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Apple payDid FNB say how the transactions were done? Online purchases? Taps on a device wallet?
You are not the OP?'Old card' was about to expire but still active.
'New card' (card number used by these transactions) was delivered by courier but I haven't opened it yet at the time of the fraudulent transactions.
Betfred South AfricaFeels like not all of the information is given. I have a sneaky suspicion that they have been phished.
What does the transaction references say on the bank statement?
Sorry, msst is my brother, asked for advice as I wasn't a member yet
Betfred should be able to work with FNB to uncover the phisher.Betfred South Africa
Chances of that happening are very slim, especially if they pulled the card info from Apple Pay.Betfred should be able to work with FNB to uncover the phisher.
@epah come see what apple users are doing.Apple pay
Does your brother have a gambling problem?Sorry, msst is my brother, asked for advice as I wasn't a member yet
Ah... Online gambling. They will be able to see which of their users used that card.Betfred South Africa
Me too, I have my wife and folks on speed dial, that is my quota, I cannot handle moreI work in support. I takes a lot of patience.
Again, no details...'Old card' was about to expire but still active.
'New card' (card number used by these transactions) was delivered by courier but I haven't opened it yet at the time of the fraudulent transactions.
No, me neither. Imagine my surprise... Don't even know what this Betfred were. Had to google it.Does your brother have a gambling problem?
Ah... Online gambling. They will be able to see which of their users used that card.
I don't know anything about betting sites but I would think they require all the personal info from the person signing up.
Still think the OP got phished and either is hiding it or does not know they have...or they are the better and lost and now looks for an excuse or put the blame on someone else.
It turns out, it is the old card.Again, no details...
How do you know it was the new card? What differentiated the old vs new card as far as the transaction is concerned? Did the new card number appear in the InContact notification?
I downloaded the transaction history. The new card number was on the transaction history. Only then I've opened the 'new card' to see that it is the same card numberAgain, no details...
How do you know it was the new card? What differentiated the old vs new card as far as the transaction is concerned? Did the new card number appear in the InContact notification?
Exactly. And it would be very surprising if it turns out that the OP or brother made a few bets, lost and now want to claim they were hacked...If it was a legitimate SA betting site, then they have strict KYC rules to follow and they will know who the user is.
That's what I think too. People screw up and when the fit hits the shan they blame others to try and have their mistake rectified in their favor.Exactly. And it would be very surprising if it turns out that the OP or brother made a few bets, lost and now want to claim they were hacked...