Crystal Web DSL performance feedback thread Part 4...

Out of interest sake, didn’t they have their best times when they with IS? When they moved on from IS and Evonet, that’s when things just started to hit the fan

Let us know what the performance is like once the network isn't 50% empty anymore...
 
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As requested, a traceroute on EvoNet to WoW's EU servers: (current latency ingame is about 153ms)

Tracing route to 185.60.112.157 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms router.asus.com [10.0.0.1]
2 * * * Request timed out.
3 6 ms 6 ms 6 ms 196.38.75.122
4 5 ms 6 ms 6 ms 196.38.77.88
5 6 ms 7 ms 6 ms mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
6 151 ms 150 ms 149 ms core1b-dock-ten-0-4-0-0sub8.ip.isnet.net [168.209.246.65]
7 146 ms 147 ms 147 ms 195.66.226.234
8 157 ms 158 ms 161 ms ae1-br01-eqld5.as57976.net [137.221.79.33]
9 154 ms 153 ms 152 ms et-0-0-2-br02-eqam1.as57976.net [137.221.65.91]
10 153 ms 153 ms 153 ms et-0-0-67-pe02-eqam1.as57976.net [137.221.78.73]
11 153 ms 153 ms 152 ms 185.60.112.157
Trace complete.
 
As requested, a traceroute on EvoNet to WoW's EU servers: (current latency ingame is about 153ms)

Tracing route to 185.60.112.157 over a maximum of 30 hops
1 2 * * * Request timed out.
3 6 ms 6 ms 6 ms 196.38.75.122
4 5 ms 6 ms 6 ms 196.38.77.88
5 6 ms 7 ms 6 ms mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
6 151 ms 150 ms 149 ms core1b-dock-ten-0-4-0-0sub8.ip.isnet.net [168.209.246.65]
7 146 ms 147 ms 147 ms 195.66.226.234
8 157 ms 158 ms 161 ms ae1-br01-eqld5.as57976.net [137.221.79.33]
9 154 ms 153 ms 152 ms et-0-0-2-br02-eqam1.as57976.net [137.221.65.91]
10 153 ms 153 ms 153 ms et-0-0-67-pe02-eqam1.as57976.net [137.221.78.73]
11 153 ms 153 ms 152 ms 185.60.112.157
Trace complete.

That’s good
 
As requested, a traceroute on EvoNet to WoW's EU servers: (current latency ingame is about 153ms)

Tracing route to 185.60.112.157 over a maximum of 30 hops
1 2 * * * Request timed out.
3 6 ms 6 ms 6 ms 196.38.75.122
4 5 ms 6 ms 6 ms 196.38.77.88
5 6 ms 7 ms 6 ms mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
6 151 ms 150 ms 149 ms core1b-dock-ten-0-4-0-0sub8.ip.isnet.net [168.209.246.65]
7 146 ms 147 ms 147 ms 195.66.226.234
8 157 ms 158 ms 161 ms ae1-br01-eqld5.as57976.net [137.221.79.33]
9 154 ms 153 ms 152 ms et-0-0-2-br02-eqam1.as57976.net [137.221.65.91]
10 153 ms 153 ms 153 ms et-0-0-67-pe02-eqam1.as57976.net [137.221.78.73]
11 153 ms 153 ms 152 ms 185.60.112.157
Trace complete.

That's normal IS... so any IS reseller will give you that, but if you're happy with CW then just use them until they self destruct, then move to another IS reseller and you'll have similar latencies :-)
 
Out of interest sake, didn’t they have their best times when they with IS? When they moved on from IS and Evonet, that’s when things just started to hit the fan
Cybersmart was pretty kak, IS was better to near perfect and then it just went downhill. Which pretty much was the same time "the big guys" went behind the scenes and left. However EvoNet said new management, so perhaps they might return from sharing voted best isp for being the worst to good. Who knows.
 
Crystal Web has made use of the EvoNet network since the beginning of 2018 so you can expect only bigger and better things from your internet connection.

And now does not... very suspect and misleading line in the email they sent in September
 
Still no Internet. Haven't been able to sort it out with Telkom and "no ETA" on the fix from CW.
 
I'd like to join the bandwagon , I'm also a disconnected CW user...

I cancelled my account on Monday, and then uncancelled it yesterday.
CW is the only ISP I had no problems with UNTIL recently - I get my full speed the whole day!

If i cancel my account, can they move the line to the holding pool if openserv has frozen it??
 
They suck at communication, and all the accidental communication that does leak out.
 
Did you phone billing at Telkom?
Yup. According to them nothing is suspended. Get home today and still disconnected. Phone them again and lady confirms she can see everything has been paid but the line is still suspended and I need to phone billing to fix it. **** me.
 
Does this suspensions suspend your phone line for calls as well?
This is happening to me...
Phone line is suspended as well.
 
Telkom called us yesterday and said they going to unsuspend both as our account is paid up, but nope, still dead.
 
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