the moment. I'd be thrilled but this has happened before, coincidentally also during the last long weekend we had. If you recall, it went back to "normal" after it, so I'm not breaking out the champagne just yet.

I hear you. I still have issue with bursting packet loss though.

iperf3.exe -R -u -b 20M -p 17001 -c iperf.cisp.co.za
Connecting to host iperf.cisp.co.za, port 17001
Reverse mode, remote host iperf.cisp.co.za is sending
[ 4] local 192.168.1.247 port 50072 connected to 172.104.157.197 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.48 MBytes 20.8 Mbits/sec 0.133 ms 0/317 (0%)
[ 4] 1.00-2.00 sec 2.39 MBytes 20.1 Mbits/sec 0.135 ms 0/306 (0%)
[ 4] 2.00-3.00 sec 2.38 MBytes 20.0 Mbits/sec 0.262 ms 0/305 (0%)
[ 4] 3.00-4.00 sec 2.38 MBytes 20.0 Mbits/sec 0.313 ms 0/305 (0%)
iperf3: OUT OF ORDER - incoming packet = 1527 and received packet = 1538 AND SP = 4
[ 4] 4.00-5.00 sec 2.31 MBytes 19.3 Mbits/sec 2.725 ms 10/305 (3.3%)
iperf3: OUT OF ORDER - incoming packet = 1528 and received packet = 1538 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1529 and received packet = 1538 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1530 and received packet = 1538 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1531 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1532 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1533 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1534 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1535 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1536 and received packet = 1539 AND SP = 4
[ 4] 5.00-6.00 sec 2.45 MBytes 20.7 Mbits/sec 0.115 ms 0/305 (0%)
[ 4] 6.00-7.00 sec 2.39 MBytes 20.0 Mbits/sec 0.124 ms 0/306 (0%)
[ 4] 7.00-8.00 sec 2.38 MBytes 20.0 Mbits/sec 0.102 ms 0/305 (0%)
iperf3: OUT OF ORDER - incoming packet = 2525 and received packet = 2529 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2526 and received packet = 2529 AND SP = 4
[ 4] 8.00-9.00 sec 2.38 MBytes 19.9 Mbits/sec 0.107 ms 3/305 (0.98%)
[ 4] 9.00-10.00 sec 2.38 MBytes 20.0 Mbits/sec 0.120 ms 0/305 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 24.3 MBytes 20.4 Mbits/sec 0.102 ms 13/3111 (0.42%)
[ 4] Sent 3111 datagrams
[SUM] 0.0-10.0 sec 12 datagrams received out-of-order

iperf Done.

See how its no packet loss, no packet loss, packets out of order 3.3% packet loss a whole bunch of packet out of order then back to no packet loss. Then packets out of order and packet loss again.

@PBCool

for the direct connect. Has JHB always had one too?

PBCool · Apr 19, 2019

image132 said:
I hear you. I still have issue with bursting packet loss though.

iperf3.exe -R -u -b 20M -p 17001 -c iperf.cisp.co.za
Connecting to host iperf.cisp.co.za, port 17001
Reverse mode, remote host iperf.cisp.co.za is sending
[ 4] local 192.168.1.247 port 50072 connected to 172.104.157.197 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.48 MBytes 20.8 Mbits/sec 0.133 ms 0/317 (0%)
[ 4] 1.00-2.00 sec 2.39 MBytes 20.1 Mbits/sec 0.135 ms 0/306 (0%)
[ 4] 2.00-3.00 sec 2.38 MBytes 20.0 Mbits/sec 0.262 ms 0/305 (0%)
[ 4] 3.00-4.00 sec 2.38 MBytes 20.0 Mbits/sec 0.313 ms 0/305 (0%)
iperf3: OUT OF ORDER - incoming packet = 1527 and received packet = 1538 AND SP = 4
[ 4] 4.00-5.00 sec 2.31 MBytes 19.3 Mbits/sec 2.725 ms 10/305 (3.3%)
iperf3: OUT OF ORDER - incoming packet = 1528 and received packet = 1538 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1529 and received packet = 1538 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1530 and received packet = 1538 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1531 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1532 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1533 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1534 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1535 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1536 and received packet = 1539 AND SP = 4
[ 4] 5.00-6.00 sec 2.45 MBytes 20.7 Mbits/sec 0.115 ms 0/305 (0%)
[ 4] 6.00-7.00 sec 2.39 MBytes 20.0 Mbits/sec 0.124 ms 0/306 (0%)
[ 4] 7.00-8.00 sec 2.38 MBytes 20.0 Mbits/sec 0.102 ms 0/305 (0%)
iperf3: OUT OF ORDER - incoming packet = 2525 and received packet = 2529 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2526 and received packet = 2529 AND SP = 4
[ 4] 8.00-9.00 sec 2.38 MBytes 19.9 Mbits/sec 0.107 ms 3/305 (0.98%)
[ 4] 9.00-10.00 sec 2.38 MBytes 20.0 Mbits/sec 0.120 ms 0/305 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 24.3 MBytes 20.4 Mbits/sec 0.102 ms 13/3111 (0.42%)
[ 4] Sent 3111 datagrams
[SUM] 0.0-10.0 sec 12 datagrams received out-of-order

iperf Done.

