Discovery Bank

ab12312390 said:
Did the same. The second time I called, I was told to wait for between 3-4 weeks. They are experiencing a huge backlog in processing documents.
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Somehow I do not think that the documents are reviewed manually. I submitted mine just before 12PM and they were accepted immediately and money status changed within one minute after that.
 
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twr said:
Does paying your EasyPay utility bill at pick n pay occurr any cost or interest charges? And will it count as part of monthly spend band?
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Paying using the easypay website shows as online purchases in the discovery bank app meaning these would count towards rewards and monthly spend band. Oddly paying municipal accounts using the City of Cape town website shows as debit order transactions on the Discovery bank app meaning they don't count towards rewards and spend band.
 
Koosvanwyk said:
Somehow I do not think that the documents are reviewed manually. I submitted mine just before 12PM and they were accepted immediately and money status changed within one minute after that.
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This must be when you upload on the App. Or did you submit via the email?
 
t_girl said:
I just checked my transactions and I only got charged R99 for fees this month - Platinum Credit Card...anyone else noticed a difference in their monthly fees this month?
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I also got the impression that there is some kind of dynamic pricing in the fees because mine has not been the same from month to month. But the bankers didn't seem to know why or how the fees are different. As long as it is less, I'll just let them dynamicalise me :)
 
Koosvanwyk said:
Paying using the easypay website shows as online purchases in the discovery bank app meaning these would count towards rewards and monthly spend band. Oddly paying municipal accounts using the City of Cape town website shows as debit order transactions on the Discovery bank app meaning they don't count towards rewards and spend band.
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Thanks I'll try that,but would paying at pick n pay or checkers at the till also be counted as a purchase and count towards monthly spend?
 
L-Dog said:
Anyone have an idea of how I can upload proof of savings ? Tried the app months ago, then phoned them twice and they gave me the same address [email protected] but still no success.
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I never knew of this email addressbut my frustration was ,In July I uploaded my extra documents via the app it went from silver to Gold for about 30mins then went back to silver,lodged a query after about 1 month they said to rather email the documents,I did then about 1 month they said it's updated and I have my points but the point we're exactly the same and I stayed on silver,so lodged another query and still waiting another month later, have up so I said let me upload it again via the app and presto I wet to Gold last week aid only I did this two months ago,oh well at least I'm at Gold.

I see they no longer accepting emails to service.bank and that you must either phone them or go to their FAQs

Did anyone receive their fitness booster monthly cash bask this month?
 
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I gave up after 6 attempts to try open 1 of their savings accounts via the app wanting to transfer a fair sum into their savings account once opened.

1. My middle names wouldn't be accepted when signing up
2. My address details are not allowed as a suburb name in the suburb section, it has to be entered in as a alphabet letter and a numerical number? The region isn't accepted, same issue as above
3. They will only accept a utility bill as proof of an address
4. It Must be signed and dated, even the electronic bank stamp proof meant it was rejected

In the end I stayed where I was banking and actually got 1% more on the interest they offered.

Discovery for me has been a total waste of time and effort
 
Does anybody know if they ask proof of income if you do change colour upgrade? I typed in 90k and the black card was an option then. Through I dont earn 90k a month lol
 
Gtx Gaming said:
Does anybody know if they ask proof of income if you do change colour upgrade? I typed in 90k and the black card was an option then. Through I dont earn 90k a month lol
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I don't think they do if it's a transaction account. There's no word about that or a minimum amount on there site. Maybe someone knows if they do but I haven't been asked on my Platinum card so far.
 
ECHLN said:
I don't think they do if it's a transaction account. There's no word about that or a minimum amount on there site. Maybe someone knows if they do but I haven't been asked on my Platinum card so far.
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I don’t think you need to submit proof. But I read somewhere on the website that there’s a minimum monthly deposit. Wasn’t 90k though, more like 30k...
 
Gtx Gaming said:
Anybody getting money back for apple watch? Want to take up the offer, but not if the money back does not work lol

As it took months get money back from gym booster.
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I got my initiation fee of R799/699 back.

And monthly I dont pay anything.
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nullv said:
It's the same with the Lounge visits. It's not Discovery it's Visa. Discovery did choose to apply the Lounge visits on the Black card only while another bank i know has them on the platinum.
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Thought they building their own lounge visits like Standard Bank?

Which lounges can one visit?
 
smi said:
I gave up after 6 attempts to try open 1 of their savings accounts via the app wanting to transfer a fair sum into their savings account once opened.

1. My middle names wouldn't be accepted when signing up
2. My address details are not allowed as a suburb name in the suburb section, it has to be entered in as a alphabet letter and a numerical number? The region isn't accepted, same issue as above
3. They will only accept a utility bill as proof of an address
4. It Must be signed and dated, even the electronic bank stamp proof meant it was rejected

In the end I stayed where I was banking and actually got 1% more on the interest they offered.

Discovery for me has been a total waste of time and effort
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Wife registered and got card before me. Tried to activate and app states no record of her. Yet she has a card but not activated
 
I got a some extra D miles backdated from old card, and Uber and miles refund all paid on Friday...in to my miles balance so no cash.
 
binloud said:
I got a some extra D miles backdated from old card, and Uber and miles refund all paid on Friday...in to my miles balance so no cash.
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Me as well, I got a miles refund free of dmiles440 yet they never debited me my annual fee this year, but then again 440milea is like 40 bucks
 
smi said:
I gave up after 6 attempts to try open 1 of their savings accounts via the app wanting to transfer a fair sum into their savings account once opened.

1. My middle names wouldn't be accepted when signing up
2. My address details are not allowed as a suburb name in the suburb section, it has to be entered in as a alphabet letter and a numerical number? The region isn't accepted, same issue as above
3. They will only accept a utility bill as proof of an address
4. It Must be signed and dated, even the electronic bank stamp proof meant it was rejected

In the end I stayed where I was banking and actually got 1% more on the interest they offered.

Discovery for me has been a total waste of time and effort
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I also gave up. Way to many hoops to jump through.
 
Anyone signed up for the free IPhone? How are you tracking towards achieving all the goals. I should easily make health and drive, money as well if it was not for the issue where the bank does not send though all transactions to vitality. On average I have had 3- 4 points missing every week since getting the card which makes a difference between reaching the 25 target and not.
 
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