Cool Ideas Fixed 5G/4G Feedback Thread

[Chris_Auc]

@CoolEscalator , did you do something?

 

[CoolEscalator]

View attachment 1947250
@CoolEscalator , did you do something?

Haha , I would really like to take credit, but nope, those hops where the latency impact starts would be Vodacom, which we have no control over. But if it has recovered, it was probably a brief area issue with the tower.

It is also end of peak time now, so perhaps a peak issue (hope not)

 

[PBCool]

Hi there, this looks like it's coming from right after the router, so perhaps is something local to the tower(hop3 and 4 is Vodacom), or interference/bad signal quality at the moment.

Have you tried leaving the router off a few mins, and seeing if anything improves?
Or perhaps repositioning /checking the RSRP, RSRQ and SINR readings?

Let me know

Mobile technology is variable and volatile, the cells can even adjust power and alignment dynamically.

 

[adam_g]

Hi

Looking to sign up a family member for 5G when i put in their address, MTN says not available, but Vodacom says yes, not sure if this is a bug on the address checker?

 

[CoolEscalator]

Hi

Looking to sign up a family member for 5G when i put in their address, MTN says not available, but Vodacom says yes, not sure if this is a bug on the address checker?

HI there, it could be that there just is not coverage, but were happy to check for you as well
Would you mind popping a mail to [email protected], and our team can check for you as well?
Please be sure to include the address and co-ordinates as well.

 

[Jake45]

Try to enter your address in both of these coverage maps to see whether 5G services are available.

Vodacom Coverage Map

vccoverage.afrigis.co.za

MTN South Africa | Coverage

www.mtn.co.za

 

[adam_g]

HI there, it could be that there just is not coverage, but were happy to check for you as well
Would you mind popping a mail to [email protected], and our team can check for you as well?
Please be sure to include the address and co-ordinates as well.

Try to enter your address in both of these coverage maps to see whether 5G services are available.

Vodacom Coverage Map

vccoverage.afrigis.co.za

MTN South Africa | Coverage

www.mtn.co.za

Thanks will do this

 

[adam_g]

Ok maybe this is why then?

 

[Jake45]

Cool Ideas will no longer be offering Vodacom 5G services from the 1st of November. Existing customers will still have access to their service until the end of 2027.

Here are some speed tests that I conducted recently onboard the Gautrain and the connected bus services using my Cool Ideas / Vodacom 5G SIM in case anybody wants to sign up before the end of the month. All of the tests were done on my 4G android phone using the Speedtest.net app. After each speed test completed I would start the next test up until I reached my destination.

Speed tests onboard the S4 Gautrain Bus heading towards the Sandton Gautrain Station
See https://www.speedtest.net/my-result/a/11952650030 for example.

Download Upload in Mbps
17.7 27.04
23.6 30.7
8.54 25.7
15.5 8.54
34.0 9.6
15.6 11.2
36.9 19.6
35.2 6.5

Several speed tests onboard the Gautrain from Sandton heading towards Centurion.



Sandton Station
35.2 6.5
Marlboro Station
4.68 37.5
3.85 1.68
23.3 15.2
7.3 6.8
9.0 10.6
Midrand Station
23.5 30.3
6.88 3.83
10.2 26.3
5.55 1.82
18.6 12.8
12.2 18.8
Centurion Station

Several speed tests onboard the C4 Gautrain Bus heading towards the Southdowns Shopping Centre in Centurion.

8.87 13.8
0.94 7.13
1.03 9.4
43.1 20.0
2.08 1.23
0.09 35.2
51.0 14.7
18.4 26.6
17.7 28.2
8.83 8.58
3.99 6.14
16.9 28.2
23.0 36.9
18.2 9.62

Several speed tests onboard the Gautrain from Centurion heading towards Sandton.

Centurion Station
8.83 6.81
12.4 7.21
3.29 13.4
34.9 2.00
15.1 9.9
19.7 23.0
Midrand Station
7.67 17.1
3.62 9.09
44.3 2.03
Marlboro Station
1.68 3.21
Sandton Station

Here are a few screenshots from some 480p YouTube videos that I watched during my trip showing the streaming statistics.

 

[grant_cpt]

Comsol

Does Cool Ideas have a coverage map of their service? Their website isn't exactly clear on where their 5G service is at

 

[CoolEscalator]

Does Cool Ideas have a coverage map of their service? Their website isn't exactly clear on where their 5G service is at

Since its not a product offering as yet, it won't show a coverage map on our website, but this map should be accurate though

Comsol network coverage

Comsol

comsol.co.za

Vox's coverage map should also show Comsol, since they use them already