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Just get a new simcard, as you never used the old number.I have a SIM that has no usage. As l was using it on my Wi-Fi. Now l can't SIM swap it since l don't remember the last recharge date and amount PLUS the last dialed numbers. What can l do. Cause l use this number to access my emails and online banking
Hi Wise89I was using it for the past 9years. All my bank accounts. Job sites and cv l sent all have this number. Please help l need this number back. My clientelle knows this number.
Thanks Cell_C. I did come right. I went to a Cell-C shop, and they suggested I buy a new Sim Card from PnP. I did this, and the new sim worked after completing the procedure via phone. The shop also checked the bad new sim, and they corrected the info I'd received via my last attempt - and it's not that the SIM had been RICA'd, but rather that the RICA serial had already been used. Strange...
Hi FredcunaI'm having the same problem, been trying to get my number for weeks and nothing. I lost my phone weeks ago. I was robbed in the morning trying to get to work then same day i bought a non Rica'ed cell c sim and contacted the call center and i give them all the info that they asked but what i get was "we can't help with the sim swap" please if someone can help, I'd appreciate it.
Hi My name is Papama I need to do a Cell C Sim swap but I am struggling with the security questions But the Sim Card was RICAd with my ID number so I can prove the Sim card is mine
I'm not sure about that because when i did the sim swap where told not to Rica the sim card.