Excessive data usage (Secure Encrypted Login)

I have the same issue with my mothers iPhone. What makes it more complicated is that I live in Australia and she is in Fish Hoek, so we cannot easily check her phone or talk to Vodacom. It uses small amounts of her pre-paid data every hour all day long, 24/7, so using up around R2.40 per day or R 72 a month. See a screen shot of her bill below. She has wifi in her appartment so it makes no sense that the phone uses the pre-paid data instead of the wifi. She is a pensioner and hardly ever leaves her appartment so it is not while she is out of range from her wifi.

We have turned off everything she does not need. We only leave her mobile data switched on in case her wifi goes down and we need to get hold of her.

Any help to resolve this will be appreciated.

View attachment 1606416 View attachment 1606414
Move to a better network, vodacom at their OOB nonsense is annoying left them for the same reason back in 2010, Buy 1GB bundle and have in-bundle per MB rates basically costing R1099 to use 1GB (not sure if it is the same anymore)

Move to Telkom, buy a cheap freeme bundle and roam permanently on Vodacom or MTN.
 
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