Crystal Web DSL performance feedback thread Part 4...

[Mr Scratch]

Yes, but never seem to receive these emails. Unless I am missing something. But at least by now, the Portal should be sorted.

The portal is sorted?

 

[Mr Scratch]

 

[Icemanbrfc]

The portal is sorted?

Sorry should have read: should have been sorted ie it's still not accessible

 

[Mr Scratch]

Sorry should have read: should have been sorted ie it's still not accessible

The portal is accessible.

 

[adsl2]

The portal is accessible.

Not for everyone.

 

[Mr Scratch]

Not for everyone.

Contact support and ask them to provision it. I did so and it began to work the next day.

 

[adsl2]

Contact support and ask them to provision it. I did so and it began to work the next day.

There is some technical problem with my account that the devs must fix

 

[SauRoNZA]

Yes, but never seem to receive these emails. Unless I am missing something. But at least by now, the Portal should be sorted.

Same problem I have.

Just don't seem to get some emails from them.

But invoices always arrive...

 

[JerryMungo]

Same problem I have.

Just don't seem to get some emails from them.

But invoices always arrive...

Typical

 

[crackersa]

Same problem I have.

Just don't seem to get some emails from them.

But invoices always arrive...

I have noticed I stopped receiving data usage but I am getting the maintenance mails.

 

[Icemanbrfc]

I'm more concerned with the data usage report. I religiously check that emails to see how my usage is going.

 

[Mr Scratch]

I'm more concerned with the data usage report. I religiously check that emails to see how my usage is going.

https://users.broadband.is/ should do the job for now?

 

[Icemanbrfc]

https://users.broadband.is/ should do the job for now?

Thanks Ill check that.

 

[SauRoNZA]

I'm more concerned with the data usage report. I religiously check that emails to see how my usage is going.

Is it coming back? Or a temporary outage?

 

[Icemanbrfc]

Is it coming back? Or a temporary outage?

Yes, according to the support dude, some things are still affected.

 

[Mr Scratch]

and like clockwork, back to schit!

 

[kohlhtor]

Same in pe it started at 17:00 to degrade

 

[Loppas]

and like clockwork, back to schit!

+1

 

[Rendier]

Crawling... 1MB on a 10MB Uncapped. I just wish we could have transparency instead of these excuses that don't make sense, going on 3 weeks now. I usually hate it when people ask for a refund on a service not delivered but 3 to 5 hours daily x 30 days = a lot of hours where I didn't get the service I paid for. It's a Sunday evening, I would like to stream something... I don't need 10MB at 4am on a Monday morning. So you can't give me my speed when I need it most... what's the point then?

 

[Johnatan56]

Currently getting 7Mbps to Vienna, 190ms ping. Been having very good latency HotS for the last two days, solid 165ms versus three days ago where it randomly started spiking to 200ms (during 8-10pm). Currently syncing at 8.1Mbps due to Telkom digging holes for fiber and dropping my SNR.

Hope PE improves quickly.