Cool Ideas Fibre ISP - Feedback

[DeatheCore]

Twitch was working fine until now

View attachment 647370

As you can see stable perfect throughput until 7:55 when it takes a nosedive. It has continued to decline to where its now, useless. The proxy makes no difference.

Wow, literally had the exact same thing happen right now, but I'm on Vumatel in Panorama, Northern Suburbs CT and if I'm not mistaken you're on Octotel in Rondebosch CT?

 

[image132]

Wow, literally had the exact same thing happen right now, but I'm on Vumatel in Panorama, Northern Suburbs CT and if I'm not mistaken you're on Octotel in Rondebosch CT?

Yes sir. Well I'm in Claremont, Rondebosch services all of the Southern Suburbs for Octotel so.

 

[Seeyou]

Getting some garbage throughput on NNTP. Barely scratching 14MB/sec with 60 odd connections to the server, whereas daytime is 22-23MB/sec. Octotel, Kenilworth.

 

[jvrs]

Wow, literally had the exact same thing happen right now, but I'm on Vumatel in Panorama, Northern Suburbs CT and if I'm not mistaken you're on Octotel in Rondebosch CT?

Same location 24% packetloss on upload via iperf to trcvmh01.cisp.co.za

 

[image132]

I miss being able to try accounts from other ISPs. One of the great features of telkom internet.

 

[image132]

@TheRoDent 9PM check in.

Octotel. 100/25. Cape Town, Southern Suburbs.

No proxy:

Proxy:

Even the proxy can't get single thread linespeed anymore.

Local iperf:

iperf3.exe --port 17001 -c trcvmh01.cisp.co.za --bandwidth 20M -l 1400 --omit 2 -R -u
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.247 port 56020 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.50 MBytes 21.0 Mbits/sec 0.119 ms 1/1877 (0.053%) (omitted)
[ 4] 1.00-2.00 sec 2.38 MBytes 19.9 Mbits/sec 0.150 ms 3/1782 (0.17%) (omitted)
[ 4] 0.00-1.00 sec 2.38 MBytes 20.0 Mbits/sec 0.112 ms 4/1787 (0.22%)
[ 4] 1.00-2.00 sec 2.38 MBytes 20.0 Mbits/sec 0.178 ms 1/1784 (0.056%)
[ 4] 2.00-3.00 sec 2.39 MBytes 20.0 Mbits/sec 0.115 ms 3/1790 (0.17%)
[ 4] 3.00-4.00 sec 2.38 MBytes 20.0 Mbits/sec 0.099 ms 3/1783 (0.17%)
[ 4] 4.00-5.00 sec 2.38 MBytes 20.0 Mbits/sec 0.146 ms 0/1786 (0%)
[ 4] 5.00-6.00 sec 2.38 MBytes 20.0 Mbits/sec 0.172 ms 0/1786 (0%)
[ 4] 6.00-7.00 sec 2.37 MBytes 19.9 Mbits/sec 0.125 ms 8/1786 (0.45%)
[ 4] 7.00-8.00 sec 2.38 MBytes 20.0 Mbits/sec 0.145 ms 2/1783 (0.11%)
[ 4] 8.00-9.00 sec 2.38 MBytes 19.9 Mbits/sec 0.165 ms 7/1788 (0.39%)
[ 4] 9.00-10.00 sec 2.38 MBytes 19.9 Mbits/sec 0.135 ms 4/1784 (0.22%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 24.0 MBytes 20.1 Mbits/sec 0.139 ms 32/17861 (0.18%)
[ 4] Sent 17861 datagrams

iperf Done.

