Data bundles not available 2011/02/07 [SOLVED]

All,
We went the easiest and fasted route to get everyone back up, so we gave everyone the top limit of 5 Gigs.

Regards
Ron
 
Romito

PM me your details, phone number for the data dongle or the IMSI number and I will check

Ron
 
I have t used mine since Friday, but Good on ya mate Cell C! :D
 
Thanks to Cell C and Ron

Thanks Cell C for the top-up to 5GB.
You are raising the bar for customer service. Well done!


Also, it is great that Ron is engaging with us and being so open and responsive. Please keep it up.


:):):)
 
Still no data on Cell C website!

I am at work and my Cell C modem at home, so I cant check directly the data bundle directly on the sim card, BUT on the Cell C website I still have:

Hello, PREPAID.
My Usage This Month

Voice minutes used: 0 Seconds
Inclusive voice minutes remaining: 0 Seconds


SMS's sent: 0 Units
Inclusive SMS's remaining: 0 Units


Data Used (MB): 0 MBs
Inclusive data remaining: 0 MBs



> View my full Account usage report
 
Thanks Cell C for the top-up to 5GB.
You are raising the bar for customer service. Well done!


Also, it is great that Ron is engaging with us and being so open and responsive. Please keep it up.


:):):)

+100000
 
Oh, hang on, under balances I get:
Account/Bundle Unit Type Monthly Amount Rollover Amount Amount Used Amount Remaining
Account/Bundle Unit Type Monthly Amount Rollover Amount Amount Used Amount Remaining
CELLC_National_GPRS_Subaccount_forSmartdata25 MB 0 0 0 5,120.00



I am at work and my Cell C modem at home, so I cant check directly the data bundle directly on the sim card, BUT on the Cell C website I still have:

Hello, PREPAID.
My Usage This Month

Voice minutes used: 0 Seconds
Inclusive voice minutes remaining: 0 Seconds


SMS's sent: 0 Units
Inclusive SMS's remaining: 0 Units


Data Used (MB): 0 MBs
Inclusive data remaining: 0 MBs



> View my full Account usage report
 
Last edited:
Very happy i can say with the upgrade, my coverage speed has been boosted dramatically from EDGE 0.13Kbps download to 5.6Mbps and 0.04Kbps to 2.68Mbps upload with the speedtest.net, i like it.
 
I checked at 12:45 .. USSD shows I have 5 GIGS, but no connect. I even restarted the computer. That is in Buccleuch.

Oh, hang on, under balances I get:
Account/Bundle Unit Type Monthly Amount Rollover Amount Amount Used Amount Remaining
Account/Bundle Unit Type Monthly Amount Rollover Amount Amount Used Amount Remaining
CELLC_National_GPRS_Subaccount_forSmartdata25 MB 0 0 0 5,120.00
 
whats the upgrade exactly to cell c?
i thought an upgrade was to improve things?
its like a frikken yoyo here in midrand - works, stops, works, stops
was so stable and now its crap, hopefully it gets back to where it was
 
I am on the monthly 2GB option. This morning I checked, had 5GB left, gr8! Checked again now, back down to 1600MB. Does the one hand know what the other hand is doing?
 
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