Frogfoot Port Elizabeth

Had terrible packetloss in George on Afrihost/Frogfoot on Tuesday.
I was out last night so don't know if it was the same or better.

Current loss on the line:

1720086055325.png
 
Outage Update

*Outage Title:* Outage| PLZ | Mangoldpark Node | Down
*Outage Ref(solid):* FRG5338004
*Impact Start Time:* 2024-07-14 17:15:00
*Impact:* Hard Down

*Outage Update:*
2024-07-14
-- Logged to FF Maintenance.
-- Technicians are on site. Updates to follow
-- Logged to T3 team to assist
-- FF technicians and T3 are busy investigating. Updates to follow.
-- FF techs and T3 are working towards resolution. Updates to follow.
-- T3 and Core teams investigation firmware and config issues on the switch, team working towards restoring services.

2024-07-15
-- Core team busy troubleshooting with tech onsite
-- Core team still busy troubleshooting with tech onsite
-- Replacement switch will be shipped from CPT to PLZ, team will be working on a temp fix to get links up. More updates to follow
-- Techs will be working towards a temp fix, feedback to follow.
 
Afrigirl said:
Outage Update

*Outage Title:* Outage| PLZ | Mangoldpark Node | Down
*Outage Ref(solid):* FRG5338004
*Impact Start Time:* 2024-07-14 17:15:00
*Impact:* Hard Down

*Outage Update:*
2024-07-14
-- Logged to FF Maintenance.
-- Technicians are on site. Updates to follow
-- Logged to T3 team to assist
-- FF technicians and T3 are busy investigating. Updates to follow.
-- FF techs and T3 are working towards resolution. Updates to follow.
-- T3 and Core teams investigation firmware and config issues on the switch, team working towards restoring services.

2024-07-15
-- Core team busy troubleshooting with tech onsite
-- Core team still busy troubleshooting with tech onsite
-- Replacement switch will be shipped from CPT to PLZ, team will be working on a temp fix to get links up. More updates to follow
-- Techs will be working towards a temp fix, feedback to follow.
Click to expand...
Update

-- Techs are onsite working on a temp fix. Feedback to follow.
-- Technicians are currently constructing a new backhaul link from Lorraine. Testing has been completed, and technicians are working in the first manhole, progressing with the installation.
 
Anyone else in the Garden Route having trouble with Frogfoot? I'm with Telkom as ISP so I'm not sure if it's them or Frogfoot that's the problem this time.
 
Haven't been offline today to my knowledge, but I haven't really been monitoring - just browsing. Are you getting packetloss or is there an outage?

Ran Pingtracer for 15 minutes:
1721117735112.png

Edit:
Funny, as I post it my browser hangs. Turns out, packetloss time.
1721117843955.png
 
Still down here, Telkom support checked my line OK and tell me it's a Frogfoot problem. I emailed them and they responded an hour ago asking for my address, so it may be a very localized issue...
 
1721722491414.png

Frogfoot in George falling over again.
Can confirm it's widespread as folks all over town are reporting the same.
 
Afrigirl said:
We are currently investigating with Frogfoot.
Click to expand...
We suspect that it may be an NLD outage affecting multiple FNOs. We also observe a large amount of traffic shifting to JHB, possibly due to CDN providers routing to JHB.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X