DigiChilli January Status and feedback

Morning

MY speedtest to London:







Speedtest to Capetown:







Looks pretty unstable at the mo.

IM is connected and running as long as the torrents are switched off.

Did not test skype or FTP

Torrents do about 3 - 5 local and international.

384 spicy
 
For me (on a 384k line on Spicy) RS has gone to hell the last few days (when it is working it is getting around 3-5K), and my browsing goes from being perfectly acceptable to completely stopped every few minutes. I haven't tried Xbox Live yet, but that is because these speeds are giving me the fear. Me = not a happy camper at the moment

Torrents, RS looking good, Browsing Ok with Torrents running between 50KB/s and 81KB/s

No complaints my side.
 
Once again, it appears if the 384k users are getting left out here.

General web = SLOW
Streaming audio = SLOW
Streaming video = SLOW
Rapidshare = Slow
Torrents = Slow
Single thread Downloads = SLOW (why has this never been addressed???)

I can list the speed for each, but they all sub 80kbs/10Kbs.
Why are faster line users still getting better speeds than lower ones. Surely we should all be getting our GUARNTEED minimum, bursting above, when there is unused bandwith on their network.

Everytime DC make changes, it appears to effect the service negitavly. There attempts to imporove the network seem to be failing, at least for me they are...
 
Yip i agree with this in full, Digichilli are still very new, and i think have lots of tweaking to do, but im happy so far but i dont use this service for any form of buisness yet, just my own things :D

They not tweeking, they configuring. These issues should have been ironed out long time ago.

Being able to provide a working service should have been "tweeked" before going beta, getting the best out of the network can be done after, but it should only be improving things for us, not giving us downtime etc.
 
Right, everything's dead now except browsing.

Steam won't even log in, and torrents aren't going about 0.0KB/s
 
Once again, it appears if the 384k users are getting left out here.

General web = SLOW
Streaming audio = SLOW
Streaming video = SLOW
Rapidshare = Slow
Torrents = Slow
Single thread Downloads = SLOW (why has this never been addressed???)

I can list the speed for each, but they all sub 80kbs/10Kbs.
Why are faster line users still getting better speeds than lower ones. Surely we should all be getting our GUARNTEED minimum, bursting above, when there is unused bandwith on their network.

Everytime DC make changes, it appears to effect the service negitavly. There attempts to imporove the network seem to be failing, at least for me they are...

Just repeat that line again to yourself , " Why are faster line users getting better speeds than lower speed users" . We are also not getting great speeds compared to how much we pay. And if you look at it, we are getting +-25% of our line speed which therefore means that we are only getting 25% of our money's worth. 384 Users, even with say 20KB/s , you are getting about 55% of your money's worth...
 
Have not used my account since yesterday morning, so I cannot comment. For those still getting slow speeds...have you bounced your routers? Because the tweaking is constantly happening on DC's side I do a bounce say every 2 hours when I'm home (And when things are slow)
 
Just repeat that line again to yourself , " Why are faster line users getting better speeds than lower speed users" . We are also not getting great speeds compared to how much we pay. And if you look at it, we are getting +-25% of our line speed which therefore means that we are only getting 25% of our money's worth. 384 Users, even with say 20KB/s , you are getting about 55% of your money's worth...

Your line speed should not determin how much you get out of it, your PACKAGE speed should.

Just because you pay extra for your Telkom line, why should that enable you to get better speeds out of DC, even if we on the same package.

I have no problem with the unused bandwith going to the users with faster lines, but the minimum is still not being delivered. How does that make it fair to the people with lower line speeds? Your logic is flawed.
 
My Rapidshare was getting good speeds around 18:00 yesterday to sometime this mourning
and now I can't even get a connection again.
 
Over the last 4 hours my average dl speed is up from 31kB/s to 37kB/s, but the maximum speed for the past 4 hours is down to 70kB/s from 90kB/s.

My torrents have not picked up and the bulk of the above speed is from multithread download out of RapidShare.