International iperf:

iperf3.exe -R -u -b 20M -p 17001 -c iperf.cisp.co.za
Connecting to host iperf.cisp.co.za, port 17001
Reverse mode, remote host iperf.cisp.co.za is sending
[ 4] local 192.168.1.247 port 62340 connected to 172.104.157.197 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 2.48 MBytes 20.8 Mbits/sec 0.238 ms 1/319 (0.31%)
[ 4] 1.00-2.00 sec 2.35 MBytes 19.7 Mbits/sec 0.245 ms 4/305 (1.3%)
[ 4] 2.00-3.00 sec 2.37 MBytes 19.9 Mbits/sec 0.169 ms 2/305 (0.66%)
[ 4] 3.00-4.00 sec 2.34 MBytes 19.6 Mbits/sec 0.185 ms 6/305 (2%)
[ 4] 4.00-5.00 sec 2.35 MBytes 19.7 Mbits/sec 0.239 ms 4/305 (1.3%)
[ 4] 5.00-6.00 sec 2.33 MBytes 19.5 Mbits/sec 0.225 ms 7/305 (2.3%)
[ 4] 6.00-7.00 sec 2.33 MBytes 19.5 Mbits/sec 0.180 ms 8/306 (2.6%)
[ 4] 7.00-8.00 sec 2.34 MBytes 19.6 Mbits/sec 0.260 ms 5/305 (1.6%)
[ 4] 8.00-9.00 sec 2.37 MBytes 19.9 Mbits/sec 0.447 ms 2/305 (0.66%)
[ 4] 9.00-10.00 sec 2.34 MBytes 19.6 Mbits/sec 0.208 ms 6/305 (2%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 24.3 MBytes 20.4 Mbits/sec 0.228 ms 45/3112 (1.4%)
[ 4] Sent 3112 datagrams

iperf Done.

International packet loss is back. Guess I can tell the future.

*EDIT oh I forgot someone yesterday asked for these tests at 80M. Here you go:

Spoiler: Local iperf 80M

iperf3.exe --port 17001 -c trcvmh01.cisp.co.za --bandwidth 80M -l 1400 --omit 2 -R -u
Connecting to host trcvmh01.cisp.co.za, port 17001
Reverse mode, remote host trcvmh01.cisp.co.za is sending
[ 4] local 192.168.1.247 port 63496 connected to 154.0.15.181 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.74 MBytes 81.7 Mbits/sec 0.049 ms 177/7474 (2.4%) (omitted)
[ 4] 1.00-2.00 sec 9.51 MBytes 79.8 Mbits/sec 0.057 ms 13/7136 (0.18%) (omitted)
[ 4] 0.00-1.00 sec 9.46 MBytes 79.3 Mbits/sec 0.052 ms 65/7149 (0.91%)
[ 4] 1.00-2.00 sec 9.52 MBytes 79.9 Mbits/sec 0.063 ms 8/7137 (0.11%)
[ 4] 2.00-3.00 sec 9.54 MBytes 80.0 Mbits/sec 0.051 ms 5/7149 (0.07%)
[ 4] 3.00-4.00 sec 9.52 MBytes 79.9 Mbits/sec 0.050 ms 12/7145 (0.17%)
[ 4] 4.00-5.00 sec 9.51 MBytes 79.8 Mbits/sec 0.053 ms 16/7141 (0.22%)
[ 4] 5.00-6.00 sec 9.50 MBytes 79.7 Mbits/sec 0.054 ms 20/7136 (0.28%)
[ 4] 6.00-7.00 sec 9.53 MBytes 79.9 Mbits/sec 0.072 ms 16/7152 (0.22%)
[ 4] 7.00-8.00 sec 9.46 MBytes 79.3 Mbits/sec 0.059 ms 61/7148 (0.85%)
[ 4] 8.00-9.00 sec 9.49 MBytes 79.7 Mbits/sec 0.048 ms 33/7143 (0.46%)
iperf3: OUT OF ORDER - incoming packet = 84553 and received packet = 84559 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 84554 and received packet = 84563 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 84555 and received packet = 84565 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 84556 and received packet = 84566 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 84557 and received packet = 84566 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 84558 and received packet = 84566 AND SP = 4
[ 4] 9.00-10.00 sec 9.52 MBytes 79.9 Mbits/sec 0.070 ms 7/7128 (0.098%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 95.8 MBytes 80.4 Mbits/sec 0.049 ms 243/71449 (0.34%)
[ 4] Sent 71449 datagrams
[SUM] 0.0-10.0 sec 6 datagrams received out-of-order

iperf Done.

