DStv streaming apps still giving problems 9 months later

[Tabac]

Agree. In this day and age they can't fix it ? Who's the developers/ IT fckheads working for them ?
Watched a show..... next thing blue circle and it starts right from the beginning. WTF.

 

[TheJman]

I have 2 Hisense tv’s. One Android and the other is Vidaa system. The app is c**p on both of them. Streaming is constantly interrupted. Them start’s from where you joined the program. The guide seldom updates. “No information available” is what shows. Appears they haven’t a clue how to create an app that works properly.
I love this comment from the CEO. Rose coloured glasses I think.

“Notably, despite threats to boycott the broadcaster after it announced the streaming limit, MultiChoice CEO Calvo Mawela said limiting DStv streaming to one device worked well“

This - on mine, I can't select the streaming quality - so it's just rubbish quality viewing all the time...

Anyone else having this issue?

 

[Broes Wyn]

Agree. In this day and age they can't fix it ? Who's the developers/ IT fckheads working for them ?
Watched a show..... next thing blue circle and it starts right from the beginning. WTF.

They've realised that they're incapable and now they probably want Ze Frenchies "Canal+" to fix it, therfore they keep letting them aquire more and more.

That's how things work nowadays. Everyone passes the buck

 

[SubtleBeast]

Agree. In this day and age they can't fix it ? Who's the developers/ IT fckheads working for them ?
Watched a show..... next thing blue circle and it starts right from the beginning. WTF.

Not quite a perfect solution, but Matt/SlyGuy doing much better work than these fools.
Multichoice could do themselves a favour and throw some freelance work their way.

 

[randburgred]

DStv dropping the ball on video streaming problems

DStv patches its streaming apps in October 2021 to improve user experience, but the updates appeared to create more problems than they fixed, and the issues are ongoing.

Customers have taken to social media and the Google Play Store to voice their frustration relating to various issues, including freezing streams, quality problems, and an inability to wirelessly cast to their TVs.

I have found when i change browsers it seems much happier

 

[Brawler]

Not sure if it's the same 'app' but I am also having problems with my Xbox series.
Now and again the DSTV app just does not start. Black screen.

Also have a problem with Showmax on the Xbox. It seems like it has a memory leak and crashes. Everything else on the Xbox is superb.

 

[elf_lord_ZC5]

They've realised that they're incapable and now they probably want Ze Frenchies "Canal+" to fix it, therfore they keep letting them aquire more and more.

That's how things work nowadays. Everyone passes the buck

Dunno, what they think, but I have gi en them the pass, and Disney as well, if Netflix go to single log in, then they go as well.

 

[elf_lord_ZC5]

They've realised that they're incapable and now they probably want Ze Frenchies "Canal+" to fix it, therfore they keep letting them aquire more and more.

That's how things work nowadays. Everyone passes the buck

Dunno, what they think, but I have given, them the pass, and Disney as well, if Netflix go to Single log in, then they go as well.

 

[Jodes]

Still better than the Disney+ app...

lol... Not...

 

[cpu.]

Still not working on Linux either. The only change over the last year is that the error message changed from "Something went wrong..." to something about too many streams.
The foot shooting continues.

II found that out during loadshedding, but at least Dstv Now in Kodi works well.

Quick install and no complaints, also doesn't even register as a device.

 

[elf_lord_ZC5]

II found that out during loadshedding, but at least Dstv Now in Kodi works well.

Quick install and no complaints, also doesn't even register as a device.

You sure it still does not register as a device?

 

[cpu.]

You sure it still does not register as a device?

It's not showing under Manage devices on the Android phone app.

 

[wingnut771]

It's not showing under Manage devices on the Android phone app.

Good to know, will try it the next time my mom in CT and my dad in DBN are fighting over the 1 connection. Hope they don't read these threads.

 

[elf_lord_ZC5]

It's not showing under Manage devices on the Android phone app.

 

[konfab]

Maybe if they spent less time lobbying the government to protect them against competition and more time developing a quality product, they wouldn't have this issue.

 

[Bayshark]

It is incredulous to think the brains (not) trust of Multi choice can condone this really poor service level.

 

[elf_lord_ZC5]

It is incredulous to think the brains (not) trust of Multi choice can condone this really poor service level.

Take it as an indication of what they think of you as a customer.

 

[Chris Rixon]

Take it as an indication of what they think of you as a customer.

You’re not a customer, merely a $ payday for the fat cats. They introduced 24 month contracts to lock “customers” into Guarantee income for themselves , they new no matter how bad the app or streaming are their clients could not leave.
1st world attitude with 3rd world results.
Drop them “like it’s hot” .

 

[elf_lord_ZC5]

You’re not a customer, merely a $ payday for the fat cats. They introduced 24 month contracts to lock “customers” into Guarantee income for themselves , they new no matter how bad the app or streaming are their clients could not leave.
1st world attitude with 3rd world results.
Drop them “like it’s hot” .

Yep!

 

[AfricanTech]

I take it that we're still restricted to a single stream in spite of the noises made a few weeks ago by one of their execs.