My average download rates so far this month:

01/01 71.45
02/01 106.54
03/10 97.54
04/01 77.03
05/01 31.14
06/01 31.30
07/01 60.22
08/01 79.88
09/01 94.59
10/01 57.67
11/01 87.57
12/01 59.42
13/01 47.35
14/01 27.80
15/01 36.71

This is for downloads from RapidShare (which I started using on 01/01) and uTorrent to download some well seeded international torrents. For reference my torrents never go above 10kB/s so it has been mostly RS. Most of the time my speeds have been limited per application to 100kB/s. Since the shaper started making sure that I don't burst too much I have disabled the restrictions on my side and occasionally I see for a few minutes the speeds will go up to 200kB/s.

All speeds listed in kilobytes per second and I am on the Spicy package with a 4Mbps line. RapidShare downloads using multithread on a premium account. My IP range is 41.66.66.x.
 
Just repeat that line again to yourself , " Why are faster line users getting better speeds than lower speed users" . We are also not getting great speeds compared to how much we pay. And if you look at it, we are getting +-25% of our line speed which therefore means that we are only getting 25% of our money's worth. 384 Users, even with say 20KB/s , you are getting about 55% of your money's worth...

Your line speed is irrelevant, you are paying for a package which should give you 32K. If you get 16K, then you are getting 50% of your monies worth.

If you are on one of the higher packages, then the number would be slightly different.

But in both cases your line speed would be irrelevant.
 
It really depends on what you want to use it for. If you're planning to run a business off of it, or do any form of gaming... probably not. Or rather, not yet.

If you're wanting to download a lot and have it come down fast... again, probably not. Though mileage may vary depending on what package you take.

However, if you're content to let things take their time but want a solution where you're not worrying about being capped, then yes (this is what I use it for...)

couldnt have said it better
 
Your line speed should not determin how much you get out of it, your PACKAGE speed should.

Just because you pay extra for your Telkom line, why should that enable you to get better speeds out of DC, even if we on the same package.

I have no problem with the unused bandwith going to the users with faster lines, but the minimum is still not being delivered. How does that make it fair to the people with lower line speeds? Your logic is flawed.

I think you'll find that there is no correlation between the line speed and the actual bandwidth received. I have seen messages from users on 384k lines where their speeds far outstripped mine on a 4Mbps line. The only difference is that the maximum ceiling for a 4Mbps user is much higher than that for a 384kbps user, so when they are able to burst they get more data and we need to face the fact that bursting beyond package speed is why we are all here.

When a 4Mbps user is getting 80kB/s it does not necessarily follow that you are losing your speeds. That would mean that the traffic for 4Mbps users are prioritised over lower line speeds.

I don't think we (the users of DC) have yet been able to figure out a pattern. I suspect that Lightscribe and myself are getting similar responses from the network since mostly when his speeds are good, so are mine, but other than that I have not seen any pattern to the speed up and slow downs.
 
4meg users burst to more than 384line speed. When 384 burst they go to max line speed, 4meg users not. So 4meg users get money worth and so do 384, only difference is that the min speed for the 384k users and 4meg users on package speeds are not maintained constantly.
 
I highly dobut that you would be able to pick up a pattern on a network that is so irratic. Im on Axxess again, DC is comletely dead for me now.

However, the relevents of my comment still stands. You should always be getting your package speed. I have no dobut that the abuse of some users on higher line speeds is making an impact. Why else would RS have been added to the shaper?

DC should not over sell what bandwith they have, so that everyone will get there package speed, and we can decide what we want to do with what we paid for. Any speed over what we paid for, can be shaped as much as they want, thats the bonus part, and T&C's should apply to that bandwith. But I want MY 256kbs to do what I want with it.

Is that to much to ask?

EDIT - Please dont complain about spelling... I know mine sucks.
 
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it's far to slow I have to use telkom or afrihost to browse, this package makes no sense at all, we try to support you DC but for blistering barnacle do something or change this smack package
 
Looks like we need to redefine package speed.

I could have sworn it used to be minimum speed of 256Kbps

The DC website now states : "Up to speed of 256 kbps."

So no more complaining guys if your speeds are low.

That sucks.
 
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