Cell C Representative
- Sep 7, 2010
Good day Bri3mo786Good day Cell C Representative (My Hero)
My sim was damaged and really need my number as everything is linked to it eg. Banking, student portal etc.
Please assist my number is 0624163864 (the number i need that was damaged) and the rica serial no. 021413869510 (the new sim that is not rica'd as yet).
Please assist as this is my primary number and it's on my cv's as well.
The call centre asked me some questions that i really can not remember and its really frustrating.
Thanks a million
Thank you for reaching out to Cell C, regarding your SIM swap.
Please note that the SIM swap verification process is mandatory, it is the method used ton verify that you are the owner of the number in question. This is because of the high fraudulent activities done through a SIM swap. Strict SIM swap processes are enforced by ICASA in protection of the customer and us (Cell C).
If the SIM card is registered with your details, you can visit a Cell C store near you with your ID book/card and proof of residence for assistance.