Coverage Queries

techead

techead

Honorary Master
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thinking of getting this special that is running at the moment... But according to the map Im just out of signal

weird :confused:

thanks
 
I have been using the 8ta 10 Gig R199 data promo for about 3 months in the Panorama / Welgelegen area.

There are intermittent connectivity problems with the 8ta DNS, but overall I am happy with the service because when it works (which is most of the time) it works welll
 
I am also out of coverage (Durbanville), but I bought a prepaoid SIM card, and it works 100%. Maybe you should do that and test.
 
8ta i5 Promo coverage - Sonstraal Heights, Durbanville

Hi all,

Is anyone in the Sonstraal Heights area using the i5 promo? According to the coverage map the area is not covered, but also read that 8ta's coverage is expanding.

Thanks
 
Thanks to dj_jyno coverage is confirmed in the Parkview Heights, Belami Drive area.
Thanks again!
 
Anybody using 8ta internet promo 5 in wynberg cape town

Hey , is anybody using this in the Wynberg area , as I'm thinking of getting this as a replacement for my cellc internet package. I've tested out my modem with the 8ta sim and cellc e1820 modem, with roaming turned off. Sometimes i get a good download speed and somedays its slower than my cellc. but signal is always 96%. So i dont really wanna sign up if the speed gonna drop anymore. So who can help me out here? Thanks

this is a few test a ran:

Test conducted on 2011/10/08 08:11:15 PM
Download Speed: 6972 kbps (871.5 KB/sec transfer rate)
Upload Speed: 2428 kbps (303.5 KB/sec transfer rate)
Latency: 59 ms
.....................................................................................
Test conducted on 2011/10/09 09:04:47 AM
Download Speed: 759 kbps (94.9 KB/sec transfer rate)
Upload Speed: 272 kbps (34 KB/sec transfer rate)
Latency: 66 ms
............................................................................
Test conducted on 2011/10/10 06:29:03 PM
Download Speed: 6397 kbps (799.6 KB/sec transfer rate)
Upload Speed: 198 kbps (24.8 KB/sec transfer rate)
Latency: 74 ms
...............................................

Test conducted on 2011/10/12 12:51:59 PM
Download Speed: 3273 kbps (409.1 KB/sec transfer rate)
Upload Speed: 280 kbps (35 KB/sec transfer rate)
Latency: 91 ms
.........................................................

Test conducted on 2011/10/13 08:01:01 PM
Download Speed: 3028 kbps (378.5 KB/sec transfer rate)
Upload Speed: 85 kbps (10.6 KB/sec transfer rate)
Latency: 112 ms
 
Cover but no cover?!

Hi 8ta,

I just bought the 2GB+1GB bundle because it’s cheap and your site says I have coverage.

I got home and tried to connect but I get 0% signal but I can connect but speed is extremely slow. Not sure why, as the coverage map says I have cover. Do you need to enable non-roaming or something to get speed up? Or is it refund time?

Using CellC E172 modem
In Rivonia
 
Hi
Please email your 8ta number, contact details and physical address to [email protected].
Please make reference to this post.
Thank you
8ta
 
Hi 8ta,

I just bought the internet 5 promo as the salesperson on the phone said I had good coverage in my area. I'm using a Huawei E367 modem.

I got home and tried to connect but I get 0% signal. Sometimes it can connect but shows a signal of -109dBm or worse. Not sure why, as the coverage map says I have cover. Do you need to enable non-roaming or something to enable service? Or is it Refund time?

(Corner of Fir & Outspan Roads, Morningside 1096)
 
Definitely, make your SIM non-roaming, call customer centre. Only after converion you can access 8ta network.
 
Get ahold of 8ta (yeah I realize its almost impossible) and get them to sort it out. Could just be a temporary network problem.
 
M@tthew said:
Hi 8ta,

I just bought the internet 5 promo as the salesperson on the phone said I had good coverage in my area. I'm using a Huawei E367 modem.

I got home and tried to connect but I get 0% signal. Sometimes it can connect but shows a signal of -109dBm or worse. Not sure why, as the coverage map says I have cover. Do you need to enable non-roaming or something to enable service? Or is it Refund time?

(Corner of Fir & Outspan Roads, Morningside 1096)
Click to expand...
Hi
Please email your 8ta number, contact details and physical address to [email protected].
Please make reference to this post
Thank you
 
Anyone using 8ta in centurion, wierda park, raslouw area? I would like to get my hands on this but afraid i wont get proper coverage.
 
Ermm 8ta?

Not sure what's happening here but my issue has still not been resolved. I've given the cell number and sent Google Maps screen prints from Google Maps of my location (which is in the pink area!) and now all communication has stopped.....?

I've already sent to emails to social@8ta, last week and then again today for feedback and I'm waiting for a reply.
 
Hi, I had the same problem. Went to signup for the internet 5 package in Centurion Mall, the lady checked to see if I am going to have coverage and I fell under a pink area, so hey, abviously I signed up. Got home and I had really poor coverage. Corresponded with 8ta and apparently the salesperson looked at the wrong coverage map! There is a seperate coverage map for the internet 5 bundle, the one she looked at was for the normal voice and data coverage. I feel a bit ripped off cause now I have a 24 month contract that was based on false information. Make sure they look at the correct coverage map before they say you will have coverage.
 
dielaksman said:
Hi, I had the same problem. Went to signup for the internet 5 package in Centurion Mall, the lady checked to see if I am going to have coverage and I fell under a pink area, so hey, abviously I signed up. Got home and I had really poor coverage. Corresponded with 8ta and apparently the salesperson looked at the wrong coverage map! There is a seperate coverage map for the internet 5 bundle, the one she looked at was for the normal voice and data coverage. I feel a bit ripped off cause now I have a 24 month contract that was based on false information. Make sure they look at the correct coverage map before they say you will have coverage.
Click to expand...

Hello CPA!

The 2+1Gig package is monthly luckily. Received a call from a 8ta person at 6:25am the other morning saying they will refund me because they can't sort the connection issue out. I'd trust their coverage map with buckets of salt.
 
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