FTTH - Blairgowrie - Vumatel

Require help. Only picked up my router today and wondering what my WAN settings should be? I though it was Dynamic IP(this is TP-LINK btw) but thats not working. When I select detect, it says static IP(but what the hell do I type in)
 
It would seem that the Vumatel CPE does not like switching to the router. Any solutions?
 
I'd call their helpdesk.
Is not pppoe, so there's no dialup per se.
 
Nevermind. Problem: The CPE was still searching for the MAC address on my PC. Solution: set router MAC adress to the one on my PC. All devices seem to get internet now. Keep this in mind if the same should happen to you.
 
That sounds a bit dodgy...

You think? Either way, Cool Ideas just replied- said that it was the PC MAC adress, and they changed it to the routers. Problem (hopefully) solved
 
You think? Either way, Cool Ideas just replied- said that it was the PC MAC adress, and they changed it to the routers. Problem (hopefully) solved

Oh so they changed the mac the cpe was looking for. That makes more sense.
Changing your router to have your pc MAC address is a bit...wrong ;)
 
Nevermind. Problem: The CPE was still searching for the MAC address on my PC. Solution: set router MAC adress to the one on my PC. All devices seem to get internet now. Keep this in mind if the same should happen to you.
Can you explain what you did? I think I have the same problem
 
Can you explain what you did? I think I have the same problem

Basically I just explained to Cool Ideas my problem. I said that I was getting internet when I connect my PC directly to the CPE, but not when I connected it to the router. They then said that the CPE was searching for my PC. They reset the CPE and now it connected to my router.
 
PBCool do you know where I can check my total data usage for the month? The Vumatel portal only shows bandwidth usage and in an unpleasing manner.
 
Yes so a bit of a strange thing with the Vumatel network is that once a device is connected to the CPE and is issued an IP, the MAC is associated to that IP so to change device you need to release and renew the IP on the admin side of the network.

@FLHEM we don't monitor every users bandwidth usage, this is the idea behind true uncapped.
 
Damnit... the recent trenching issues have pushed back fibre ready date of my phase by a month! Phase 12, which is 28 March. Hopefully this will be the last delay and I can have some fibre by end April, the wait is seriously killing me.
 
I'm getting increasingly frustrated with the frequent pushing out of fibre ready dates and the recent lack of communication on this issue.

Phase 6 was initially earmarked for go-live in December. Then the end of January. Then several dates in February. And now Vumatel is mum on the subject. I don't see any more trenching and it seems the work is all completed. I can't help feeling that Vumatel has shifted their focus to other Phases to try to keep to those dates, since they've already missed so many deadlines for our phase.

Of course, I know about the electrical cable issues and the additional scanning procedures being performed since. Having said that, doesn't Vumatel just need to plug Phase 6 into the "ring" or whatever now? What still has to happen to get Phase 6 connected? Anticipation is turning into frustration over here...
 
We're live there. All done. Just waiting for the Vuma publishing dates so we can plan the pricing launch...

So DJ, any more news on your pricing launch? Crystal Web seems quite mum on the topic. I'd love to hear more about your planned offerings and price points...
 
I'm getting increasingly frustrated with the frequent pushing out of fibre ready dates and the recent lack of communication on this issue.

Phase 6 was initially earmarked for go-live in December. Then the end of January. Then several dates in February. And now Vumatel is mum on the subject. I don't see any more trenching and it seems the work is all completed. I can't help feeling that Vumatel has shifted their focus to other Phases to try to keep to those dates, since they've already missed so many deadlines for our phase.

Of course, I know about the electrical cable issues and the additional scanning procedures being performed since. Having said that, doesn't Vumatel just need to plug Phase 6 into the "ring" or whatever now? What still has to happen to get Phase 6 connected? Anticipation is turning into frustration over here...

Hi, Phase 5 has also been hit quite badly by it. Some of the issues was not in VUMA's control.

I know Phase 5 is going live on the 14th March. Phase six has some drilling that still needs to be done, before it can go live. So the power issue is largely to blame for the latest delay.

Not sure if this is propriety or not, but essentially, Phase 1 - 4 is on one VDN, Phase 5 - 7 is on its own VDN.

I believe you should go live not long after the 14th. The other phases will be getting delays till April I believe.
 
Hi, Phase 5 has also been hit quite badly by it. Some of the issues was not in VUMA's control.

I know Phase 5 is going live on the 14th March. Phase six has some drilling that still needs to be done, before it can go live. So the power issue is largely to blame for the latest delay.

Not sure if this is propriety or not, but essentially, Phase 1 - 4 is on one VDN, Phase 5 - 7 is on its own VDN.

I believe you should go live not long after the 14th. The other phases will be getting delays till April I believe.

I heard that even phase 8 is still on track for 14 March. Vuma just don't want to advertise the fact in order to manage expectations.
Drilling happened in phase 8 yesterday, so things are definitely happening.
 
I heard that even phase 8 is still on track for 14 March. Vuma just don't want to advertise the fact in order to manage expectations.
Drilling happened in phase 8 yesterday, so things are definitely happening.

Who told you that?
 
I'm getting increasingly frustrated with the frequent pushing out of fibre ready dates and the recent lack of communication on this issue.

Phase 6 was initially earmarked for go-live in December. Then the end of January. Then several dates in February. And now Vumatel is mum on the subject. I don't see any more trenching and it seems the work is all completed. I can't help feeling that Vumatel has shifted their focus to other Phases to try to keep to those dates, since they've already missed so many deadlines for our phase.

Of course, I know about the electrical cable issues and the additional scanning procedures being performed since. Having said that, doesn't Vumatel just need to plug Phase 6 into the "ring" or whatever now? What still has to happen to get Phase 6 connected? Anticipation is turning into frustration over here...

Agreed. My phase has now shifted from end March to TBA. I know problems happen and things change, that's to be expected in such large projects. I'm just very disapponted in the lack of comms to keep us in the loop, something I must say VUMA has been doing rather well till recently.
 
I heard that even phase 8 is still on track for 14 March. Vuma just don't want to advertise the fact in order to manage expectations.
Drilling happened in phase 8 yesterday, so things are definitely happening.

I'm sorry but changing the due date to TBA is not managing expectations, it's leaving ppl in the dark. I got hold of one of the VUMA guys who said we MAY get an update notification next week. Will wait and see.

If it's a case of City Power not coming to the party in assisting with the scanning process, then they must just say so and advise what is being done to resolve it. Contrary to sum other ppl, I think they handled the trenching issues rather well bcos of their comms. It's just a pity the same is not being done now.
 
I'm sorry but changing the due date to TBA is not managing expectations, it's leaving ppl in the dark. I got hold of one of the VUMA guys who said we MAY get an update notification next week. Will wait and see.

If it's a case of City Power not coming to the party in assisting with the scanning process, then they must just say so and advise what is being done to resolve it. Contrary to sum other ppl, I think they handled the trenching issues rather well bcos of their comms. It's just a pity the same is not being done now.

Unfortunately, they are walking a tight rope with City Power, they cannot blame city power for anything, for fear that they will take even longer.

Jason has told me we should get updated timelines next week. but the process has slowed down significantly.

I agree on the comms, we are working with Jason, but as it stands, they cannot give any firm information at all, which is sad. But information is dependent on city power coming to the party
 
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