Spoiler: International iperf 80M

iperf3.exe -R -u -b 80M -p 17001 -c iperf.cisp.co.za
Connecting to host iperf.cisp.co.za, port 17001
Reverse mode, remote host iperf.cisp.co.za is sending
[ 4] local 192.168.1.247 port 55944 connected to 172.104.157.197 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.68 MBytes 81.2 Mbits/sec 0.198 ms 31/1270 (2.4%)
[ 4] 1.00-2.00 sec 9.38 MBytes 78.6 Mbits/sec 0.192 ms 19/1219 (1.6%)
[ 4] 2.00-3.00 sec 9.24 MBytes 77.5 Mbits/sec 0.118 ms 38/1221 (3.1%)
[ 4] 3.00-4.00 sec 9.51 MBytes 79.8 Mbits/sec 0.163 ms 5/1222 (0.41%)
[ 4] 4.00-5.00 sec 9.33 MBytes 78.3 Mbits/sec 0.123 ms 25/1219 (2.1%)
iperf3: OUT OF ORDER - incoming packet = 6599 and received packet = 6602 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 6600 and received packet = 6602 AND SP = 4
[ 4] 5.00-6.00 sec 9.34 MBytes 78.3 Mbits/sec 0.155 ms 29/1222 (2.4%)
[ 4] 6.00-7.00 sec 9.33 MBytes 78.3 Mbits/sec 0.114 ms 27/1221 (2.2%)
[ 4] 7.00-8.00 sec 9.35 MBytes 78.4 Mbits/sec 0.217 ms 23/1220 (1.9%)
[ 4] 8.00-9.00 sec 9.37 MBytes 78.6 Mbits/sec 0.168 ms 21/1220 (1.7%)
iperf3: OUT OF ORDER - incoming packet = 11287 and received packet = 11298 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 11288 and received packet = 11299 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 11289 and received packet = 11299 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 11290 and received packet = 11299 AND SP = 4
[ 4] 9.00-10.00 sec 9.50 MBytes 79.7 Mbits/sec 0.414 ms 10/1222 (0.82%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 97.2 MBytes 81.6 Mbits/sec 0.127 ms 229/12445 (1.8%)
[ 4] Sent 12445 datagrams
[SUM] 0.0-10.0 sec 6 datagrams received out-of-order

iperf Done.

 

[alwaysthankful]

Anyone else no internet cape gate octotel? Just died.
Edited. Came back on.

 

[StoneCold]

I miss being able to try accounts from other ISPs. One of the great features of telkom internet.

True dat.

/me strokes Openserve fibre line

 

[Seeyou]

@TheRoDent 9PM check in.

Octotel. 100/25. Cape Town, Southern Suburbs.

Tell me again how these results are not a CISP issue? The packet loss on local falls into the realm of negligible if I'm not mistaken, yet international spikes up to 3% in places?

 

[Seeyou]

Still barely scraping 19MB/sec on NNTP this morning. No packet loss anywhere on the MTR to server. This is really starting to smell like over-subscription / shaping / throttling.

 

[image132]

Tell me again how these results are not a CISP issue? The packet loss on local falls into the realm of negligible if I'm not mistaken, yet international spikes up to 3% in places?

Well I don't know, that's why I said I miss being able to just borrow my friends vox account and try it out for a week.

I've sat with this issue for 6 months patiently waiting for a fix and I still cannot stream twitch in the evening. I'm at the end of my rope now. I need a resolution or a change because this is not working.

