I send them msg on facebook, hopefully get some feedback!
I've sent multiple messages and it's the same, this was Yesterdays response.
Hi there,
Apologies for the delayed response.
We are currently operating with a skeleton staff base and we are doing everything that we can to get to every single email and direct message as fast as we possibly can.
We please ask for your patience and understanding during this extremely busy time. We assure you that we will respond to your email as fast as we possibly can!
Please see below
Lead Times:
(Before dispatch)
Component Lead time: 5-6 Business Days. (Peripherals, Monitors, Individual components e.g. HDD, Motherboard, GPU etc and chairs)
Laptop Lead Time: 7-8 Business days. (Depending on the configuration purchased upgrades might be required on the SSD and RAM)
Desktop Computers Lead Time: 9-10 Business days. (As we offer a large amount of customization all desktops are built from scratch)
Delivery: 2-4 Business days (Regional and or Remote can be up-to 3-6 Business days)
I have, however, followed up with your order and see the stock has been scanned out and allocated so your item should be getting ready for dispatch. As soon as it has left with Aramex you should receive your tracking details
Again, we are really sorry for the inconvenience and we thank you for your understanding!