MWEB are also a multibillion Rand business. We're not quite there yet.
I've dropped the ball a little on that one as we've moved systems. Reason for this is that as we moved we lost our unsubscription database and I didn't want to find our business on the wrong side of being reported just yet - we honestly do hold ourselves to a very high ethical standard. You can however expect an email today from us.
Weekends we're working even harder to be honest, but the forum dies down and there's often not much to report, but I do appreciate the feedback and I will take it on board. Appreciated.
Everything is important to us. I can assure you. This international issue is costing us fortunes as a business. We have had to delay our launch by 2 months with a full staff complement on board; froze signups; lost out on marketing retainers paid; paying for bandwidth unavailable to us, migrating customers at our cost to other backbones etc. Without going in to the real nitty-gritty of the costs to us, we want and in fact need this resolved more urgently than I think people appreciate. We will do everything to make it happen as quickly as humanly possible.
That's not our target market, I can assure you.
I sincerely appreciate the honest and frank feedback, and it will go a long way in changing a few things from our side. Thank you.
Note that we will be introducing our contingency plan, even though we're seeing improved speeds, so expect communication in this regard today.
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