mercurial
MyBB Legend
Is there a fee/penalty if one downgrades from Telkom 4Mbps to 1Mbps? I'm referring to just the ADSL line rental.
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MickeyD
RIP
Unless you signed a 12/24 month contract, no.
No I have upgraded/downgraded a lot recently and there has been no charge, also they charge you pro rata for the month up until your upgrade/downgrade date... Another thing to note is that the upgrade/downgrade usually takes under 24hrs to complete (sometimes even by the time you hang up) so be sure you want to do it when you phone 
mercurial
MyBB Legend
Awesome, thanks
mercurial
MyBB Legend
One more thing, what number do I call? I don't want to be put through hoops and circles again.
Yuu
Executive Member
Try 10210 then after you input your landline number, option 1 followed by option 2 (sales department).
/apologies if you get put through hoops
/apologies if you get put through hoops
unskinnybob
Expert Member
10210 - option 3 or 4 is downgrades.
mercurial
MyBB Legend
Thanks guys
mercurial
MyBB Legend
10210 option 3, option 5
mercurial
MyBB Legend
Geez, we don't always land on the same options. Weird. Anyway, the guy said I should withhold downgrading now, else I won't be reimbursed. He said I should call just before month end so that I get re-imbursed. Good on him
It's my dad who wants to downgrade his ADSL line. It's just too expensive with DSTV as well. He wants to downgrade to 384kbps.
It's my dad who wants to downgrade his ADSL line. It's just too expensive with DSTV as well. He wants to downgrade to 384kbps.
Superspeed
Well-Known Member
Its painful downgrading though - the loss of speed is definitely noticeable especially if you Youtube or Torrent.
Geez, we don't always land on the same options. Weird. Anyway, the guy said I should withhold downgrading now, else I won't be reimbursed. He said I should call just before month end so that I get re-imbursed. Good on him
It's my dad who wants to downgrade his ADSL line. It's just too expensive with DSTV as well. He wants to downgrade to 384kbps.
384? Offer to pay for the line
mercurial
MyBB Legend
384? Offer to pay for the line
Did you see my sig?
I have been paying for the 4Mbps line for as long as it's been there, but I am unemployed and can no longer afford it.
Did you see my sig?
I have been paying for the 4Mbps line for as long as it's been there, but I am unemployed and can no longer afford it.
Sorry
mercurial
MyBB Legend
MickeyD
RIP
Hopefully the rumours of Telkom speed bumps in June are true... 384 -> 1024 and 1024 -> 2048 (free bumps).Lol, it's okay
If true then I'll be downgrading from 4096 --> 2048.
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mercurial
MyBB Legend
That would be awesome.
Yuu
Executive Member
Its most definitely happening but the question is how many will have exchanges that will support this upgrade? Will it end up like the current upto 10MB situation?
Admittingly we only got 6MB since 3 weeks and it is the best thing since losing weight
, i don't mind waiting (another line at 1MB) but what about others out there.../bot, noted on phone options
op 3 then 5 
thanks.