eSIM on Prepaid! Almost impossible

How do i get an esim for a Samsung smart watch. I have a contract mtn sim in the phone....
 
epah said:
You Roodepoortans get really defensive, You would think there is something great going on there, But it is a dull place with weird atmosphere. @Lupus will concur.
Click to expand...
Excuse me... There is something great in Roodepoort... Me
 
Yoda Arain said:
I didn't ask in that particular way, but asked them to confirm with their Head Office and shown Facebook message confirming the claim to Cell C guys, but they all had lame excuses, system isn't integrated yet, updated, blah blah.
Click to expand...

Have eSims with them all. Vodacom was problematic. MTN you need to navigate the system. Telkom @ Clearwater mall gave me my Prepaid one and the Cell C store there as well
 
I have an esim on prepaid from cellc, took 3min in store
 
Oxymoron said:
The trick with Vodacom (for prepaid) is to ask them to give you an eSIM with a new number then SIM swap through the call centre. The employees will tell you it doesn’t work, but it definitely does.
Click to expand...
I take it you have tried it?
So ask for a contract eSIM with new number, then call the call centre?

Anyone else have an update on whether the prepaid issue has been resolved on Vodacom yet?
 
Rob123 said:
I take it you have tried it?
So ask for a contract eSIM with new number, then call the call centre?

Anyone else have an update on whether the prepaid issue has been resolved on Vodacom yet?
Click to expand...
Yup. My main number’s a Vodacom prepaid eSIM, been running flawlessly for a month and a bit now.

Not sure about contract, but if you ask for a prepaid eSIM with new number then call the call centre it’ll work.
 
If you're not dead-set on it being vodacom or mtn, you can get a pre-paid esim online from uconnect (cell-c). Reception seems fine and data speeds are decent.

mybroadband.co.za

eSIM with free mobile data and airtime launched in South Africa

A mobile virtual network operator has beaten Vodacom, MTN, Telkom, Cell C, and Rain by being the first to offer online eSIM purchases in South Africa.
mybroadband.co.za mybroadband.co.za
 
Oxymoron said:
Yup. My main number’s a Vodacom prepaid eSIM, been running flawlessly for a month and a bit now.

Not sure about contract, but if you ask for a prepaid eSIM with new number then call the call centre it’ll work.
Click to expand...
I have tried this multiple times at multiple branches over the last month or two and they all say that prepaid eSim is not working yet and they can't sell them.

Today I caved in and asked for a new contract eSim (SIM only, cheap one with airtime only) so that I could sim-swap to it. It took nearly two hours of sitting with a person to do this. Then when the confirmation SMS came through for me to approve the sim-swap about 2 hours later, it failed. I got a call to say they would try again tomorrow...

Get this - when I asked the consultant what email address I should send the 3 months bank statements to, for RICA, she took my phone and typed in her personal gmail address! Surely that is highly irregular and unethical, especially in light of POPI?
I gave it a long thought and then asked if there was not a Vodacom address that I could send it to and she gave me another one and said it would take longer to come through.
 
Rob123 said:
I have tried this multiple times at multiple branches over the last month or two and they all say that prepaid eSim is not working yet and they can't sell them.

Today I caved in and asked for a new contract eSim (SIM only, cheap one with airtime only) so that I could sim-swap to it. It took nearly two hours of sitting with a person to do this. Then when the confirmation SMS came through for me to approve the sim-swap about 2 hours later, it failed. I got a call to say they would try again tomorrow...

Get this - when I asked the consultant what email address I should send the 3 months bank statements to, for RICA, she took my phone and typed in her personal gmail address! Surely that is highly irregular and unethical, especially in light of POPI?
I gave it a long thought and then asked if there was not a Vodacom address that I could send it to and she gave me another one and said it would take longer to come through.
Click to expand...

I mentioned to go to the store and tell them to call the call centre. The call centre will walk them through the process.
 
Pho3nix said:
I mentioned to go to the store and tell them to call the call centre. The call centre will walk them through the process.
Click to expand...
Well, a few days ago, I again went to a mall close by. The excuses were the same; I even asked them to call their helpline, and one (Vodacome Representative) straight away declined, stating that she could not. Whereas the lady at Cell C actually took a rude road. Maybe it's my ethnicity, nationality, or whatever, or I'm just a dumb person who does not want to make a scene for an eSIM.
 
Yoda Arain said:
Well, a few days ago, I again went to a mall close by. The excuses were the same; I even asked them to call their helpline, and one (Vodacome Representative) straight away declined, stating that she could not. Whereas the lady at Cell C actually took a rude road. Maybe it's my ethnicity, nationality, or whatever, or I'm just a dumb person who does not want to make a scene for an eSIM.
Click to expand...

Where are you based again? Can direct you to the store that helped me
 
Pho3nix said:
I mentioned to go to the store and tell them to call the call centre. The call centre will walk them through the process.
Click to expand...

You forgot to mention that the franchises can't do this, only the Vodacom direct stores, as they use different systems.
 
So, whos offering the best Esim package?
Im not keen on paying vodacom R25 a month just for a number,

I was looking at Melon etc, but they dont seem to offer?
 
marbro said:
So, whos offering the best Esim package?
Im not keen on paying vodacom R25 a month just for a number,

I was looking at Melon etc, but they dont seem to offer?
Click to expand...
No, carriers charge a monthly or recurring fee for an eSIM. You just pay a once-off activation fee. Probably what you're being charged is the "monthly fee for the linked number." The linked number service is for using the same number on a main device plus additional devices such as wearables, etc.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X