See how its no packet loss, no packet loss, packets out of order 3.3% packet loss a whole bunch of packet out of order then back to no packet loss. Then packets out of order and packet loss again.

@PBCool for the direct connect. Has JHB always had one too?

We used to only have JHB, but you would have increased latency from Cape Town. So we engineered that on JHB use the direct connect and ordered a seperate one for Cape Town but then Openserve customers had issues due to the way IPC allocates ips. So we had to can it completely for a while. Now we use the one in Cape Town for everything.

CaneMan · Apr 19, 2019

What router do Cool Ideas supply with there packages?

Fjorko · Apr 19, 2019

CaneMan said:
What router do Cool Ideas supply with there packages?

a white one...

zll · Apr 19, 2019

CaneMan said:
What router do Cool Ideas supply with there packages?

Basic TPLink.

wingnut771 · Apr 19, 2019

sand_man said:

this is unacceptable.

wingnut771 · Apr 19, 2019

image132 said:
I hear you. I still have issue with bursting packet loss though.

iperf3.exe -R -u -b 20M -p 17001 -c iperf.cisp.co.za
Connecting to host iperf.cisp.co.za, port 17001
Reverse mode, remote host iperf.cisp.co.za is sending
[ 4] local 192.168.1.247 port 50072 connected to 172.104.157.197 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.48 MBytes 20.8 Mbits/sec 0.133 ms 0/317 (0%)
[ 4] 1.00-2.00 sec 2.39 MBytes 20.1 Mbits/sec 0.135 ms 0/306 (0%)
[ 4] 2.00-3.00 sec 2.38 MBytes 20.0 Mbits/sec 0.262 ms 0/305 (0%)
[ 4] 3.00-4.00 sec 2.38 MBytes 20.0 Mbits/sec 0.313 ms 0/305 (0%)
iperf3: OUT OF ORDER - incoming packet = 1527 and received packet = 1538 AND SP = 4
[ 4] 4.00-5.00 sec 2.31 MBytes 19.3 Mbits/sec 2.725 ms 10/305 (3.3%)
iperf3: OUT OF ORDER - incoming packet = 1528 and received packet = 1538 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1529 and received packet = 1538 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1530 and received packet = 1538 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1531 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1532 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1533 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1534 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1535 and received packet = 1539 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1536 and received packet = 1539 AND SP = 4
[ 4] 5.00-6.00 sec 2.45 MBytes 20.7 Mbits/sec 0.115 ms 0/305 (0%)
[ 4] 6.00-7.00 sec 2.39 MBytes 20.0 Mbits/sec 0.124 ms 0/306 (0%)
[ 4] 7.00-8.00 sec 2.38 MBytes 20.0 Mbits/sec 0.102 ms 0/305 (0%)
iperf3: OUT OF ORDER - incoming packet = 2525 and received packet = 2529 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2526 and received packet = 2529 AND SP = 4
[ 4] 8.00-9.00 sec 2.38 MBytes 19.9 Mbits/sec 0.107 ms 3/305 (0.98%)
[ 4] 9.00-10.00 sec 2.38 MBytes 20.0 Mbits/sec 0.120 ms 0/305 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 24.3 MBytes 20.4 Mbits/sec 0.102 ms 13/3111 (0.42%)
[ 4] Sent 3111 datagrams
[SUM] 0.0-10.0 sec 12 datagrams received out-of-order

iperf Done.

See how its no packet loss, no packet loss, packets out of order 3.3% packet loss a whole bunch of packet out of order then back to no packet loss. Then packets out of order and packet loss again.

@PBCool for the direct connect. Has JHB always had one too?

try 18M

PBCool · Apr 19, 2019

zolly said:
Basic TPLink.

An entry level dual band C20 I believe and then C2 or the latest equivalents

for the 200Mbps and above.

image132 · Apr 19, 2019

wingnut771 said:
try 18M

I have a 100mb line....

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