Crystal Web (NEW ISP) ADSL Feedback

Status
Not open for further replies.
Website updated.

Fixed the bug causing CPU load and made some general design and content changes.
Also added a network status bar.

Hope you like it.
 
Last edited:
Website updated.

Fixed the bug causing CPU load and made some general design and content changes.
Also added a network status bar.

Hope you like it.

The site looks awesome. Well done. Can't wait for it to be finished!
 
will be joining from next month, must just say I had a wonderful chat with the support guys that were online and went the extra mile to accommodate I request I had. If the connection is anything as good as the people I was dealing with it should be a great service.
 
Some feedback: D3 has been awesome all day! Hell, I even slapped a torrent on at half line speed and there is literally no packet loss!

I am extremely happy :) Thank you Shaun and crew for sorting that one out :)
 
@Paul thank you guys for your most awesome service. Even more so on a public "holiday"

Question do you guys shape SIP once the allocation of unshaped data is used up?
 
Some feedback: D3 has been awesome all day! Hell, I even slapped a torrent on at half line speed and there is literally no packet loss!

I am extremely happy :) Thank you Shaun and crew for sorting that one out :)

;)

@Paul thank you guys for your most awesome service. Even more so on a public "holiday"

Question do you guys shape SIP once the allocation of unshaped data is used up?

Shouldn't be shaped. If it is, you let us know and we'll see what we can pick up.

Earlier today we upgraded our diagnostic systems and we have some incredible tools at our disposal to work with now. If there's a problem, we should be able to identify it pretty easily now, and decrease turnaround times.

It is however an advanced function that first line support don't have access to yet. Once we're happy that they're sufficiently trained up on the system, support will only get even better! Didn't think that was possible, hey? :D

We're always looking for ways to improve, even in areas we excel at.
 
Unlike a certain other ISP, we in fact just upgraded our news server together with our awesome partners, and the service just got even better! It will also fix performance and authentication issues some have experienced over the last two weeks or so.

The change won't happen overnight, but will be noticeable over the coming days.

We're also offering news server access to non-Crystal Web customers now at fantastic rates. Contact us if you'd like to know more.
 
Last edited:
Status
Not open for further replies.
Top
Sign up to the MyBroadband newsletter
X