Experiencing a very slow internet on IS

[MrBEEP]

Please try switching off router for a few minutes.

Should reset your Sync to the account.

 

[LabAnimal]

I used to be able to download stuff and browse - now if i download i can't browse!...

 

[CrazyMadMan]

After resetting it works for around 30secs then dies.

 

[CrazyMadMan]

Any idea what is going on guys?

 

[Dazzla]

IS is reverting back to the old policy by removing the rate limiter on weekends and during the evenings on weekdays instaed of using that ridiculous threshold policy which effectively cripples our internet.

I guess they forgot to remove the rate limiter for Sunday.

 

[sakkie]

I must have missed when it was announced, for how long as they going to be implementing that?

 

[Frankc]

I recall my 56K dialup connection a few years back being able to load pages and images more efficiently than this.

Get a plain cheap 56k MODEM.

Use your normal ADSL login details to connect via dialup 0860007249

I can almost BET you'll get better performance with such 56k dialup than with your ADSL.

 

[Optimal01]

also getting speeds for like a min then it dies off

 

[LabAnimal]

Can't wait for that Ethernet Device from Neotel, and i'm off IS Uncapped & Telkom Quick Quick!.....

 

[Plaasjapie]

IS response PLEASE

They have problems and it is not only on the uncapped accounts, I have IS semi shaped as well as SAIX, lots of problems on IS international bandwidth. This has been going on for a while now. They must respond and tell us as clients if the problem is on substandard hardware, their oversold bandwidth or both ?

 

[nelis]

Can't wait for that Ethernet Device from Neotel, and i'm off IS Uncapped & Telkom Quick Quick!.....

Yes Neotel is going to rock. They are not going to make lines this crappy. Uncapped from IS is Worse than a Capped line lately. Why not we spam IS with some E-mails on fixing the problem. Maby then they will wake up.

Spam them with E-mail or by contacting them over and over.

 

[starrateit]

Anyone having seriouse IS problems of late ?

We can't even browse some international pages. We were rate limited but it came off on the 22nd of January, but our line is still working like we rate limited. We have contacted IS and they came back to us and asked us to reboot the router on friday. This was done with no change.
I have rebooted the router again this morning, with no change.

Any idea's ?

 

[timhaak]

We've got similar problems can't get to www.google.com and a couple of other sites. Also we can't seem to get above 380 kbits/s download. Test with a saix account and the line is capable of doing 480 kbits/s. IS does not seem to be interested in helping in any way . We have a 12 month contract so stuck with them for now. Though would recomend that people stay away from them for now.