 

[Slinetpixel]

Got 2% international packetloss

Spoiler: PTA East, OS 100/50

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c lnms.cisp.co.za
[ 4] 0.00-10.00 sec 95.9 MBytes 80.4 Mbits/sec 0.159 ms 0/71464 (0%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c trcvmh01.cisp.co.za
[ 4] 0.00-10.00 sec 96.0 MBytes 80.5 Mbits/sec 0.189 ms 22/71599 (0.031%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c cptspeedtest.cisp.co.za
[ 4] 0.00-10.00 sec 96.0 MBytes 80.5 Mbits/sec 0.191 ms 22/71607 (0.031%)

############## iperf3 --port 17001 --bandwidth 80M -l 1400 --omit 2 -R -u -c queen.cisp.co.za
[ 4] 0.00-10.00 sec 97.3 MBytes 81.6 Mbits/sec 0.169 ms 1443/72614 (2%)


############## Randburg - Cool Ideas Multi
speedtest-cli --simple --server 6591 --secure
Ping: 6.71 ms
Download: 90.44 Mbit/s
Upload: 51.48 Mbit/s
############## Randburg - Cool Ideas Single
speedtest-cli --simple --server 6591 --secure --single
Ping: 6.418 ms
Download: 89.54 Mbit/s
Upload: 48.26 Mbit/s

############## London - Coreix Multi
speedtest-cli --simple --server 8066 --secure
Ping: 191.736 ms
Download: 26.42 Mbit/s
Upload: 33.42 Mbit/s
############## London - Coreix Single
speedtest-cli --simple --server 8066 --secure --single
Ping: 162.722 ms
Download: 6.71 Mbit/s
Upload: 7.70 Mbit/s

############## London - Vodafone UK Multi
speedtest-cli --simple --server 2789 --secure
Ping: 193.806 ms
Download: 27.94 Mbit/s
Upload: 38.50 Mbit/s
############## London - Vodafone UK Single
speedtest-cli --simple --server 2789 --secure --single
Ping: 163.952 ms
Download: 13.98 Mbit/s
Upload: 7.41 Mbit/s

 

[Fcon_Vpro]

Still barely scraping 19MB/sec on NNTP this morning. No packet loss anywhere on the MTR to server. This is really starting to smell like over-subscription / shaping / throttling.

19MB/sec sounds pretty awesome to me.
Thats close to 200Mbps.

 

[zll]

Well I don't know, that's why I said I miss being able to just borrow my friends vox account and try it out for a week.

I've sat with this issue for 6 months patiently waiting for a fix and I still cannot stream twitch in the evening. I'm at the end of my rope now. I need a resolution or a change because this is not working.

Dude. If I was in your shoes I'd just cancel, try out a new ISP and see.

 

[VegOtter]

Sigh.. been watching Twitch for a few hours, and the buffering just started, on 20:00 sharp...

Also noticed that streams are being pulled from random servers in EU, Poland, Amsterdam, Czech Republic...

It usually only pulls streams from London "lhr03"

I've got 2 streams open at the moment.

Stream 1: video-edge-c68080.lhr03.no-abs.hls.ttvnw.net
Stream 2: video-edge-c2a480.mad01.no-abs.hls.ttvnw.net

Weird huh?

Not really. It depends on the streamer you are watching and where their ingest server is. If it is live feed, twitch will try and serve it straight from there, otherwise you will get "outdated" feed. Or at least that is how I understand it works.

 

[Seeyou]

19MB/sec sounds pretty awesome to me.
Thats close to 200Mbps.

Close being the operative word. Max line speed for me is 23MB/sec, so that's 4MB/sec lower, which is a full 17% drop. And this is during non-peak times - peak times (evenings) it struggles to reach 14MB/sec.

 

[Charmingmage10]

We have our own DC at our HO.

when you guys playing with your kit at the new data center in Florenteza which went live?

 

[PBCool]

when you guys playing with your kit at the new data center in Florenteza which went live?

Awaiting feedback from our AM as to when availability of the DC.

 

[PBCool]

We have turned up a new AWS direct connect in Cape Town so please let me know if there are any issues accessing AWS services.

 

[Seeyou]

We have turned up a new AWS direct connect in Cape Town so please let me know if there are any issues accessing AWS services.

That's pretty damn cool. Browsing reddit is ridiculously fast now.