Discovery Vitality 2020

Damn it I see now my broker removed vitalty drive that's why its broken for me, he said he got me a nice discount on my policy, the discount was removing viltaty drive . Broker sometimes just not worth time and effort :(
 
Hmmm, anyone else having issues with device workouts not reflecting on Active Rewards? Sunday's workout still hasn't shown up.... usually appears within an hour of the workout.
 
ros_b said:
Hmmm, anyone else having issues with device workouts not reflecting on Active Rewards? Sunday's workout still hasn't shown up.... usually appears within an hour of the workout.
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Which brand of device?
My fitbit workouts are showing
 
ros_b said:
Thanks. Today's Garmin workout synced instantly. So some anomaly with Sunday's - I've emailed them a screenshot.
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FYI. Have discovered that if my workouts on my garmin don’t appear on garmin connect and Strava. I plug the watch into my laptop via the usb widget. Hit sync. And voila.
Don’t need to log a call with discovery anymore
 
What the new rewards board looks like. My highest was 750 lowest 150.

2dccc62ef5d5622cceb1efbe5e8b1786.jpg
 
fruitbat said:
FYI. Have discovered that if my workouts on my garmin don’t appear on garmin connect and Strava. I plug the watch into my laptop via the usb widget. Hit sync. And voila. Don’t need to log a call with discovery anymore
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Thanks. My workouts do apear on Garmin Connect, though. Just the one hasn't registered with Discovery.
 
My wife’s Huawei workouts syncs from her band 2 pro to Huawei Health but seems to have stopped syncing to Discovery. Last sync was on 7 July 01:27

I’ve tried to delink it on the discovery app and website to relink it and see if this fixes it but despite saying “delinked” it still persists.

Any suggestions?
 
Would anyone (on Vitality Platinum) be interested in buying dischem vouchers for me and I can reimburse in cash or cash+ebucks?
 
Has anybody else not yet received their shoe booster refund and or healthy food cashback. I usually receive these around the 10th to 14th of the month, so far this month nothing. I see mention on the Vitality help they have issue with healthy food cashback and advise a 2 day delay but it's more than that. Is there a known issue before I contact them?
 
Noisybottom said:
Has anybody else not yet received their shoe booster refund and or healthy food cashback. I usually receive these around the 10th to 14th of the month, so far this month nothing. I see mention on the Vitality help they have issue with healthy food cashback and advise a 2 day delay but it's more than that. Is there a known issue before I contact them?
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I got pick and pay healthy food back
 
Noisybottom said:
Has anybody else not yet received their shoe booster refund and or healthy food cashback. I usually receive these around the 10th to 14th of the month, so far this month nothing. I see mention on the Vitality help they have issue with healthy food cashback and advise a 2 day delay but it's more than that. Is there a known issue before I contact them?
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Still waiting for shoe booster and my insure cashback. Got the others.
 
amabacha said:
My wife’s Huawei workouts syncs from her band 2 pro to Huawei Health but seems to have stopped syncing to Discovery. Last sync was on 7 July 01:27

I’ve tried to delink it on the discovery app and website to relink it and see if this fixes it but despite saying “delinked” it still persists.

Any suggestions?
Click to expand...
There is an automated system between Discovery and Huawei Health which is super buggy. In the past when workouts wouldn't sync I just send "I would like to speak to a consultant" to the whatsapp bot and I get put in touch with someone who then manually awards the points.
 
Charlesjjm said:
Still waiting for shoe booster and my insure cashback. Got the others.
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Am also waiting for the device booster cashback. I also queried the calculation for the vitality money cashback portion of the others as the % cashback was much lower than the % indicated on the app. Not sure if am the only one affected by the % bug!
 
Noisybottom said:
Has anybody else not yet received their shoe booster refund and or healthy food cashback. I usually receive these around the 10th to 14th of the month, so far this month nothing. I see mention on the Vitality help they have issue with healthy food cashback and advise a 2 day delay but it's more than that. Is there a known issue before I contact them?
Click to expand...
I havent received my healthy gear for sportsmans back yet. Also considering contacting them about it.
 
Noisybottom said:
Has anybody else not yet received their shoe booster refund and or healthy food cashback. I usually receive these around the 10th to 14th of the month, so far this month nothing. I see mention on the Vitality help they have issue with healthy food cashback and advise a 2 day delay but it's more than that. Is there a known issue before I contact them?
Click to expand...
I'm in exactly the same position as you. Nothing yet.
 
Noisybottom said:
Has anybody else not yet received their shoe booster refund and or healthy food cashback. I usually receive these around the 10th to 14th of the month, so far this month nothing. I see mention on the Vitality help they have issue with healthy food cashback and advise a 2 day delay but it's more than that. Is there a known issue before I contact them?
Click to expand...
Still waiting for my shoe booster, they have logged a query for me.
 
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