Discovery Vitality 2020

[PurePower]

I was on diamond last year and according to app when I looked until yesterday, I had reached targets for Diamond (think it was in Nov, when we reached it). Today the app says, we are Gold based on last year. Anyone else having that issue? Thx

I've got this same issue, been on Diamond status for over 5 years... Now on Gold. Hope they resolve it soon.

 

[TedLasso]

I've got this same issue, been on Diamond status for over 5 years... Now on Gold. Hope they resolve it soon.

Seems it caught up with itself. Today, reflecting as Diamond again ..

 

[binloud]

If I have been on gold for 3 years now, and last year it said I will be on diamond next year is it correct that I am on gold? It says now that your status is based on how you finished the previous year, surely thats not fair seeing as they just changed the way the system works? Anyone in the same situation? - UPDATE now on Diamond

 

[PurePower]

Seems it caught up with itself. Today, reflecting as Diamond again ..

Yah, it has, it's now reflecting Diamond again. Maybe they corrected it.

 

[The_Right_Honourable_Brit]

Not yet corrected for me. I will wait until I'm back at work next week to send an angry email

 

[Aharon]

Anyone's gym visits not reflecting since 31st?

 

[BlockingThePass]

Is it still vitality points or are we moving to miles?

 

[The_Right_Honourable_Brit]

Is it still vitality points or are we moving to miles?

Points until mid-January then conversion to miles.

Update: My status has changed to Diamond.

 

[Aharon]

Is anyone's gym visits from 31st incl reflecting yet?

 

[twr]

Is anyone's gym visits from 31st incl reflecting yet?

Nope ,just did a workout let's see if I'll get points

 

[Gtx Gaming]

Is anyone's gym visits from 31st incl reflecting yet?

Not showing here either. I did get 10k steps that day so not too much of bother for me.

 

[Aharon]

I assume none from 31st are showing?

 

[Aharon]

Nope ,just did a workout let's see if I'll get points

Do you do Garmin workout? Those seem to be coming through

 

[twr]

Do you do Garmin workout? Those seem to be coming through

No Huawei

 

[Aharon]

No Huawei

Should work with that too.

 

[ies87]

Is anyone else still affected by the incorrect vitality status bug? Asked a couple of people and theirs have all been corrected but I’m still stuck on gold.

 

[twr]

Is anyone else still affected by the incorrect vitality status bug? Asked a couple of people and theirs have all been corrected but I’m still stuck on gold.

I read on a Facebook group that some ppl are still stuck on Gold. they called the call centre and they doing a system reboot at 6pm and that should apparently fix it ....

 

[air]

Is anyone else still affected by the incorrect vitality status bug? Asked a couple of people and theirs have all been corrected but I’m still stuck on gold.

Give it a day or 2, possibly run in batches... (showing my age) mine went from diamond to gold and back to diamond.

 

[amabacha]

Is anyone else still affected by the incorrect vitality status bug? Asked a couple of people and theirs have all been corrected but I’m still stuck on gold.

I’m still on gold- should be diamond. If it’s not correct by tomorrow I’ll follow up again on their WhatsApp channel which is currently the quickest way to get answers

 

[Koosvanwyk]

I see that there is now a question popping up at random times when using the discovery app asking "Do you enjoy using our app" with only a Yes or No response allowed.

With so many bugs in the app they cannot be serious with this!