Discovery Vitality 2020

[James 77]

Nope not received yet.

Hoping today.

 

[karnuffel]

Why should I check the miles, have they changed how they refund the boosters? I would still expect a cash refund as that was the original agreement for this shoe booster.

Same happened to me, I was bitching about not getting my refunds. Took them a while to respond, but yes, Im getting it as miles now (and I agree it is not what I agreed to/signed up for)

 

[Noisybottom]

Same happened to me, I was bitching about not getting my refunds. Took them a while to respond, but yes, Im getting it as miles now (and I agree it is not what I agreed to/signed up for)

Ok, thanks I will raise a query with them.

 

[Aharon]

Anyone noticing delays on Garmin Sync to point allocation

 

[fruitbat]

Got email stating the triggers that do the shoe boosters didn’t fire and being investigated. Will be paid out once this is resolved.

 

[ab12312390]

Got email stating the triggers that do the shoe boosters didn’t fire and being investigated. Will be paid out once this is resolved.

Many other things failed to fire or misfired then. In my case, I was told they have requested for my statement to see what went wrong.

 

[Noisybottom]

Got email stating the triggers that do the shoe boosters didn’t fire and being investigated. Will be paid out once this is resolved.

Thanks for this info.

 

[twr]

I still haven't got my device booster paid, must I send a query or wait?

 

[Koosvanwyk]

Lucky evening

 

[citizensa]

I am also really tired of all discrepancies in the miles allocation and I am unable to reach them through phone. What’s the best option to reach them now email? Please if anyone know email or any other way to reach vitality pls share

 

[ab12312390]

I am also really tired of all discrepancies in the miles allocation and I am unable to reach them through phone. What’s the best option to reach them now email? Please if anyone know email or any other way to reach vitality pls share

For miles: [email protected]
General vitality queries: [email protected]
Let us know what they say. Still waiting for a spreadsheet of my allocations from them too.

 

[amabacha]

I am also really tired of all discrepancies in the miles allocation and I am unable to reach them through phone. What’s the best option to reach them now email? Please if anyone know email or any other way to reach vitality pls share

WhatsApp is by far the best channel to use. Register on the website and once it’s activated type ‘speak to a consultant’ to switch from “bot” mode to an actual human. The team on WhatsApp have always been very knowledgeable and have resolved my Vitality issues.

 

[Charlesjjm]

My shoe booster finally got paid today.

 

[fruitbat]

My shoe booster finally got paid today.

Mine too!

 

[Noisybottom]

My shoe booster finally got paid today.

Mine not yet, I have sent them a snotty message.

 

[cfvh600]

Garmin down due to Ransomware attack:

Garmin services and production go down after ransomware attack

Smartwatch and wearable maker Garmin planning multi-day maintenance window to deal with ransomware incident.

www.google.com

 

[fruitbat]

Garmin down due to Ransomware attack:

Garmin services and production go down after ransomware attack

Smartwatch and wearable maker Garmin planning multi-day maintenance window to deal with ransomware incident.

www.google.com

ah ffs. least i hit my goal for the week already!

 

[Aharon]

They better have data backups!

 

[CranialBlaze]

They better have data backups!

Their backups have backups, worst case a few hours worth of data may be lost

 

[Noisybottom]

Mine not yet, I have sent them a snotty message.

And while I was asleep they paid my booster refund into my bank account!