Fibre - Faerie Glen (TelkomGuy?)

[Alwynz]

Hi everyone,

I tried ordering fibre from a Telkom store and they advised me to call 10210.

Ironically our ADSL went down this morning and I had to call to log a fault anyway. I easily get through to the technical/support department but when trying to get to Sales, the call keeps dropping. I also tried calling support and being redirected.

I would just like to know how/where everyone else orders fibre from telkom?

 

[HartsockZA]

Go into a store, or you can order online, but I would recommend shopping for fiber through other ISP's such as Webafrica or Mweb and or Crystal web. Cause Telkom loves locking people into a 24 month contract and often at more expensive prices then what other ISP's offer.

 

[jcheek]

Hi everyone,

I tried ordering fibre from a Telkom store and they advised me to call 10210.

Ironically our ADSL went down this morning and I had to call to log a fault anyway. I easily get through to the technical/support department but when trying to get to Sales, the call keeps dropping. I also tried calling support and being redirected.

I would just like to know how/where everyone else orders fibre from telkom?

Have a read here.
As far as Telkom itself goes, you will have much better luck by phoning their dedicated "Fibre Help Desk" (080-000-7268 or [email protected]).