Discovery Vitality 2020

[Claymore]

I still have 6000-odd points to go to maintain Diamond, no idea how I'll get those. Maxed out fitness points in June or July.

 

[CodeMaster]

Is anyone else having a problem with the Vitality app and Samsung Health? My wife and I are both having this problem.

When we go to "Devices and Apps" to sync, S-Health is no longer listed a Linked, if we try link S-Health, then a message pops up to say it's already linked.

 

[CodeMaster]

OK, got it sorted. Had to clear Discovery app data and cache

 

[3WA]

Is anyone else having a problem with the Vitality app and Samsung Health? My wife and I are both having this problem.

When we go to "Devices and Apps" to sync, S-Health is no longer listed a Linked, if we try link S-Health, then a message pops up to say it's already linked.

Dunno if this’ll help you but I have plenty of drama with syncing (iPhone 8). Every Thursday i uninstall and reinstall the Discovery app, and re-add the Health app. Then my activities sync properly.

 

[Charlesjjm]

Is anyone else having a problem with the Vitality app and Samsung Health? My wife and I are both having this problem.

When we go to "Devices and Apps" to sync, S-Health is no longer listed a Linked, if we try link S-Health, then a message pops up to say it's already linked.

View attachment 945360View attachment 945362

OK, got it sorted. Had to clear Discovery app data and cache

I had the same problem over the weekend. Followed the same procedure as you to fix it.

 

[binloud]

Yeah also had it over the weekend, I was on the beta. I went back to the main app update channel.

 

[FoXtroT]

Anyone else get moved down a status suddenly?

I was on gold last year (and thus this year) and was almost at my gold goal for this year to move to diamond, and now suddenly I'm silver?

 

[jun_tao]

Anyone else get moved down a status suddenly?

I was on gold last year (and thus this year) and was almost at my gold goal for this year to move to diamond, and now suddenly I'm silver?

Not sure why you dropped a level, but the need to reach gold for 3 years to get to diamond fell away this year.

 

[Meister-Man]

Discovery Vitality: kulula.com is now open! Vitality members have exclusive early access to book their discounted flights before anyone else. Book now!

 

[hj007]

Discovery Vitality: kulula.com is now open! Vitality members have exclusive early access to book their discounted flights before anyone else. Book now!

can you use credit from a previously booked flight?

 

[twr]

can you use credit from a previously booked flight?

I've been trying to get a refund ,I booked using miles and part cash ,but when I contacted vitality they said kulula will give me credit for a travel bank voucher. I don't want i want a refund

 

[hj007]

I've been trying to get a refund ,I booked using miles and part cash ,but when I contacted vitality they said kulula will give me credit for a travel bank voucher. I don't want i want a refund

The business rescue practioners didnt give a refund as an option. It was get credit, claim and get some money maybe along other creditors, or forfeit the ticket.
Discovery credit card said they wont process any charge backs because insolvency falls outside their conditions.

 

[Meister-Man]

can you use credit from a previously booked flight?

Give it a go and let us know.

 

[hj007]

Give it a go and let us know.

already paid for new tickets with Safair so I've got nowhere to go

 

[Lukcydog]

Give it a go and let us know.

no i contacted them. Unused tickets can only be utilised in January 2021 onwards...

 

[Lukcydog]

Discovery Vitality: kulula.com is now open! Vitality members have exclusive early access to book their discounted flights before anyone else. Book now!

Also, Lanseria not available. At the moment at least.

 

[Nathan1082]

OK, got it sorted. Had to clear Discovery app data and cache

I've been struggling with this for months! Thank you it works now.

 

[F1 Fan]

Anyone have advice on what to do when Discovery does not give you the correct cashback?

I have a cashback outstanding from May that was supposed to have been paid to my clicks card, and cashbacks for June, July and August. I have over 30 interactions with them, and everytime they say they are going to come back to me, and they never do.

Outstanding balance of around R3000.

 

[twaatie]

Anyone have advice on what to do when Discovery does not give you the correct cashback?

I have a cashback outstanding from May that was supposed to have been paid to my clicks card, and cashbacks for June, July and August. I have over 30 interactions with them, and everytime they say they are going to come back to me, and they never do.

Outstanding balance of around R3000.

Try [email protected]

 

[hj007]

Anyone have advice on what to do when Discovery does not give you the correct cashback?

I have a cashback outstanding from May that was supposed to have been paid to my clicks card, and cashbacks for June, July and August. I have over 30 interactions with them, and everytime they say they are going to come back to me, and they never do.

Outstanding balance of around R3000.

It's an ongoing battle - some you win and some you lose, just keep pushing and using social media too.. It's why I'm not interested in their investment or banking products.