South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
Hi there, I am trying to reach the billing department. I have e-mailed them and I have phoned too, but it stays engaged. I made a mistake with my payment (hasty typing on SnapScan :-( ). Can you please assist?
Edit: Sorry, see I have an e-mail that a request was put in to the financial manager.
No, they are not available on live chat, I tried that. I had to email.You get them on live chat?
HereWhat day is the cancellation cutoff?
Same-month cancellations must be submitted before the 19th of each month.
http://support.crystalweb.co.za/hc/en-us/articles/203383272-How-do-I-cancel-my-account-
Here
My connection seems fine. Worst case I'm missing a few MB/s but otherwise things are smooth. Can't believe Crystal Web has become like this though. Abysmal communication is worse than abysmal performance in my opinion.
Definitely agree. Some updates here and there would make this whole thing much more bearable. I can't play on EU servers at the moment, ping is all over the place.
I can't play on EU servers at the moment, ping is all over the place.
Same here. 300ms+
Just curious, which games are you guys seeing this on? I'v seen complaints about bad ping to eu on here but i haven't experienced it myself on rocket league, player unknowns or even quake champions.