Frogfoot Port Elizabeth

Heads up, Frogfoot have started tweeting every fault on their SA network. Lots of noise so I had to unfollow, but worthwhile to check their timeline if your connection seems broken.
 
FlashSA said:
Heads up, Frogfoot have started tweeting every fault on their SA network. Lots of noise so I had to unfollow, but worthwhile to check their timeline if your connection seems broken.
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Just checked Twitter and they're coming in furiously.

Mangold Park is the area mentioned in PLZ! :oops:
 
OhYeah84 said:
Just checked Twitter and they're coming in furiously.

Mangold Park is the area mentioned in PLZ! :oops:
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2hrs ago :Outage Update | PLZ | Mangold Park | OLT1 |Additional impact observed and captured. Techs are still investigating.

3hrs ago :Outage Update | PLZ | Mangold Park | OLT1 | Technicians tested from Mangold towards Fairview 1.1 a disconnection of 2361m full distance is close to 4km, team will try and localize the point of break.
 
Good day all. Thank you for your posts. Please note:

Outage Update
2022-06-09
-- Logged to FF Maintenance
-- ETA is 05:00
-- Technicians tested from Mangold towards Fairview 1.1 a disconnection of 2361m full distance is close to 4km, team will try and localize the point of break.
-- Additional impact observed and captured. Techs are still investigating.
-- Team is finding stolen copper and punctured ducts.
-- Contractors ETA to the node is 10:30 to open up so techs may assess the scope of damage.
-- Contractors delayed, reaching site at 11:15
 
Frogfoot Fibre said:
Good day all. Thank you for your posts. Please note:

Outage Update
2022-06-09
-- Logged to FF Maintenance
-- ETA is 05:00
-- Technicians tested from Mangold towards Fairview 1.1 a disconnection of 2361m full distance is close to 4km, team will try and localize the point of break.
-- Additional impact observed and captured. Techs are still investigating.
-- Team is finding stolen copper and punctured ducts.
-- Contractors ETA to the node is 10:30 to open up so techs may assess the scope of damage.
-- Contractors delayed, reaching site at 11:15
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I an almost guarantee that its probably up Willow Rd in Fairview and its closer to the Lorraine side where all the bush is. The amount of times I see the sidewalk dug up there or vagrants loitering around those parts digging around the side of the road on my way home is frightening. Almost as frightening as many times I see the FF technicians repairing that section :ROFL:.
 
Frogfoot Fibre said:
Good day all. Thank you for your posts. Please note:

Outage Update
2022-06-09
-- Logged to FF Maintenance
-- ETA is 05:00
-- Technicians tested from Mangold towards Fairview 1.1 a disconnection of 2361m full distance is close to 4km, team will try and localize the point of break.
-- Additional impact observed and captured. Techs are still investigating.
-- Team is finding stolen copper and punctured ducts.
-- Contractors ETA to the node is 10:30 to open up so techs may assess the scope of damage.
-- Contractors delayed, reaching site at 11:15
Click to expand...
Why not start at the place they've torn up the grass and look to be building...
 
This is an absolute joke, FF worst and most useless FNO, cant even run changes through a lab, everything done live. What fools you are, ordered my Vumatel, sick of this bullshit. I can't even stream a 125mb podcast. FYITA Frogfoot you useless morons. Hope Seacom tears you a new one and fires all the "top dogs"
 
Hairbo said:
This is an absolute joke, FF worst and most useless FNO, cant even run changes through a lab, everything done live. What fools you are, ordered my Vumatel, sick of this bullshit. I can't even stream a 125mb podcast. FYITA Frogfoot you useless morons. Hope Seacom tears you a new one and fires all the "top dogs"
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What's this about Seacom and Frogfoot?
 
Dean Frogfoot said:
easy for you to throw out comments, try go do the work ;)
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Lol...no thanks. Digging trenches isn't in my line of work. It was a simple observation for you lot as they're building there.

But thanks for that Bot, we know who to contact when your company drops our services...again! ;)
 
OhYeah84 said:
Lol...no thanks. Digging trenches isn't in my line of work. It was a simple observation for you lot as they're building there.

But thanks for that Bot, we know who to contact when your company drops our services...again! ;)
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Where did the troll go to? I see his post got nuked.
 
2022-06-15_16-52-26.png
Hi, anybody else getting this in PE? I am supposed to be on a 100/100mb Fibre line. ISP did a bunch of tests, wan cable replaced with several different ones, swapped router out with 2 other brands, and connected directly to ONT. The ISP logged a fault with Frogfoot but that was 2 days ago. Anybody here with some advice/help?
 
dragonsdream said:
View attachment 1330932
Hi, anybody else getting this in PE? I am supposed to be on a 100/100mb Fibre line. ISP did a bunch of tests, wan cable replaced with several different ones, swapped router out with 2 other brands, and connected directly to ONT. The ISP logged a fault with Frogfoot but that was 2 days ago. Anybody here with some advice/help?
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Good day. Thank you for your post. Can you please provide us with the reference your ISP has logged with us so we may investigate this for you? The reference starts with FF#.
 
Frogfoot Fibre said:
Thank you. We are having a look
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Kindly note that our team has had a look and the reference provided has been closed as your ISP has failed to respond to the needed checks. Please can you log a new ticket with your ISP in order for us to assist you.
 
dragonsdream said:
View attachment 1330932
Hi, anybody else getting this in PE? I am supposed to be on a 100/100mb Fibre line. ISP did a bunch of tests, wan cable replaced with several different ones, swapped router out with 2 other brands, and connected directly to ONT. The ISP logged a fault with Frogfoot but that was 2 days ago. Anybody here with some advice/help?
Click to expand...
I had to restart the router when I got home earlier as everything was stone dead...going to start investigsating Vumatel next week.
 
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